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Big W Photos

Big W Photos

4.2 from 834 reviews · View Statistics
See the Best Photo Printing Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Big W

Reviews

  • Rates and Fees
    4.8 (65)
  • Job Satisfaction
    4.7 (63)
  • Timeliness
    4.7 (74)
  • Product Quality
    4.5 (314)
  • Return Claim MadeYes (9) · No (333)
  • Customer Service
    4.5 (289)
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 Sebrina
Sebrina
  • 2 reviews
  • 1 like

orders photo mugs for gifts

published

Omg the staff there specially the guys were extremely helpful and patient not too much with the one lady But the guys were so helpful and so patient and just helped me so much and a friend of mine too with her order i wish all stores had staff like you have in Big W Karingle I have being coming to big w for more than 20 years and never have i being disappointed keep up the good customer service guys and gals
thanks for all your help and smile

Rates and Fees
5/5
Job Satisfaction
5/5
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Stewart
StewartMetropolitan Adelaide, SA

Big W calendar

published

I used the Big w web site to produce a family calendar. The website is a bit difficult to negotiate and takes a bit of getting used to, however the final result was good and value for money. Production and delivery to a local store was prompt and ahead of schedule.

Job Satisfaction
4/5
Timeliness
5/5
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Yvonne L.
Yvonne L.South East Queensland, QLD
  • 10 reviews
  • 5 likes
  • Verified

Missing posters!

published

Went in twice, they didnt know what I had ordered or where they were. They don't have computer system tracking and rely on you to tell them what you ordered

Rates and Fees
5/5
Job Satisfaction
1/5
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Angnat
AngnatBeechford
  • 5 reviews
  • 2 likes

Brought for present

published

Just love the engraved glass wear..perfect for present’s.
Heaps of different styles and done so well. Price is fantastic and posted quickly.
The steam less wine glass is one of my favourites.
I’m a return buyer and I will be buying more.

Rates and Fees
5/5
Job Satisfaction
5/5
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Louise
LouiseSouth-Eastern Region, NSW
  • 7 reviews
  • 1 like

Was perfect. Had it made for a gift and thet loved it.

published

Had a few prints done for xmas presents, everyone loved them and got many compliments. Recommend to anyone. Will be creating more in the near future.
So many sizes available. Great work

Rates and Fees
5/5
Job Satisfaction
5/5
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Deenika
DeenikaGreater Melbourne (Outer), VIC

Love my Canvas Photos!!

published

Always great quality pictures/ canvas, really quick turn around and quite regularly often really great specials that you can’t pass up! The online process is convenient and user friendly. Thanks Big W!!

Rates and Fees
5/5
Job Satisfaction
5/5
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Katarina Z.
Katarina Z.South East Queensland, QLD

Christmas gift

published

Absolutely love how the photo turned out enlarged for our in-laws. Thank-you Big W you did not disappoint us.. it looks great up on the wall. Couldn’t be more happier..

Incentivised Review No
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Ian
IanSydney, NSW

Very comfortable access and results

published

We have found the results of the photo printing to be faultless -- the staff are always ready to assist if we have any questions in regards to the screen layout and format --

Rates and Fees
4/5
Job Satisfaction
5/5
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Patricia M.
Patricia M.South East Queensland, QLD

I love my new keyring!

published

I ordered a square keyring, with a photo of Phoenix, my beautiful elderly cat. It is double sided, so I can see more of his cheeky lovable face. Great price and quality.

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Job Satisfaction
5/5
Timeliness
5/5
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Kat
KatSydney, NSW
  • 2 reviews
  • 4 likes
  • Verified

Big w photos sucks

published

It’s 21 December
This morning I ordered 4 key rings and 5 photos printed..
Ordered, paid, went through etc
$16.40 deducted from my bank account from Big W Photos.
No confirmation email. No order history.
Called Big W, there’s no record of my order.
So they say I need to fill an automated form to say what happened as the site is external to big w and they don’t have a phone number!
Absolute shambles. So angry. Don’t want to order more now in case they take more money and don’t send the order

Customer Service
2/5
Incentivised Review No
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helzbelz
helzbelzSydney Surrounds, NSW
  • 2 reviews

Prompt service

published

Prompt service easy to upload on the app with click and collect.0
Very rich in colours
Why do they insist on at least 30 words when just a few words can describe how good the prints are - mind boggles

Rates and Fees
5/5
Job Satisfaction
5/5
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Christie
ChristieGreater Melbourne (Outer), VIC

Fantastic quality

published

Professional calendars and canvas prints perfectly of treasured family photos exquisitely produced at decent price
Make any home feel more fun
Happy birthday or Xmas gifts that they can enjoy all year round.

Rates and Fees
5/5
Job Satisfaction
5/5
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Photo books

published

Could not fault the quality on both photo books and kids story books! I was so happy with the photo book I had made! Would Highly recommend, great prices to

Incentivised Review No
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Lorraine S
Lorraine S
  • 3 reviews

Perfect Xmas gift.

published

Photo book was better than I expected and came very quickly! So happy with my purchase I bought another one. Great way to hold onto memories. Very pleased with the results.

Rates and Fees
5/5
Job Satisfaction
5/5
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Good and not so good

published

Basically a good product that I've used for years. The quality of paper and the binding is great for the price. If you're like me you'll wait for the special prices. Very sad that my local Big W is no longer available for book pick up. Yes I'm sure they are closing down stores so I might switch to post at some stage. My main criticism is that during the placement of photos online, they no longer have temporary guides on the page like they used to. It makes really hard to achieve accurate design

Incentivised Review No
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Questions & Answers

Deb
Debasked

How do I change the order of my pages on the new site?

1 answer
Krystal H.
Krystal H.

I don’t think you can. If it’s possible, I’d like to know too! It was a pain

Elizabeth W.
Elizabeth W.asked

How do I save my calendar when the save button is constantly spinning and in a shadow not allowing me to complete my project?

No answers
Carolyn
Carolynasked

How do I remove unwanted text event from a calendar grid when it does not appear on the current events?

No answers
See all Big W Photos questions

Get an answer from our members and Big W representatives

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