2Big W Photos

Big W Photos

2Big W Photos
4.1

893 reviews

PositivevsNegative
78% · 699160 · 18%
Brand Manager for Big W? Claim your listing.

Reviews

893 reviews
Adelle
AdelleSouth East Queensland, QLD2 posts
 

Very easy to order photos online

My mother in law requested I print some photos for her. The whole process was very easy, and the best part, they were ready the same day. I would be happy to order more online to pick up in store. Show details
SueHair
SueHair
 

Photo Books looks great

The Photo Books are great from BigW. Easy to do the photo book and I tell all my friends. When the books are ready I pick them up at the store...very happy Show details
Mandy
MandyCentral Highlands and Goldfields, VIC
 

Easy ordering

One of the easiest photo ordering systems I’ve used. Great quality prints. I also like that I can store copies of photos on my account. Along with Super fast processing time. Show details
Erik D
Erik DGreater Melbourne (Metropolitan), VIC5 posts
 

Terrible print, impossible to get response

Printed photo that I had enlarged before. Earlier prints had beautiful light. BigW print was just brown and grey.
That's not the main problem though. THe problem is that there is absolutely no response to complaints. In store they refer you to the website. Online you get no response. Show details
Product Quality
Customer Service
Bella
Bella6 posts
 

Don’t bother

Ordered same day photos and went to pick them up the next day and they didn’t have them. Hopeless service that obviously can’t fulfil what they state on their app.
Maria
MariaSydney, NSW
 

I love the photo phone case i ordered

I couldnt give a higher rating because I eagerly waited for my phone case and when i had to pick it up it was the wrong size so i had to email them and wait another week or so for my product. I do love it though
WarrenH
WarrenHSouth East Queensland, QLD12 posts
  Verified

Great value and good quality

We use big W for our calendar each year.
The software is a bit unintuitive however apart from that the price and delivered calendar has always been good and on-time. I am a photographer and the quality of the printing is what I hope for considering the price. Show details
Brenda
BrendaSydney, NSW3 posts
  Fair Incentive

Love these calendars

Do personalised calendars every year for myself and elderly mum. Having photo on each family birthday for mum is perfect to see at a glance for poor sight . Looks great Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Bob
BobSouth East Queensland, QLD9 posts
 

Excellent Service and Product

Have ordered from Big W a number of times for various photo products and every time I have been very happy with both the service and the end product. The prices are very reasonable and there are often specials making the price even cheaper. Show details
max
max
 

Big W website is archaeic

I think based on FUJI software but the size of Big W should have them deliver a less cumbersome website that has an awful workflow with ugly ability to actually see what will appear on each photo album page. Simple abilityto place Photos on a page and re-ORDER what Albums you want with slight adjustments should be made with a more streamlined layout.
Get Big W staff to use it and see what I mean Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Sharon P
Sharon PMurray Region, NSW3 posts
 

Perfect memories!

Love how easy it is to upload photos to create a canvas. These always come in record time and wonderfully and safely packaged. Have used many times and have ordered for friends and family. Show details
Sylvia L.
Sylvia L.Victoria2 posts
 

Photo card

Great service and happy with photo card. Would certainly use again for a birthday card. Struggled at first to get the hang of the app but all good in the end. Show details
Jboy
Jboy
 

4 x Canvas Prints

Ordered 4 70x50 canvas prints for the theatre room. Took just under 2 weeks to receive and was blown away with how good they turned out. I was expecting maybe a little blurring or low res on such a big print but was extremely happy with the quality. If you are patient you can also wait for a great deal to come along and save $'s. Very pleased with every part of the purchase. Show details
Lisa I.
Lisa I.2 posts
 

Great work Big W

It was fast quick and affordable also very easy to do. The photos turned out great. I would recommend everyone to give Big W a try . You want regret it. Show details
Narelle
NarelleSouth East Queensland, QLD
 

Love my photo books

Quality product and great service always.
Love my photo books and prints. So easy to do online and delivery is always quick. Many thanks to the whole team at Big W. Show details
Lin2022
Lin2022Sydney Surrounds, NSW
 

Quick and easy printing in store!

