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Big W Photos

Big W Photos

4.2 from 813 reviews · View Statistics
See the Best Photo Printing Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Big W

Reviews

  • Rates and Fees
    4.8 (47)
  • Job Satisfaction
    4.8 (46)
  • Timeliness
    4.8 (54)
  • Product Quality
    4.7 (260)
  • Return Claim MadeYes · No (295)
  • Customer Service
    4.7 (238)
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Reviewer Photos & Videos

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Love it

published

Very easy purchase. Easy to use online program. Many pictures, colours and patterns to choose from. Good quality, clear photos and good quality paper. Alerts if photo is not good enough quality. Great price. Very happy.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSeaford Rise, South Australia
Khloe
KhloeHobart, TAS

Photo book

published

My photo book I got about 1 week ago is awesome, I personally feel these make a lively gift for teenage girls, something for them to keep and cherish, I've now purchased two and they are absolutely beautiful, recommended highly

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationRosny Tasmanian

Great quality fast service

published

Fabulous outcome, calendars are awesome. Fast delivery and great quality. Was worried may not arrive for Christmas but happy to receive within a week. Have used them now for the last 3 years. Very happy.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPagewood
Paul
PaulWestern Australia
  • 2 reviews

Excellent quality

published

Very impressed with the quality of the printing and value for money. It would be great if there was a little bit more flexibility in how you can arrange the photos within each page of the album, but the quality of the product more than makes up for the restricted layouts.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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JannyDee
JannyDee
  • 4 reviews
  • 2 likes

Great printing of calendars and stickers

published

Very happy with the production of calendars using my photos - great quality - clear, nice colours and reproduction. Stickers for children also terrific - a wide variety of designs available on the website.

Timeliness
5/5
Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationHighpoint
Dee77
Dee77
  • 3 reviews

Beware, the new software is poor quality compared to the previous one.

published

I have previously ordered many Photo books from Big W with great success, however the new software has less options for background colours and embellishment, and is not user friendly. I am currently frozen out as I try to add more photos and the screen freezes and I cannot go back to the project. Total waste of my time. The last book I printed had text cut off the top of many pages, yet no warnings displayed when I was creating. They lure us with half price specials, but can't deliver the quality. Never again!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sonia
Sonia
  • 6 reviews
  • 2 likes

Absolutely fantastic

published

Absolutely fantastic... The young gentleman who helped me with my canvas prints was exceptional... I honestly couldn't have done it without him... Thank you ever so much PAUL you are truly a gem

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBig W. Elezabeth shopping centre s.a.
Laurie
Laurie
  • 2 reviews

PC ordering is quick & simple

published

Love ordering through my PC. Easy, simple & quick. Love being able to choose which store to pick up my photos from. Saves a lot of time and their deals are great

Incentivised Review No
Return Claim MadeNo
Lynda
LyndaSydney, NSW

Online photo orders

published

I’ve been ordering photos in store from BIGW for years. During Covid I decided to try ordering online. The website was easy to use quick and the photos were great quality.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline click and collect Wagga Wagga NSW
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Marion Sims
Marion SimsSydney, NSW

PHOTO BOOK

published

From the time I purchased the photo books I was very happy. I had 3months to complete my books from the time I purchased them. I received an email about a week or so after I had put them in to be done and was very happy with the quality.

Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOn line Campbelltown BW
SARAH G.
SARAH G.
  • 2 reviews

Very fast and I got a book that was on sale, so happy my kids have a photo book for $8

published

Great book . Size is good . The glossy finish is excellent . The photo app takes a bit to get used to , but now I've done a few books it's pretty simple . I'm printing books straight from my iPhone

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBendigo

Perfect

published

app was easy and informative , turn around time excellent , quality was high quality and service was excellent.
very self explanatory , saves so much time and effort.
i got on app and les than 2 hours later i had my photos

Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store Locationshepparton vic
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Great photo books

published

Love love love the photo books that I ordered. They were simple to create and the quality is excellent. I now have beautiful coffee table books. I’ll be ordering more!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline

UNHAPPY

published

I Have been trying to order for half hour. Not giving right info to allow order. Can't get a password to sign in. Not easy although have done ordering before.

Job Satisfaction
1/5
Timeliness
1/5
Incentivised Review No
Return Claim MadeNo
Vicki
Vicki Metropolitan Adelaide, SA
  • 2 reviews

too easy

published

Using the app on my phone to select from my photo library and then wait for an email to confirm pickup from the store, now that's my kind of shopping.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
3/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSeaford, Adelaide
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Questions & Answers

Joy
Joyasked

how to do edit phots that have had heads cut off with auto-fill for a calendar

1 answer
Paul
Paul

You should be able to click in the middle of the photo and move it to suit your requirements.

Amber
Amberasked

How do I insert a photo into an individual date on big w photo calendars. Thanks

No answers
Caroline B.
Caroline B.asked

Why does it say I have an empty photo holder on one page and how do I fix it?

No answers
See all Big W Photos questions

Get an answer from our members and Big W representatives

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