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Excellent service, great to deal with
Katie & the crew are fun to deal with and are right on the ball. No fuss, no bother, any small issue is dealt with quickly. Only been with Big Post for 6 months but very glad to have made the move. Keep up the good work.
Five Words: Simplicity, Speed and Real Service
So to keep this on point, BigPost have developed one of the easiest operational dashboards I have had the pleasure of using and then proceeded to back it up with excellent client support. My experience on a commercial level with this company has been exceptional. I would highly recommend them.
Reliable, honest service for our business
Easy-to-use quoting system and prices are pretty competitive. Company was good to deal with, prompt responses, honest replies. We don't use them everyday, but definitely a good service to have!
Big Post delivered my order of plants from Verdant Dwellings to my sister-in-law so quick and professionally. Big Post sent me an email on Monday informing me they picked up the goods and made tracking so easy by just clicking the link. Tuesday, my order arrived to one happy birthday girl. Thank you, Big Post!
A very reliable easy to work with
Fast on time delivery, professional easy service, very accommodating with collection day and time, just old fashioned service and nice people to work with. Wish I could give 10 stars.
Impeccable, proactive service!
We're new to using Big Post and as a small business it's a complete winner! Just this week we faced a few inevitable issues that come with shipping multiple, large items and were so impressed with the way Simone proactively and smoothly ironed out the problem. Thank you super star Simone and Big Post! You've made the shipping component of our business SO much easier.
Best freight provider I have worked used in Australia.
Bigpost is simply great to deal with. Their level of customer support is second to none which seems to be a rarity with freight providers. Really professional and if there is an issue with your delivery you always have the peace of mind knowing that Eleni or someone from Bigpost will be able to assist quickly and professionally. I cannot speak highly enough of these guys and have recommended them to many other businesses.
Jess from Big Post is happy to assist with even the simplest inquiry. I am a new customer and find the online portal, simple and very user friendly. Thank you Jess for your help with set up and quick navigational information over the phone whilst browsing the portal. Great competitive rates online with their providers and quotes are easy to understand. Highly recommend Jess and the team at Big Post. Thanks Dorothy
These guys are good
Our company have been using Big Post for 2 months+ now and we have no complaints. Freight is collected promptly if booked via the guidelines. The online booking method is easy and straight forward. There have been a couple of minor hassles, and I stress minor, but they have been very quickly solved by the customer service team. The many options available to our customers enable us to send freight with confidence. With all the hard work needed to secure a sale, the last thing we need is to be let down by transport, which is the final component of the sale. Big Post takes the hassle out of this final component.
a user-friendly website that makes my day a heck of a lot easier. would recommend 10/10 times. simply book orders and the parcels are picked no fuss, quick and easy
Finally, a freight provider platform that is exceptional!
Great to deal with, a wide range of companies to chose from. I have had no problems, invoicing is always correct. Happy Customer. TNT are my preferred option, they are prompt and professional.
The Best Courier Booking Company In Australia
The best courier booking company in AUS, we have used Big Post for several months, and the customer service they provide is perfect and their booking system is very user friendly. We send a high level of goods on a daily basis and have found Big Post to be the best, highly recommend.
Big Post approached our business recently to give them a go, like many other freight brokers, but there was something different with there approach, so I went the next step and checked them out.
We received cheaper freight rates through BP than we could get from our regular freight company and if by chance we had a problem with a shipment, the back up service is second to nun.
In our competitive industry, the freight component is an important factor and we have been able to pass on benefits to our customers.
The best service by far!!!
Everything you want from a company to whom you are trusting to send out customers orders. Fantastic customer service. Unbeatable rates! Easy to use online portal. Fast response rate. I highly recommend Big Post!!
Great service and communication
I've been using Bigpost for a couple of years now and I can certainly recommend them. They provide great service, communication and their online portal is easy to use and navigate.
Convenient & Reliable
We recently posted the incorrect part Job ID 341105 (which is currently on way back to us). Contacted Big Post and James kept us in the loop and was extremely helpful. Packages are always picked up on time, are traceable and you are able to speak to customer service, if there are any concerns. There are different options for delivery and parcels are actually delivered. We began using Big Post, because of the continuing unreliability and frustrating procedures dealing with Australia Post. A special mention to the TNT driver that does our area. I would highly recommend these guys to anyone that still values customer service.
Savings and Service - Absolutely Brilliant!!!
Being introduced to BigPost by one of our retailers, OMG, the money we have saved since switching over to them has been amazing. Eleni helped us out through all the early stages of getting set up on the portal, and her help, was perfect. We can not recommend BigPost enough, and look forward to them adding even more freight companies
Easy To Deal With!!!
The quoting and Booking system is very easy to use compared to any other interstate freight companies we have used. Alan was brilliant when we were first setting up an account and has continued to support us when needed.
Efficient online booking and competitive price
Big post is way better than the courier company I used to deal with.
Customer service is always nice and helpful.
And I'm impressed by the efficiency of their online booking system.
Price is better than other competitors, and service is pretty good :-)
We used to use other similar companies, but now all changed to Big Post now. At least from my end, their price is better than Transdirect and interparcel.
All the couriers we booked from BigPost come to pick up on time. One of the Sales Representative, Lincoln, helped us a lot and fast response as well.
Excellent service provider
Our company deals mainly with Eleni, she's always extremely helpful and we're very happy with the service provided. Packages are picked up on time and if we have any problems, queries, they're always handled expediently.
Excellent Customer Service
Can't fault the service of BigPost and very responsive to questions. Great Value and easy to read invoices showing itemised jobs. Website is extremely easy to use and pricing is excellent. Highly recommend using BigPost.
September 18th 2019 Update: Fantastic Customer Service
Always fantastic service, nothing is too big or small, love working with Bigpost and Katie for all my freight needs as I know if there is any issue they are only a phone call or email away. Thanks for all your help :)
Top notch courier service
We’ve only recently started using big post after experiencing the despicable services of many of the big carriers. These guys are the real deal. If like us, you value excellence, affordability and prompt delivery, then your only option is BIG POST. The wonderful, very friendly and highly professional Jess will look after you and give you the peace of mind that your consignments will reach their destinations safely and on time. They also possessed the most user-friendly website of all. Highly recommended!!!
September 18th 2019 Update: Simply th...e best, most efficient and cost-effective company in the transport business After enduring the likes of Century and Transdirect over the years, it is such a relief to finally have a trusted and reliable courier that offers the fastest delivery with the added bonus of having the best website ever for booking consignments. The truly exceptional Katie in particular seems to take so much pride and care in tailoring the best possible solution for our needs. Highly recommended!!
Big post friendly staff extremely helpful and happy to assist
We recently started using big post as our freight provider our packages are delivered on time. They haven't misplaced one. Happy with the staff they are always chatty and helpful.
User friendly and great support
Great options for various transport companies.
The website is user friendly and can be used to obtain transport rates very quickly so that we are able to get back to our customers.
Rarely any issues and if there is, the support team always assist promptly.
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