Easy to load and crop pics in store. Pics can be a bit darker than on your device. Printed within 20 minutes! Great customer service from the Big W team. Show details
Product Quality
Photo Printing Services

Find out how Big W Photos compares to other Photo Printing Services

Know better, choose better.

Compare all
Michelle
MichelleSydney, NSW
 

Great photo books!

The photo book app is very easy to use and the final results are fantastic. The prices are very reasonable and the quality is great! I've been using Big W photos for many years now and have never been disappointed. Show details
Julie A
Julie A2 posts
 

Very Good

I was impressed with the quality of prints for the price they charge. I was also helped with the staff if needed and found using phone app. very easy to use for ordering photos so I can pick up when ready which they contacted me to let me know. Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Christie
Christie
  Verified

Terrible, waste of money

I got one of the magic wow mugs made for a present, and there’s nothing magic about it. You can see the picture without having to put hot water in it. I am so disappointed with my purchase. Show details
scootergirl
scootergirlSouth East Queensland, QLD100 posts
 

Cheap and perfect

Wanted to give my daughter something different for Xmas..so got her a print and calendar they both turned out perfect..Colours are great and they were finished in perfect timing.loved them Show details ·  1
Maggie
MaggieGreater Melbourne (Inner), VIC
 

Excellent service from bigw

My photo book was lost in the mail. It was a Christmas present so l contacted bigw photos and they reprinted my book and made sure it arrived on time for Christmas ..actually received it Christmas Eve. The service was excellent and the customer service lady was very sympathetic and helpful..great service bigw.
Product Quality
Rates and Fees
Job Satisfaction
Customer Service
Sebrina
Sebrina2 posts
 

orders photo mugs for gifts

Omg the staff there specially the guys were extremely helpful and patient not too much with the one lady But the guys were so helpful and so patient and just helped me so much and a friend of mine too with her order i wish all stores had staff like you have in Big W Karingle I have being coming to big w for more than 20 years and never have i being disappointed keep up the good customer service guys and gals
thanks for all your help and smile Show details
Stewart
StewartMetropolitan Adelaide, SA
 

Big W calendar

I used the Big w web site to produce a family calendar. The website is a bit difficult to negotiate and takes a bit of getting used to, however the final result was good and value for money. Production and delivery to a local store was prompt and ahead of schedule. Show details
Product Quality
Job Satisfaction
Timeliness
Customer Service
Isobel Hennessy
Isobel Hennessy
 

My children and friends love the calendars

I make individual calendars every year and find the sight easy to use and the finished product is of high quality. Cost is good especially when on special price and time slowed to make is fine. Show details
Product Quality
Rates and Fees
Job Satisfaction
Customer Service
Yvonne L.
Yvonne L.South East Queensland, QLD42 posts
  Verified

Missing posters! Duplicates and missing images

Went in twice, they didn't know what I had ordered or where they were.No computer system for pics.Found 3X same pic instead of 2 missing images.
AVOID AT ALL COSTS!! Show details
Product Quality
Krystal H.
Krystal H.Sydney, NSW2 posts
 
Product Quality
Job Satisfaction
Timeliness
Customer Service
Photo Printing Services

Find out how Big W Photos compares to other Photo Printing Services

Know better, choose better.

Compare all
Angnat
AngnatBeechford7 posts
 

Brought for present

Just love the engraved glass wear..perfect for present’s.
Heaps of different styles and done so well. Price is fantastic and posted quickly.
The steam less wine glass is one of my favourites.
I’m a return buyer and I will be buying more. Show details
Louise
LouiseSouth-Eastern Region, NSW9 posts
 

Was perfect. Had it made for a gift and thet loved it

Had a few prints done for xmas presents, everyone loved them and got many compliments. Recommend to anyone. Will be creating more in the near future.
So many sizes available. Great work Show details
Sally D
Sally DMetropolitan Adelaide, SA2 posts
 

Photos in a flash!

