Big Post

Great delivery! I was treated like I actually meant something, full respect. The delivery was on time, the item was held for me until I could arrange collection. The fork lift driver was perfect, made an awkward delivery easy and helped me to safely secure the load safely and securely… thank you Dave Nolan

If I could give zero stars I would. We bought a product from a supplier who utilised Big Post. The item was to be sent to a local depot for collection. The item was picked up and delivered to the depot within 48 hours. It was two weeks before Big Post notified us that the item was at the depot for collection. This was only after we chased it up. We emailed Big Post who did not apologise and just blamed the depot.
We will not buy from a supplier that uses them.

Been dealing with Alan ever since we jumped on board with Big Post and have never looked back, always there to take care of our needs and quick to respond to resolve our issues. Highly recommended!

Big Post offers great customer services and simple online job booking process. Products always delivered safely and on time.
The Sales Representative Jessica always response our emails and phone call quickly.
Recommend and would use again.

The package didn’t arrive on time, but Jess went above and beyond to help me get it asap. She kept me updated as to where it was and when it should be available for me. The only unfortunate thing was, they’ve closed some of their regional depots, making it harder to pick up.

Pallet wouldnt fit on my trailer. without asking big post depot shepparton unpacked and hand stacked goods onto my trailer, tied down goods and disposed of waste packaging. Highly recommend.

Used several times thinking the enormous delays were just bad luck, but the absolute unwillingness to try and locate lost freight and naivety of BigPost in believing illogical statements from the transport providers they use when occasionally attempting a lackluster follow up on the customers behalf was unnaceptable.

Needed a replacement motor for a belt sander. The specs and measurements were accurate and easily read. Works like a charm.
Delivery was good. Great company to do business with

I highly recommend Big Post. They have a range of different freight companies to choose from and the rates are very competitive. Their online booking & tracking system is easy to navigate & use. Customer service is outstanding. They are quick to respond and happy to help. I can rely on our sales rep Archie to always get back to me on any queries.

My experience dealing with Simone was truly outstanding.
The transit of my goods was difficult and running late during a week in which I had delicate logistics to manage. At the first moment of contact, Simone demonstrated that she clearly understood the difficulty of my situation and committed herself to ensuring that the goods arrived within a very narrow timeframe in spite of multiple delays and hurdles (the goods were already running late when we made first contact). Despite her inability to guarantee me that she would be able to achieve ...

In the last 2 months I've had the privilege to become a Big Post Depot here in Shepparton.
I've been dealing with Stefan and Saffron and these guys are at the top of their class in what they do. I recommend any company to use Big Post for all of their parcel frieght requirements.

We have been having problems with interstate freight until we started with Big Post. The website is easy to use and the best thing about it is that you know what your freight charge is going to be before you even book the freight. This makes costing our jobs so much easier and accurate. Apart from the accurate pricing the delivery lead times are pretty accurate too.

A quick shoutout to the Big Post booking platform - I ordered something online and was a little skeptical that the ETA was the next day (castle hill NSW > Melbourne Metro)- my order arrived by 4pm on the estimated date. I did not have to call to follow up my order as I was able to access up to date tracking. Kudos to the team at Big Post especially to those behind the scenes that maintain this easy to use platform.

Very quick responses with quotes.
Always very friendly, efficient responses.
Extremely competitive prices, every time.
Very smooth transitions with freight from sender and receiver.
Now weve found this company, we wont be going anywhere else.

I have been using Big Post in my business for five years and I cannot fault their service. From their user friendly online booking system and extremely cost effective transport options, to their friendly and responsive Customer Service Team, Big Post have all the bases covered.
I recently had a small issue with one of my pick ups and Savannah dealt with it swiftly and competently with absolute professionalism and no inconvenience to me whatsoever. Bravo Savannah!
I would highly recommend Big Post to anyone looking for hassle free interstate and local transport services.