??!
1 photo
Bicycles Online

Bicycles Online (page 2 of 17)

Shopping Experience, Products
4.5 from 329 reviews

Reviews

(258)
(29)
(6)
(6)
(30)
  • Product Quality
    4.4 (75)
  • Return Claim MadeYes (13) · No (62)
  • Shipping
    4.5 (48)

Reviewer Photos & Videos

  • More

Great experience with Bicycles Online

published

Good price on the item I wanted and fast shipping, which is all I needed for online shopping. They also kept me informed via the emails. I would shop with them again in the future.

Product Quality
Shipping
Return Claim MadeNo

Will Z.

Will Z.South Australia

BOA Folding Electric Bike

published
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Toddy

ToddyCentral, SA

My other bike feels like a toy

published
Product Quality
Shipping
Return Claim MadeNo
RSM

RSMSydney, NSW

Great bike, great service

published

Easy to use web page & ordering. Delivery wasnt working out (my problem, not theirs) so customer support & the warehouse team were flexible & worked out a solution. Refreshing to have helpful people able to adapt processes to ensure a good result.

Bike was quite straightforward to assemble. Importantly my daughter was able to help & be a part of assembling her new bike, adding to her pride & responsibility owning a really nice bike. Noise in the front disk brake was normal and gone in less than 20 minutes of riding as the brake pads settled in. Couldnt be more satisfied.

Product Quality
Shipping
Return Claim MadeNo

Mr cactus

Mr cactusSouth East Queensland, QLD

  • 2 reviews

Bunch of craps

published

Bought a Marin Alcatraz, upon arrival it had paint damage, got $50 store credit, tried to use store credit but wouldnt let me use it until I went over $50 so I got my amount to $70 to use the credit but I was charged $70 to my bank, took a week to resolve when it was clearly their fault, I would not recommended these knobs, mtb direct is 100 times better and so is Pushys.com

Product Quality
Shipping
Return Claim MadeYes
3 comments
Bicycles Online
Bicycles O.Bicycles Online
Mr cactus
Mr cactus
Bicycles Online
Bicycles O.Bicycles Online

Ruwan

RuwanSydney, NSW

Great Customer Service

published

Before buying, I chatted with Ferd who is from customer service to clarify few things and he was very helpful. May be it is not always but I received the bicycle with some minor scratches. I chatted back with the same gentleman Ferd and provided photos of the scratches. He was very professional and without any fussy questions, he apologized and arranged to replace the bicycle. I'm really happy with the customer service.

I did a few rides with the bicycle so far it is excellent.

Product Quality

Easy online shopping and fast delivery

published

All info was on the web, I bought my kid Polygon 2020 bike and it took only one day to arrive! By the next day we were enjoying the ride

Product Quality
Return Claim MadeNo

Kagan

KaganSydney, NSW

Xquarone

published
Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jamie

JamieSouth East Queensland, QLD

Im a lover of polygon now!

published

Siskiu t8, love it! Super responsive suspension
It does it all and well! Up or down this thing shreds!
I thought giants were the be all end all but the Siskiu I can ride all day.
So happy I made the choice!

Product Quality
Shipping
Return Claim MadeNo
Steve

StevePerth, WA

Xtrada 8, nice machine

published

The bike arrived in a couple of days, was a breeze to assemble and is a joy to ride. It will be heading along the Munda Biddi soon and I am confident it is the right machine to carry me. Life time warranty on the frame gives extra peace of mind

Product Quality
Shipping
Return Claim MadeNo

Andrew

AndrewDarling Downs, QLD

well made and good build quality

published

very well built bike, excellent postage time, packaged really well. Easy to assemble and handled its first ride without any issues. All adjustments spot on out of the box, even down to tyre pressure and shock settings

Product Quality
Shipping
Return Claim MadeNo

Jezz C.