I have been using Big W for photos, photo frames and other photographic giftware for many years. It is always easy to use and if I do have a question, because the technology does change, I always receive prompt and friendly help. The lass who works there has been employed for many years and is always friendly and efficient. The quality is always very good and I receive photos very promptly. It is because of this I would go nowhere else. I did try another chain store for a canvas print and was disappointed with the quality, so never again. Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
roonwhit W.
roonwhit W.
 

Great calendars

Really liked the functionality of the BigW website for creating calendars. Easy to use and much more flexible than some competing suppliers. I am looking forward to using it for some of the other print products Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Tango Juliette
Tango JulietteNorth Western Region, NSW2 posts
 

Great products. Website a bit difficult

I found it easy to get the photos onto the project- but difficulty at the last step when I wanted to “print”. I never knew it had saved. Frustrating me countless times, while I tried again and again to make my project. At the end, I found it had automatic saved my project ( about 6 times). I know it was probably me, although I think I’m reasonably tech savy, if I have problems, I’m guessing I’m not the only one.
Products turned up in time, and were really nicely prepared. I have made many photo products. The outcome always very good. Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Deenika
DeenikaGreater Melbourne (Outer), VIC
 

Love my Canvas Photos!!

Always great quality pictures/ canvas, really quick turn around and quite regularly often really great specials that you can’t pass up! The online process is convenient and user friendly. Thanks Big W!! Show details
Katarina Z.
Katarina Z.South East Queensland, QLD2 posts
 

Christmas gift

Absolutely love how the photo turned out enlarged for our in-laws. Thank-you Big W you did not disappoint us.. it looks great up on the wall. Couldn’t be more happier..
Ian
IanSydney, NSW
 

Very comfortable access and results

We have found the results of the photo printing to be faultless -- the staff are always ready to assist if we have any questions in regards to the screen layout and format -- Show details
Product Quality
Rates and Fees
Job Satisfaction
Timeliness
Customer Service
Helen
Helen
 

I love my annual family calendars!

For 10 years I have used BigW Photos to make a calendar using annual photos of our ever growing family. Great value and quality. The kids especially love to look out for their special photos on their birthday!! Show details
Patricia M.
Patricia M.South East Queensland, QLD
 

I love my new keyring!

I ordered a square keyring, with a photo of Phoenix, my beautiful elderly cat. It is double sided, so I can see more of his cheeky lovable face. Great price and quality. Show details
  • Thumbnail
Photo Printing Services

Find out how Big W Photos compares to other Photo Printing Services

Know better, choose better.

Compare all
Kat
KatSydney, NSW4 posts
  Verified

Big w photos sucks

It’s 21 December
This morning I ordered 4 key rings and 5 photos printed..
Ordered, paid, went through etc
$16.40 deducted from my bank account from Big W Photos.
No confirmation email. No order history.
Called Big W, there’s no record of my order.
So they say I need to fill an automated form to say what happened as the site is external to big w and they don’t have a phone number!
Absolute shambles. So angry. Don’t want to order more now in case they take more money and don’t send the order Show details
Customer Service
helzbelz
helzbelzSydney Surrounds, NSW2 posts
 

Now - not so Prompt service

Update- be aware that they have taken in store printing out of some stores - not happy as I got caught out and have to wait just over 2 weeks even for click and collect and the quality of the printing is poor.
Prompt service easy to upload on the app with click and collect.0
Very rich in colours
Why do they insist on at least 30 words when just a few words can describe how good the prints are - mind boggles Show details
Christie
ChristieGreater Melbourne (Outer), VIC
 

Fantastic quality

Professional calendars and canvas prints perfectly of treasured family photos exquisitely produced at decent price
Make any home feel more fun
Happy birthday or Xmas gifts that they can enjoy all year round. Show details
Holly
Holly
 

Photo books

Could not fault the quality on both photo books and kids story books! I was so happy with the photo book I had made! Would Highly recommend, great prices to
Page 2 of 10

Extra Information

Brand Manager for Big W? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.