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Big W Photos

Big W Photos

4.2 from 856 reviews · View Statistics
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Reviews

  • Rates and Fees
    4.8 (67)
  • Job Satisfaction
    4.8 (68)
  • Timeliness
    4.8 (79)
  • Product Quality
    4.7 (285)
  • Return Claim MadeYes · No (321)
  • Customer Service
    4.7 (261)
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Reviewer Photos & Videos

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Jessica C.
Jessica C.Greater Melbourne (Outer), VIC
  • 3 reviews

Great product and price

published

Affordable priced items, good quality products and fast turn around time. Happy with experience and service received. Easy to use website and follow prompts. Will use again for sure. Convenient location for collection

Timeliness
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSunbury
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Adelle
AdelleSouth East Queensland, QLD
  • 2 reviews

Very easy to order photos online

published

My mother in law requested I print some photos for her. The whole process was very easy, and the best part, they were ready the same day. I would be happy to order more online to pick up in store.

Rates and Fees
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOrdered on BIG W photos (online) and picked up at Nambour QLD
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Photo Books looks great

published

The Photo Books are great from BigW. Easy to do the photo book and I tell all my friends. When the books are ready I pick them up at the store...very happy

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPort Macquarie 2444
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Mandy
MandyCentral Highlands and Goldfields, VIC

Easy ordering

published

One of the easiest photo ordering systems I’ve used. Great quality prints. I also like that I can store copies of photos on my account. Along with Super fast processing time.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBallarat Victoria
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WarrenH
WarrenHSouth East Queensland, QLD
  • 5 reviews
  • 3 likes
  • Verified

Great value and good quality.

published

We use big W for our calendar each year.
The software is a bit unintuitive however apart from that the price and delivered calendar has always been good and on-time. I am a photographer and the quality of the printing is what I hope for considering the price.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRedbank Plaza
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Bob
BobSouth East Queensland, QLD
  • 7 reviews
  • 2 likes

Excellent Service and Product

published

Have ordered from Big W a number of times for various photo products and every time I have been very happy with both the service and the end product. The prices are very reasonable and there are often specials making the price even cheaper.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationHervey Bay
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Sharon P
Sharon PMurray Region, NSW
  • 2 reviews
  • 1 like

Perfect memories!

published

Love how easy it is to upload photos to create a canvas. These always come in record time and wonderfully and safely packaged. Have used many times and have ordered for friends and family.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
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Sylvia L.
Sylvia L.Victoria

Photo card

published

Great service and happy with photo card. Would certainly use again for a birthday card. Struggled at first to get the hang of the app but all good in the end.

Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationWaverley Gardens
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4 x Canvas Prints

published

Ordered 4 70x50 canvas prints for the theatre room. Took just under 2 weeks to receive and was blown away with how good they turned out. I was expecting maybe a little blurring or low res on such a big print but was extremely happy with the quality. If you are patient you can also wait for a great deal to come along and save $'s. Very pleased with every part of the purchase.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline, but local pickup
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Great work Big W

published

It was fast quick and affordable also very easy to do. The photos turned out great. I would recommend everyone to give Big W a try . You want regret it.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSingleton
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Narelle
NarelleSouth East Queensland, QLD

Love my photo books

published

Quality product and great service always.
Love my photo books and prints. So easy to do online and delivery is always quick. Many thanks to the whole team at Big W.

Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationStrathpine QLD
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Lin2022
Lin2022Sydney Surrounds, NSW

Quick and easy printing in store!

published

Easy to load and crop pics in store. Pics can be a bit darker than on your device. Printed within 20 minutes! Great customer service from the Big W team.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBug W Rouse Hill
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Michelle
MichelleSydney, NSW

Great photo books!

published

The photo book app is very easy to use and the final results are fantastic. The prices are very reasonable and the quality is great! I've been using Big W photos for many years now and have never been disappointed.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationNarellan NSW
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scootergirl
scootergirlSouth East Queensland, QLD
  • 60 reviews
  • 24 likes

Cheap and perfect

published

Wanted to give my daughter something different for Xmas..so got her a print and calendar they both turned out perfect..Colours are great and they were finished in perfect timing.loved them

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMorayfield
Big W
Brand Manager B.Big WSend a private message
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 Sebrina
Sebrina
  • 2 reviews
  • 1 like

orders photo mugs for gifts

published

Omg the staff there specially the guys were extremely helpful and patient not too much with the one lady But the guys were so helpful and so patient and just helped me so much and a friend of mine too with her order i wish all stores had staff like you have in Big W Karingle I have being coming to big w for more than 20 years and never have i being disappointed keep up the good customer service guys and gals
thanks for all your help and smile

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationVictoria Karingle big w
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Questions & Answers

Shirley M.
Shirley M.asked

I have bought a buy now & create later photo book, but cant find where to start it.

No answers
mtraveller m.
mtraveller m.asked

bring a photo to foreground?

No answers
RuthF
RuthFasked

When doing a large photo book how do you know if you exceed their file size limit when it keeps letting you save the project. Why isn't there a warning that you have nearly exceeded the file size? Also why can't you delete photos on the left hand side once you've used them in your project?
Ruth

No answers
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