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Big Post
4.3 from 196 reviews · View Statistics
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Reviews

5.0
86 reviews
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  • Thumbnail
  • Verified

Great Support & Service

published

Very easy to compare pricing from different carriers and choose.
Highly Recommend, Prices are great! and awesome customer service
User Friendly booking platform
Keep up the great work
Big Thanks to Divya Bola
Sales Representative

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Thank you for the wonderful review, Divya and the team will be so happy to see the feedback!

Best Regards
Jane

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  • Verified

Very convenient to use!

published

Very easy to compare pricing from different couriers. Often the bigpost pricing is much cheaper than the price I can get from booking directly with their partner couriers. Would highly recommend!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message
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Laura B.
Laura B.South East Queensland, QLD
  • Verified

Excellent Service and Follow up

published

It's refreshing when you have a company that understands that your time is precious. Divya from Big Post has handled our expo deliveries proactively and professionally, keeping us updated every step of the way. And our expo supplies and cabinetry arrived on time and without an issues.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message
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Joel C.
Joel C.Greater Melbourne (Outer), VIC
  • Verified

GAME CHANGER

published

Big Post has made a huge difference on how we send parcels interstate.

It is easy to use and it feels like you are dealing with Freight company direct.

And can quote up jobs in an instant with its quick quote system.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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  • Verified

Good Service with Competitive Pricing

published

We have been using this service for past 3 months and are very happy with the customer service and the booking system which is easy to use. Being able to see/view the pricing from several transport companies makes it easier, with being able to view the status of your freight is also great. Would have not problems with recommending this company for any transport needs.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Unal
UnalGreater Melbourne (Inner), VIC
  • Verified

Awesome!

published

Have been using BIGPOST for most of my bulk freight. Customer service is great, prices are fantastic.
Kelly Ann Liebelt has been very helpful answering all my questions. Keep up the great work!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Exclusive F H
Exclusive F HGreater Melbourne (Metropolitan), VIC
  • Verified

One stop shop for our freight needs

published

We have only started using Big Post recently and it's been a dream so far. Easy to use system and they are easy to get in contact with if there is any issues.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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yvette
yvetteSouth East Queensland, QLD
  • Verified

without a doubt the best courier booking company to deal with

published

BIGPOST should go and do training at other booking companies on how they do things as they leave there competitors for dust. They respond straight away to any query and follow up on everything in a timely manner, 100% recommend to any who wants a RELIABLE booking platform

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Z G.
Z G.Greater Melbourne (Metropolitan), VIC
  • 3 reviews
  • Verified

Great service and price, strongly recommend Big Post!

published

Professional logistics platform, very competitive price and service, pick up and delivery on time, and service team is friendly and hassle free, really happy with them, would recommend to all my friends.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Brydie
BrydieSydney, NSW
  • Verified

Great company

published

Fantastic customer service that have quick replies, and are fast to answer the phone. haven't had a bad experience from them yet. Packages delivered on time and if they weren't, Bigpost were happy to help.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Roopesh
RoopeshGreater Melbourne (Inner), VIC
  • Verified

Great Customer Service

published

BigPost has provided the best services so far with all our parcels
Best pricing and easy to deal with the awesome customer service team
Easy interface and easy to track shipments and orders on screen

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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ultimate_behemoth
ultimate_behemothGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes
  • Verified

Happy customer

published

As an online business that ship throughout Australia, bigpost have been great for larger orders that give us access to excellent pallet rates and couriers we did not previously have accounts with. Any customer service queries have been handled quickly and efficiently. Keep up the good work!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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A1 Spare Parts
A1 Spare PartsHunter Region, NSW
  • Verified

Excellent, service works really well for our business

published

Mathew from big Post signed me up and was very professional with the setup. Big post allows you the option to search different freight companies. price and delivery time is noted .

Thanks!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Thank you for taking the time to post your review and Mathew will really appreciate your feedback!
Best Regards
Jane

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  • Verified

Easy prompt service

published

So far I have not had any problems using Big Post services when organising freight. I could not be happier with my rep Kellyan who is very quick and efficient.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Hi Robert, thanks for taking the time to post a review - Kelly and the team will be rapt to hear the feedback!
Best Regards
Jane

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Andrew
AndrewGreater Melbourne (Outer), VIC
  • Verified

Convenience in a few clicks

published

I have been using Big Post for the last couple of years and it has been a pleasant experience. I don't have to hold multiple freight accounts with monthly spending requirements anymore.
The accessibility of their online system makes for a very convenient and simple process when arranging freight. Our Freight is picked up promptly and delivered on time.
Everyone will always have differing opinions on their experience with a company, but I've had no faults in my dealings with Big Post and will continue to use them.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Hi Andrew,
we really do love to receive all types of feedback, so thank you for your kind words and taking the time to post a review!
Best Regards
Jane

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Page 1 of 4

Questions & Answers

Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

No answers
Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

2 answers
Big Post
JaneBig PostSend a private message
Tina
Tina

Arrived in excellent condition. Thank you

Jim C
Jim Casked

I am waiting for a$3300.00 jukebox coming from melbourne, to benalla bigpost depot. help. no one here including benalla post office has heard of bigpost benalla, they informed me that this was a scam???, can some one help the job number is BP996119.

4 answers
Ecorides A.
Ecorides A.

Big post don’t have depots, they use third party carrier services like, StarTrack, TNT etc.

Jim C
Jim C

Thanks for the info, I will start ringing around

Big Post
JaneBig PostSend a private message
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