Reviewer Photos & Videos
Great Customer Service
Before buying, I chatted with Ferd who is from customer service to clarify few things and he was very helpful. May be it is not always but I received the bicycle with some minor scratches. I chatted back with the same gentleman Ferd and provided photos of the scratches. He was very professional and without any fussy questions, he apologized and arranged to replace the bicycle. I'm really happy with the customer service.
I did a few rides with the bicycle so far it is excellent.
The Xquarone is such a great bike. Polygon have cut no corners with this bike. So much attention to detail. The bike rides very well. It handles the trails and sticks to corners like nothing I have ever ridden before. Its also very good at climbing especially considering the 180mm travel. No lock out on the rear shock and to be honest you just dont notice it. Its such a fun bike to ride and very fast.
The only thing that I replaced was the grips. The entity ones are not the greatest but I always prefer my ODI grips on all my bikes anyways so n...
Im a lover of polygon now!
Siskiu t8, love it! Super responsive suspension
It does it all and well! Up or down this thing shreds!
I thought giants were the be all end all but the Siskiu I can ride all day.
So happy I made the choice!
Xtrada 8, nice machine
The bike arrived in a couple of days, was a breeze to assemble and is a joy to ride. It will be heading along the Munda Biddi soon and I am confident it is the right machine to carry me. Life time warranty on the frame gives extra peace of mind
well made and good build quality
very well built bike, excellent postage time, packaged really well. Easy to assemble and handled its first ride without any issues. All adjustments spot on out of the box, even down to tyre pressure and shock settings
Outstanding piece of machinery
So easy to ride. Brakes and gears work effortlessly, while as a whole the bike is so light and easily maneuverable. Will definitely use these guys again for my next purchase
A perfect tool - Topeak Ratchet Rocket!
The best & most efficient tool we should be carrying. It has the most commonly used bits and none of the extras that just add weight! Its damn good value too!
Carbon post Ritchie
I have been happy with my carbon post Ritchey its lite and sturdy i have had no issues. Highly recommended especially if you don't want a dropper post..The price is right for any upgrades
Absolutely love the new bike
Great first bike would definitely recommend it to other people great price, easy shipping and perfect to put together in under 1 hour. After the first ride I was satisfied
Polygon Siskiu N8
What a solid ride.
I'm no Nino but this bike will give you some great mid level get up for half the price of the rest with same components.
Polygon has thought outside the square with their duel suspension running across the frame different to most. This makes it nice and stiff with great travel and adjustment option as well as lock out for those tar commutes. Only neg you can't have a bottle mount but if your riding more than an hour you would need a camel back anyway.
Quality finished welds and paint job with good above entry level r...
After sale customer service can be improved a bit.
Bought a $2k Siskui T7 and have problem with dropper seat out of the box, jiggling left to right and sometimes does not extend automatically. Contacted bicycles online (after dozens of emails and phone calls, on-line chat and also sent in video depicting the problem), support staff are all overseas btw. Promised me twice to send replacement, never happened. Then my ticket was closed and was told they are not sending replacement because movement is "normal'. This is ridiculous !
I love this bike
We just took delivery of a Polygon Xtrada 7. I am extremely pleased with it. It rides like a much more expensive bike. I think this is due to the quality components used. Though it was not at all expensive compared to other brands. I have always had Giants but not anymore. These bikes are way better value.
- Bicycles Online Products
- Verified customer
Maxxis Enduro 27.5 DHF Bundle
This is my second purchase from the team at Bicycles Online, and again an awesome service and a great price on superior products.
I bought the Maxxis "Enduro 27.5 DHF Exo Plus + DHR II Bundle” as it worked out much cheaper than purchasing x2 as single tyres, and selling the tyres as a bundle is an awesome idea!.
So far after 3 rides on these I couldn’t be happier, I always am impressed by the feel of a ride on new rubber, however these took it to a new level. Super grippy and seemed to almost chew up the trails like they were hungry for mor...e, into the berms they really stood out and never felt like they were going to slide out or slip away from me. Really impressed with the purchase as I have found my new favourite tyre set up, and thank you again BO for a great service as always!
Perfect MTB for Newbee
I love this bike perfect for a newbee like me, one thing is the saddle i thinks its too small for me, and i hope there’s more color option to choose from but overall great bike for me.
- Bicycles Online Products
- Verified customer
Beware, they only allow positive reviews on their website. Read this review BEFORE purchasing. Premier 4.0 Polygon
Service was good, got bike in 2 days.
However, be careful with comparison chart specs. Stated alloy pedals "better" than comparison bike Giant talon 3. Arrived with plastic pedals and when i brought this up was told there was a disclaimer that stated specs can change at any time without notice. I guess this is where the 2 week trail is absolutely necessary in order to remain within Australian Consumer Laws.
Other issue the fork has NO lockout. After checking serial number with suntour website i found this fork was made in 2011!! Il put up pi...cs of serial number and code on forks so you can check yourself. Comparing this to the 2019 made fork in the giant talon is misleading as the Giant does have lockout. I put conpaint in and have not yet heard from them. Also serial number shows this model as having lockout however one supplied doea not. This may have been a good buy a few yeard back but being able to get a giant atx 2020 model for RRP $549 with hydraulic brakes and suspension lockout no longer makes this a good buy. Also reid Xenon, and a few others have same specs at a cheaper price. I placed heavy weight on the comparison chart as its what made me purchase this bike. If its the derailuers your concerned about Upgrading to Acera Deraileurs will cost $40 from pushys so get a bike with suntour lockout and hydraulic brakes and upgrade derailuers instead of settling for 2011 made ones with no lockout as upgrading forks to current model thats on the premier 4 will cost $180.
Best 24”kids bike on the market
I knew when I saw this bike that my son would love it modern, lightweight and with the ability to 26” wheels on as he gets older. Unboxing was amazing as well when I came across the Bicycles online tools. Good quality tools and I even use the multi tool in my pack when my son and I hit the trails. Awesome product, Awesome service
We bought 2 polygon 3.0 folding bikes, they arrived promptly( to Western Vic )
The quality and ride of the bikes is excellent. If you are not mechanically inclined, I would recommend taking the bike to a mechanic to get it set up, as there are a couple of potential tricky parts when you assemble. ( in this case, fitting a spring in the head-stem folding assembly, and a bent deraillier hanger) The support and follow up from bikes online was very good, they sent a new hanger very quickly and no argument or problems. Happy customer :)
It's a great bike!
My Partner was very happy with the Polygon Mountain Bike that I bought. He enjoys his time riding it with my boys. Thank you so much Bicycle online job well done!
I recently purchased a Polygon Premier 5.0 Mountain Bike through Bicycles Online, I was very impressed with the customer service and the handling/postage times. Would highly recommend Bicycles Online for your biking needs! Its a 10/10 from me!
Absolutlely love these folding bikes
We love these bikes. They are easy to fold and my husband and i can easily put them on our roof racks on the car. They arevery comfortable to ride. We have loved riding them around the little outback towns. The Service was fantastic
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