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Big W Photos

Big W Photos

4.2 from 792 reviews · View Statistics
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Reviews

  • Rates and Fees
    4.6 (53)
  • Job Satisfaction
    4.7 (47)
  • Timeliness
    4.7 (59)
  • Product Quality
    4.6 (311)
  • Return Claim MadeYes · No (351)
  • Customer Service
    4.5 (285)
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Reviewer Photos & Videos

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UNHAPPY

published

I Have been trying to order for half hour. Not giving right info to allow order. Can't get a password to sign in. Not easy although have done ordering before.

Job Satisfaction
1/5
Timeliness
1/5
Incentivised Review No
Return Claim MadeNo
Vicki
Vicki Metropolitan Adelaide, SA
  • 2 reviews

too easy

published

Using the app on my phone to select from my photo library and then wait for an email to confirm pickup from the store, now that's my kind of shopping.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
3/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSeaford, Adelaide
 Otto
Otto
  • 2 reviews

Photo lab

published

Very happy with result of photos received. Friendly staff on pick up. Very happy over all. At all times kept up to date with progress of photos via email . Great service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPenrith

Key Rings stubby holder photos

published

Really impressed with Quality key Rings photos in such great Quality of picture in them.My son love them perfect Fathers day gift.Big W Fantastic .Post all on time. Big High 5.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Excellent product

published

I do a photo calendar for my family members around Australia. I find this product is easy to use and looks fabulous. And it is reasonably priced. It looks better that comercial calendars and is personalized.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
Sandra L.
Sandra L.Sydney, NSW

Excellent ! Got my important memories well presented

published

Good quality product. I used it 6 years ago & now. Pretty quick completion. Very reasonable price. Online customer service answered my technical question instantly. Product are well wrapped as well.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationHurstville and Rockdale
Thomas K.
Thomas K.Metropolitan Adelaide, SA

Good deal

published

The photo book is of good quality and came after a few days. The website unfortunately is not very user friendly especially for older customers. Would have liked easier text with photos.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationElizabeth, SA
Spook
SpookHunter Region, NSW
  • 3 reviews

Perfect item, for that someone special

published

Fast delivery and quality items. The photo program was easy to use to create the stubby cooler and wow mugs. Easy for pick up at my local BIG W store.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBig w photo shop

Big W photo making albums are superb

published

Big W photo albums are easy to make, and are great prices. The finished product is of great quality and the delivery time to the store of your choice is incredible.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorth Lakes Qld 4509
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Wayne P
Wayne PSoutheast, SA

Fabulous service and quality

published

I enjoy using BIG W PHOTOS, stating with the app. Easy to follow photo selection from my photos, sizing, ordering, paying the great prices, and postage in quick time and well packed. Ordering more soon.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Maursy
MaursyFar North Queensland, QLD
  • 2 reviews

Perfect Top Service

published

Courtesy a pleasure to deal with on line.
Treasured photo forever never forgotten.
Never saw a face great service memorable gift.
Fathers Day Gift photo mug and tile photo very much recommend
Thank you
Maureen

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationStockland Earlville

Great memories

published

BigW are very professional, great service and my photos were produced in a very short time. I would defenetly use this service again. And recommend to my friends and family.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrowns plains, Queensland
Photo Printing Services

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Glenda S
Glenda SPerth, WA

Fathers day mug and stubby holder

published

I was very happy with the ordering process and delivery time. The mug is fabulous and the stubby holder is perfect. I will definitely be using this service again. Thanks

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKingsway Western Australia
Marija L.
Marija L.Greater Melbourne (Metropolitan), VIC

Amazing quality!

published

The pictures and keyrings I ordered came in perfect quality at an affordable price. Will definitely be using Big W Photos again. Very happy with purchase. Amazed at the quality.

Incentivised Review No
Return Claim MadeNo
Store LocationEpping
Mrs
MrsSydney, NSW

Big W Photos

published

Have used this service a number of times dring lockdown and they have been very efficient photos always on time. I have ordered various sizes in same order dring this process they have always got it right. Photos always look amazing even the ones Big W have said to be of poor turned out ok.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPlumpton NSW
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Questions & Answers

Barbara
Barbaraasked

Have made several photo books with Big W, they are no longer available to be viewed, but all the photos I have used in them are there. Also where do I now find the "border/frames" for the photos + embellishments to add?? Sad to say it is all very plain and not as easy to use as previously. I contacted Big W and they informed me that Fuji changed it all last December 2020.

No answers
Wendy Sorby
Wendy Sorbyasked

if photo prints available on line/for collection at menai store

1 answer
Anned
Anned

We can’t pick up in melbourne we are in lockdown so depends where your living
My photo books were delivered

Margot M.
Margot M.asked

Can I request 2500 online photos

2 answers
Anned
Anned

Individual pictures yes think so
I make up photo books with about 80 pictures but sure you can do anything
The app will help you

Margot M.
Margot M.

Thankyou SO much! Wishing you well!

See all Big W Photos questions

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