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Easy To Deal With!!!
The quoting and Booking system is very easy to use compared to any other interstate freight companies we have used. Alan was brilliant when we were first setting up an account and has continued to support us when needed.
Efficient online booking and competitive price
Big post is way better than the courier company I used to deal with.
Customer service is always nice and helpful.
And I'm impressed by the efficiency of their online booking system.
Price is better than other competitors, and service is pretty good :-)
We used to use other similar companies, but now all changed to Big Post now. At least from my end, their price is better than Transdirect and interparcel.
All the couriers we booked from BigPost come to pick up on time. One of the Sales Representative, Lincoln, helped us a lot and fast response as well.
Excellent service provider
Our company deals mainly with Eleni, she's always extremely helpful and we're very happy with the service provided. Packages are picked up on time and if we have any problems, queries, they're always handled expediently.
Excellent Customer Service
Can't fault the service of BigPost and very responsive to questions. Great Value and easy to read invoices showing itemised jobs. Website is extremely easy to use and pricing is excellent. Highly recommend using BigPost.
September 18th 2019 Update: Fantastic Customer Service
Always fantastic service, nothing is too big or small, love working with Bigpost and Katie for all my freight needs as I know if there is any issue they are only a phone call or email away. Thanks for all your help :)
Big post friendly staff extremely helpful and happy to assist
We recently started using big post as our freight provider our packages are delivered on time. They haven't misplaced one. Happy with the staff they are always chatty and helpful.
User friendly and great support
Great options for various transport companies.
The website is user friendly and can be used to obtain transport rates very quickly so that we are able to get back to our customers.
Rarely any issues and if there is, the support team always assist promptly.
Elenicent | All in one freight solution
A great company that allows us to have a single freight solution for our business. Eleni has been super accommodating and we are excited to continue to work with the Big Post Team.
Great service! Very user friendly website
Big post are always on top of their game! brilliant staff who go over and beyond for us :) We highly recommend using Bigpost for any company regardless of their size.
Saves me so much time and money
Easy to get a quote and so simple to book in jobs. I save so much time having access to multiple carriers in one place and at a great price. Great sms tracking facilities for our customers to keep up-to-date on there delivery.
Staff are very friendly and always return calls and emails quickly.
Great service and follow up
We have been dealing with Big Post for a couple of years now and from day one the customer service and follow up on pick ups and deliveries has been fantastic. Big Post provide a simple and fast way of booking pickups and deliveries better than most I've seen on the market.
Very happy with the service from all Bigpost employees and prices
Packages are collected by their carriers on time, delivered quickly with no hassles and are the best prices we have had access to so far. We have used the carriers they contract to collect items for years, however we were being charged nearly double for each pick up with other companies.
Customer service is outstanding. Always happy to help with our queries and go beyond what is expected. Glad we started using BigPost as it had made selling items through eCommerce easier, cheaper and hassle free. No more anxiety when I see the delivery price pop up.
Excellent service! Friendly, quick responses and very helpful
I had a shipment delivered through Big Post and was very pleased with the service, and wanted to share my experience. The woman I dealt with had such great customer service skills and appeared to be genuinely kind and helpful - this is so incredibly rare these days and I much appreciated the help with my issue.
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