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Big Post
4.3 from 196 reviews · View Statistics
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Reviews

3.2
12 reviews
5
(6)
4
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Sam
SamVictoria
  • Verified

Out standing service!

published

Highly recommend! Great service, Often the Big Post pricing is much cheaper than the price I can get from booking directly with their partner couriers. Very easy to compare pricing from different couriers. 337 deliveries only had three issues, Big Post team helped me all the way and made sure my customer received there order. Keep up the great work. Thank you :)

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Thank you Sam for your wonderful review, we really appreciate it !

Kind Regards from the Big Post Team :)

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Simone L.
Simone L.Perth, WA
  • Verified

Efficient and affordable

published

Excellent service at a reasonable price. Using Big Post gives my business a choice of carriers and Big Post's higher volume rates are passed on to my business. The booking process is quick and easy and I have always had good service with speedy pick up and delivery. The Big Post staff are very friendly.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Hi Simone,
thank you for your kind words, it's great to hear you are enjoying the service and Big Post is providing you options for your business!
Best Regards
Jane

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Ivy
IvySydney, NSW
  • Verified

Such a good service!

published

Yes, we are the sender, our package was picked up on time. And the tracking information is very helpful. Importance is the service is very good! We are very happy!

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Hi Ivy. Thank you for taking the time to provide your feedback, the Big Post team will be so happy to hear that you are happy with our service!

Best Regards
Jane

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The reviewer stated that an incentive was offered for this review

Maddison
MaddisonSydney, NSW
  • Verified

Great service, fast response & all round recommend

published

The website and online processing is very user friendly. I have been dealing with Archie form Big Post and he is fantastic. He has been really helpful and always responds within an hour of emailing him. I would not hesitate to recommend this company to anyone. All pick ups/deliveries have gone to plan so far, one was delivered 'short' only 2/3, emailed Archie, he followed up immediately and within 15 minutes it arrived. After dealing with another courier company and having a lot of frustrations, Big Post is a welcome relief.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message

Hi Maddison, thanks so much for your lovely review. Archie is really appreciate of your feedback and we look forward to assisting you again.

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Stephano
StephanoGreater Melbourne (Metropolitan), VIC
  • Verified

Katie and Big Post - What a team!!!

published

We could not have been happier with these guys. Katie has been superb in the way she has help deliver high quality, cost-effective transport solutions to our business. She always seems be accessible and would often go out of her way to provide the best customer service experience and help us satisfy the highly demanding requirements of our clientele. No wonder Big post are the best in the business.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message
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Hannafords
HannafordsGreater Melbourne (Metropolitan), VIC
  • Verified

Top notch courier service

published
  • Thumbnail
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Big Post
JaneBig PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Questions & Answers

Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

No answers
Tina
Tinaasked

Can anyone help me with
Big Post Job Number: BP1197439
Carrier Connote: BSX166751. I’m waiting delivery of 20metres of timber from Timber & Rose Melbourne, parcel length 3100mm to a Sydney suburb. Original ETA 1 April 2022. Still hasn’t arrived - now 9 April. Called BigPost twice told the first time that it was in depot in Sydney, that it was 3100 parcel so needs a special vehicle and may need vehicle with crane!! Really? BigPost doesn’t have on hand a suitable vehicle for a parcel of timber boards 3100mm long?? Window of opportunity to have job done by current contractor closing fast.

2 answers
Big Post
JaneBig PostSend a private message
Tina
Tina

Arrived in excellent condition. Thank you

Jim C
Jim Casked

I am waiting for a$3300.00 jukebox coming from melbourne, to benalla bigpost depot. help. no one here including benalla post office has heard of bigpost benalla, they informed me that this was a scam???, can some one help the job number is BP996119.

4 answers
Ecorides A.
Ecorides A.

Big post don’t have depots, they use third party carrier services like, StarTrack, TNT etc.

Jim C
Jim C

Thanks for the info, I will start ringing around

Big Post
JaneBig PostSend a private message
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