Reviewer Photos & Videos
San Quentin 2.
Exactly what I was after. Perfect trail and jump all rounda. Small frame was the perfect fit for me. Great quality bike and gear for the price you pay.
Easy process from ordering to riding.
Marin Alcatraz air shot
Perfect for jumping! My Son loves his new Marin Alcatraz. He really likes the paintwork and all his friends want to have a go! He may be the next Matt Jones!
Disappointed return customer
Purchased my third Siskiu MTB after previously good experience and nice products. Tried to assemble bike today and skewer(Front Axle) was missing.
Also received cheap and nasty pedals which do not represent the bike quality. Although they are going to send me the missing parts
Bicyclesonline.com.au were pretty unwilling to acknowledge poor quality cheap pedals that you expect on a BigW level BMX
What an Awesome bike!
I did some research, looked at several other brands but the Marin San Quentin 3 I purchased for myself had way higher spec gear compared to all the others of a similar price range. I ordered a large size which ended up being to big for me so I rang bicycles online to exchange for a medium. There was absolutely no issues in doing so they organised pick up and return of the large size bike and I had my medium bike within the week. The bike rides nicely and does everything as expected. An absolute joy to ride. I also purchased a Polygon Xtrada 6.0...for my wife for Christmas. She’s not really into riding but she loves the bike so much that she’s always asking to go for a ride. She says the bike is very comfortable and easy for her to ride. Again the drive train is way above spec of similar bikes of other brands. It shifts gear easily & smoothly for her.
Awesome kids bike
The second bike I’ve bought from bicycles online. My 8 yr old son loves his new polygon relic. The upgradable wheels and 1x gear system make this an excellent bike for growing kids!
Fantastic bike with amazing service
Delivery took just 1.5 business days, and the support videos to assemble were great. Fantastic bike with great service, would recommend to buy with confidence and will use bicyclesonline again.
Marin Alpine Trail 7
Bike was easy to assemble. There were some minor adjustments needed for my riding style. Ie, brake leaver and handle bar position, suspension set up. Had it all sorted in under an hour. Awesome bike, first ride blew me away. 29” wheels roll over everything and it’s really fast both up hill and downhill. Really comfortable riding position. Love the dropper seat post.
I’d buy again from Bicycles Online.
I was a bit worried about buying a bike online rather than in a physical store especially with it being interstate but there was no need to worry at all. I picked the bike out thanks to informative descriptions & others reviews. It arrived within a few days which is amazing considering it was New Year, it was well packed , not even a slight mark on it. I had a few questions after I received it regarding assembly & the staff on the phone were very helpful. The bike itself is packed with features & is of a high quality with extras like front & rear lights & a rear rack. A great price too!
Love getting out on this bike
The whole process was easy, simple payment, then arrived at my door within three days. The Siskui N9 has perfect spec and pricepoint for anyone wanting to get into sport.
- Bicycles Online Products
- Verified customer
Purchased Xtrada 7 from bicyclesonline. Good bike however there was an issue with rear hub not long after purchase. After over month of back and forth with their resolution centre, I was advised that anything to do with the rear hub is not a warranty issue but a maintenance issue. Bike was ridden lightly till rear hub became defective. Rear hubs are supposed to last a long time before having to be rebuilt/regreased, apparently not according to bicyclesonline. Bikes seem pretty good however purchase at your own risk if you believe that there will be any customer support should something go wrong with your bike......
I have had a great positive experience shopping with bicycles online. This is my third polygon i have purchased for the family and i can't fault them. Awesome value and quality for money.
Great bike better then expected
Great bike will definitely be buying our next one from bicycles online. The brakes and gears work perfectly my daughter loves it. Easy to ride and will be recommending bicycles online
CT30 MTB pedal
Good pedal for someone transitioning from flats to clips. Easy to clip in/out. Needed to elevate the binders so my shoes (Fly Racing Talon MTB) would clip in. Rotating pedal so binder is up is effortless.
Topeak Ratchet Rocket - 15 Functions
Topeak Ratchet Rocket - 15 Functions Tool is very compact & high quality tool that comes in a weather proof case that can be mounted to your bicycles frame. Brilliant. Just dont lend it to your friends?! I've had to replace mine after doing just that.
Purchase of Bicycle Online
Quite honestly there is nothing that would improve the experience I had. Purchased online with a couple of uncertainties around specs (size of frame etc). However, after discussion with one of your online consultants any concerns were allayed. I purchased online and received and had easily assembled within 48 hours. Runs like a well oiled machine. I was also kept well informed re despatch and delivery. Exceptional product and service.
Unbelievably Poor Service.
Purchased a Polygon Xtrada 6. First problem; Took Over a month to arrive. Second Problem: Upon inspection there was a huge chunk scratched out of the front fork back to raw metal. They offered me $30 dollars in compensation and refused to send a replacement fork and have someone install. Alternatively they offered a replacement with the next shipment due in three months!!! Customer service has been very poor. Have demanded a refund and will be taking my business elsewhere. Unbelievably bad experience. Beware before purchasing.
The purchase and whole experience was just easy, all the details are there and easy to find and my bike was delivered in new condition no dramas and super fast. So much easier than dealing with some face to face shops!
BOA Folding Electric Bike
When the rear brake is engaged, the red light on the rear turns on automatically during the day, which is great - people behind me can see when I'm breaking. Problem is, during the night, when I have the lights switched on (headlight and rear light on), there's no indication that I'm breaking because the rear light is already illuminated.
What would be much better is to have braking result in the rear light flashing quickly, rather than solid-on. That way, not only would there be a distinction between night-light and breaking, but the fast fla...shing would be more eye-catching than solid. As for the headlight, it's useable, but unimpressive - it is bright enough that I do feel safe riding where the only light guiding my path is from the headlight, but it would be really nice for this to be twice as bright. The standard light doesn't have to be ultra-bright, like expecting the standard headlights on a car to be fog lights - I understand that would be overkill as a standard feature - but it shouldn't be necessary to add an extra light to achieve twice the brightness it currently provides. Other than that, the bike is great and difficult to fault - I love it and would recommend it.
My other bike feels like a toy
The Polygon Siskiu N9 has surprised me. I opted for the 29 inch N9 jumping up from their Siskiu D8. The N9 is extremely confident over rough terrain, hard downhill trails and takes the big hits effortlessly. The bike is solid and stable. I found moving it's 14+kg weight with 29ers up the steepest inclines taxed me a little more than 27.5's and the D8 but only noticed this on very steep slow grinds on very steep gradients. Overall I love this bike, I have 3 Polygon bikes now. I love them all. The Siskiu D8 I smashed well beyond its genre and it ...has survived with no scars other brake pads and tuning up. The Bend RIV is a great long distance gravel bike and now the N9 is by far my favourite, it loves the enduro Mtb and sits very comfortably with any downhill I have thrown at it. I keep buying Polygon bikes as a regular very keen but intermediate rider because They are giving me great reliable times for good money. To me The N9 is solid, tough, reliable, heavy, a beast and my favourite mtb park and enduro, I love it.
- Bicycles Online Products
- Verified customer
Great bike, great service
Easy to use web page & ordering. Delivery wasnt working out (my problem, not theirs) so customer support & the warehouse team were flexible & worked out a solution. Refreshing to have helpful people able to adapt processes to ensure a good result.
Bike was quite straightforward to assemble. Importantly my daughter was able to help & be a part of assembling her new bike, adding to her pride & responsibility owning a really nice bike. Noise in the front disk brake was normal and gone in less than 20 minutes of riding as the brake pads settled in. Couldnt be more satisfied.
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