Jezz C.Metropolitan Adelaide, SA

Outstanding piece of machinery

published

So easy to ride. Brakes and gears work effortlessly, while as a whole the bike is so light and easily maneuverable. Will definitely use these guys again for my next purchase

Product Quality
Shipping
Return Claim MadeNo

A perfect tool - Topeak Ratchet Rocket!

published

The best & most efficient tool we should be carrying. It has the most commonly used bits and none of the extras that just add weight! Its damn good value too!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


steve

steve

  • 2 reviews

Carbon post Ritchie

published

I have been happy with my carbon post Ritchey its lite and sturdy i have had no issues. Highly recommended especially if you don't want a dropper post..The price is right for any upgrades

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

JakeKV

JakeKVIllawarra, NSW

Easy purchase experience great delivery and products to match

published

Ordered a bike for the first time in my life recently and was a very easy order process online. Came very quickly pretty much overnight despite being around 250 kms away. Great service and bike seems great so far. Would definitely consider again when looking further into a new road bike upgrade

Product Quality
Shipping
Return Claim MadeNo

Absolutely love the new bike

published

Great first bike would definitely recommend it to other people great price, easy shipping and perfect to put together in under 1 hour. After the first ride I was satisfied

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review


Troy

TroyHunter Region, NSW

  • 3 reviews
  • 4 likes

Polygon Siskiu N8

published
Product Quality
Shipping
Return Claim MadeNo

Happy Customer

Happy CustomerNorth Queensland, QLD

Great job! great website!

published

An enjoyable experience dealing with the staff and on the website. I had some issues with delivery but the staff of Bicycles online were extremely professional and assisted me in every way to solve the issue. Recommend the product too.

Product Quality
Shipping
Return Claim MadeNo

online h.

online h.Gungahlin 2912, ACT

After sale customer service can be improved a bit.

published

Bought a $2k Siskui T7 and have problem with dropper seat out of the box, jiggling left to right and sometimes does not extend automatically. Contacted bicycles online (after dozens of emails and phone calls, on-line chat and also sent in video depicting the problem), support staff are all overseas btw. Promised me twice to send replacement, never happened. Then my ticket was closed and was told they are not sending replacement because movement is "normal'. This is ridiculous !

Product Quality
Shipping
Return Claim MadeYes
2 comments
Bicycles Online
Bicycles O.Bicycles Online

Hi there,

sorry to hear about your experience with the dropper post. Do you by chance know your ticket number or email address so I can take a look into this and get a second opinion on your dropper?
Thanks

online h.
online h.

I love this bike

published

We just took delivery of a Polygon Xtrada 7. I am extremely pleased with it. It rides like a much more expensive bike. I think this is due to the quality components used. Though it was not at all expensive compared to other brands. I have always had Giants but not anymore. These bikes are way better value.

Product Quality
Shipping
Return Claim MadeNo

Page 2 of 17

See all Bicycles Online reviews

Questions & Answers

max g.

max g.asked

is it real ligit

2 answers
Michael Hughes
Michael Hughes

I did not even know about Bicycles Online until 2-3 weeks ago. I looked online to get some idea of what was available and found Bicycles Online. I read the a good number of reviews (including 1-2 that appeared less than 100% positive). Always a risk that the bike would not be as good as advertised but completely satisfied. It took me less than an hour to assemble as it basically arrives 90% ready to go. Bike was dispatched two hours after ordered and I tracked its delivery from Sydney to Sunshine Coast. Delivered less than 48 hours after ordering. I would be happy to own shares in these guys!

Bicycles Online
Bicycles O.Bicycles Online

Hi Max
Yes, we are an online store that sell Bicycles and accessories within Australia. We carry Polygon and Marin bikes. You can email, call or chat with us Monday - Friday 8am - 5pm if you have any questions. Please take a look at how to contact us using the following link -https://www.bicyclesonline.com.au/page/contact-us/


Jack

Jackasked

i received a bike from bicycles online and it was delivered in a timely fashion well packaged. But, as for a pro build it leave a lot to be desired:
both wheels were out of true, the front bearing were tight, front and rear mechs needed tuning, lucky in know how tune, the front wheel had to trued at a local bike shop which cost.
point is ive contacted them on two occasions and have not herd back, not a good experience.

1 answer
Bicycles Online
Bicycles O.Bicycles Online

Thanks for contacting us.
Were you able to get through to us on 02 8599 2209 or sales@bicyclesonline.com.au?


Maria a.

Maria a.asked

Hi, i would like to know when is the 2019 polygon xtrada 6.0 going to be release here in Australia and how much is the estimated price? Thanks!

1 answer
Bicycles Online
Bicycles O.Bicycles Online

Hi, we do not have the Xtrada 6 available online - https://www.bicyclesonline.com.au/polygon-xtrada-6.0-mountain-bike


Get an answer from our members and Bicycles Online representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.