1 photo
Big Post
4.3 from 202 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Big Post

Reviews

1.8
11 reviews
Previous
Clear all
Next
  • Verified

Big Post helped a lot

published

We using BIG POST and Northline frequent- always a no fuzz and easy transaction. When we had lately trouble and Northline was unable to collect on booked pick up date, staff from Big Post followed up and chased down carrier to get the large freight picked up soonish after. Would use them again- good communication and the really care.

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeLate
  • Shipping TypeDomestic
Big Post
JaneBig PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Steven
StevenPerth, WA
  • Verified

Poor services

published

Very poor services they said my past will be delivered by 10 of Oct 2019. I wait for all day never give me a phone call. I don't know where's my past now? I need my post to do the business and I lost $500/day by my can't receive the everyday.

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
Big Post
JaneBig PostSend a private message

Hello Steven, I'm really sorry to hear about the delay of your freight. I have sent you a message so you can tell me your Big Post job number, and we can figure out what happened.
Sam

Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Great service - Simone

published

Delayed delivery of consignment on Northline. Fantastic service from Simone, with keeping us in the loop and pushing for delivery on her end where possible. Quick replies and honest & open feedback! One of the easier and more positive experiences we have had with freight forwarders :)

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeLate
  • Shipping TypeDomestic
Big Post
JaneBig PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

No answers
Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

2 answers
Big Post
JaneBig PostSend a private message
Tina
Tina

Arrived in excellent condition. Thank you

Jim C
Jim Casked

I am waiting for a$3300.00 jukebox coming from melbourne, to benalla bigpost depot. help. no one here including benalla post office has heard of bigpost benalla, they informed me that this was a scam???, can some one help the job number is BP996119.

4 answers
Ecorides A.
Ecorides A.

Big post don’t have depots, they use third party carrier services like, StarTrack, TNT etc.

Jim C
Jim C

Thanks for the info, I will start ringing around

Big Post
JaneBig PostSend a private message
See all Big Post questions

Get an answer from our members and Big Post representatives

Extra Information

Sendle
  • Award Winner 2018

Sendle

11,893 reviews
Ad
Official Website

Other Couriers

Zoom2u
Dogtainers
PACK & SEND
Jetpets
Parcel2Courier.com
See all Couriers
Sendle
  • Award Winner 2018

Sendle

11,893 reviews
Ad
Official Website

Pauline

Brilliant!!

by Pauline on 18 Aug 2022
Perfect to get my delivery the day after ordering. Doesn't get better than that... Read full review

Nene Abajero

Super fast delivery.

by Nene Abajero on 17 Aug 2022
Super fast delivery and your drivers are always polite and packages always received in great condition.... Read full review

Andrew

Yes the service is very fast/reliable and my parcels always arrive on time

by Andrew on 17 Aug 2022
Everything is very good with the service no problems with... Read full review

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.