Reviewer Photos & Videos
My first time ordering regular prints online, ordered the same day printing at 1pm and received a mail after 2 hours and ready to be picked up. I was expecting that I won't received it that day or have to wait while in the store, but yeah got it quick.
I use big w photos often. The apps and kiosk don't always work.... but staff and end product are outstanding. If you want a review however you should not dictate how many words I get to say
Just as I ordered it and received in a good time as I'm in a regional city and online ordering is the best way. Good quality. Highly recommend big w photo service.
Online photo app is fantastic.
After spending many years going to a Big W store to print my photos I discovered the Big W photo app. It’s fantastic - so easy to use and I get to choose photos at my own leisure and then pick them up when they are ready. You always get notification when they are ready to collect. I really have nothing negative to say. Well done Big W.
Photo developing online at BigW gives you the time to play with your photos before submitting and the development is quick and efficient with great quality. Very easy to use.
Great if you want to collect from a store (free). Specials are great value and easy enough to use but postage was more than $40 - about 40% more than my total order and that was standard delivery. In excess of $1200 for express. You can't see delivery fee before you order, different to Big W usual order rates, and can't use Everyday Rewards. Of course it takes a bit of work to compile an order so you are going to pay the postage rather than repeat the whole process on another app. Will be wiser next time.
The book was fantastic. It was a Family Photo Book of a Special Birthday Celebration. Quality was awesome, this was only the second time I had used this service. I was a little daunted at first but when I new what to do. i would recommend this service to others.
Love ordering photo books so easy and well made.
When these books go on special the price is amazing for what you get I make something every year either a book or calendar and im never disappointed. So easy to make and design is easy to use only wish i could type words and put decorations around the page to make it more personal.
Photo Book options of backgrounds etc. unsuitable
I have ordered possibly 40 photo book with BIg W in the past, and I was always more than happy with the result and recommended their service to others. Imagine my horror last year when a new software programme was introduced and the background options or page patterns had been replaced by what is not suitable on which to place photos. The patterns are bold and unsuitable for a Photo Book, and I found the new site no longer user friendly. I phoned Big W Help Desk to voice my opinion, and as I was hoping to create 100 page Book for an overseas re...lative, and I was told to use the old website which was still accessible. I did and I was very happy with the result. During my phone call I was advised that Big W acknowledged the teething problems and complaints they were receiving and it was to be rectified in early 2021. Today early June I thought I would create another Photo Book and was amazed to see nothing had changed! Obviously I will now be seeking an alternative company who listens to feedback and acts upon it! Sandy
Very good products.
Photos great and I will be doing more but I seemed to get a quite a few doubles. I didn’t order doubles but, still great product.service excellent.I just put in another order, no complaints, price great. Thanks
This makes printing photos so much easier. Simple to use, but make sure you follow the order right to the end to submit. Take awhile to upload big orders, so need to keep checking to finalise at the end.
I purchased the beer mug with engraving on for our son. He was visiting from QLD for his birthday, it arrived in time and I love it! Even better they had a half price sale on.
So easy to order amazing personalised gifts
Great, easy-to-use online project options where you can use your own photos to create funny, loving and warm gifts for others. The gifts are good quality too! They make it really easy to collect - either deliver direct to you or collect from your local Big W store
Big W photos - excellent
Order your photos online and pick up next day at Big W or posted out to you. Very convenient. You can also do your photo books. Very inexpensive and convenient
A great gift idea!!
I have often used Big W Photos for cost effective gift ideas. I have never had a wrong order nor a late one. So many fun things to choose from and easy to navigate. I have the gift sent directly to the recipient so I don’t even need to leave the house!! Highly recommend!!
Great buy!! Good quality at a very good price. Service is not super quick but that's ok as free pick up from store is an option and I'm happy with that.
Good products and love the specials
I have used Big W Photos for many years now. The only fault is the newer site isn't as good as the old one, but the amount of products available has increased a lot. I mainly do photo gifts and love the personal touch to gifts I get.
Quick, easy, and great products
So easy to order online or using the app, great product selections available with customises available for personalised gifts and quick delivery, or free in store pick up is fantastic
I am very disappointed with the new website. It is very difficult to navigate with very limited features. I loved the old website. Will be exploring other companies for my next book.
Very professional job
Created a book to introduce my dog to children involved with a reading program. It was a great hit, the children loved it. The only thing I would like to see would have been some embellishments such as a speech bubble etc. Otherwise very happy
Marvelous & quality printing to last for ever.
Very neat work always and on time. Good quality canvas too. I have been ordering from early 2000! The last 10+ orders were created on my smartphone! . I've recommended your services to my family and friends! Keep on doing the good work and don't forget the HALF price offers. Thanks BIG W PHOTOS!
Very well made and prompt service
Would like to see a few boarders and embellishments to put on the pages. Over all very happy with the finished product. Delivery was also prompt. Would diffidently use Big W again.
Very disappointed with the new site, I have completed many photo books over the past few years and they have been great. I’m So angry and disappointed that I am unable to reorder previous projects and the lack of features in the new site, no frames, borders or embellishments. Will have to look elsewhere.
Fabulous as always
As always the quality of the photos at Big W was outstanding.
Such great value for my money with excellent service in the Katoomba store.
No matter what photo product I choose the quality befits my precious memories.
I ordered a canvas print of 5 different photos for my son's 30th birthday. I am so happy with the result. These prints are such a great way to showcase your special memories.
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