Big W Photos

Printed photo that I had enlarged before. Earlier prints had beautiful light. BigW print was just brown and grey.
That's not the main problem though. THe problem is that there is absolutely no response to complaints. In store they refer you to the website. Online you get no response.

I have been using BIG W for many years, their quality and quick service is always 100%.
I recommend them to anyone wanting great photos. They recently had a 50% discount which was even better!

Highly recommend if you are after wedding favours or if you are just after a customised wine glass for your home. Big size perfect for a red or white wine!

When these books go on special the price is amazing for what you get I make something every year either a book or calendar and im never disappointed. So easy to make and design is easy to use only wish i could type words and put decorations around the page to make it more personal.

I ordered this bamboo cutting board with my own wording .
Firstly the quality of the engraving (referred to as burning) was very poor , the laser burning was of an inferior quality , so by the fourth line it was very faint.
Secondly there was an incorrect word printed .
The bamboo board itself is $2 product ( reject shop sell the same plain board) and big w are flogging it with engraving for $50.
I only paid $25. Special promo
When I requested a refund they refused.
Most disappointed and disgusted that big w don’t stand by their product and ce...

I designed premium cushion prints for mothers day, received all on time and quality was excellent for 2 out of the 3 cushions. When I asked for a reprint of the 3rd cushion due to poor printing, customer service were very accomodating and reprinted with no issues. It turned out perfect.

Being a photographer I understand that Big W/Kmart printing isn't going to be at industry standard, which I am okay with. 9 times out of 10 I prefer to print with Kmart. I didn't this time because the kiosks were closed due to coronavirus. After printing my photos at Big W instead, they were really bad quality and were all extremely saturated and some verged on being B&W. I figured maybe their printer ran out of colour. I approached the guy at the desk very apologetically saying "im really sorry to be this person" Also showing him on my phone ...

Perfect, i can’t see any mistake. The sticker more than I expected. Good value. Good for personal and business. Definitely will order some more and the rest. Love it x

Received my large order, all photos were very poor quality. Grainy, heads cut off etc. I've emailed all week I've rang and been on hold for 20 minutes. No one responds. I went in store and they can't help. Very poor service and very disappointed with my photos.

Ordered a calendar for family for Christmas within time frame received with incomplete calendar called and said it would be reprinted and still a month later awaiting family’s Christmas present to be reprinted called up local store numourous times to be told they will call when it’s ready.

The original photo luggage tag was disappointing The hole was punched on the wrong side thro the child’S face BUT I’m so pleased to report it was redone PERFECTLY! Thanks