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Big W Photos

Big W Photos

4.2 from 856 reviews · View Statistics
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Reviews

2.9
12 reviews
  • Rates and Fees
    4.7 (3)
  • Job Satisfaction
    5.0 (3)
  • Timeliness
    5.0 (3)
  • Product Quality
    4.6 (7)
  • Return Claim MadeYes (7) · No
  • Customer Service
    4.4 (7)
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Reviewer Photos & Videos

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chris
chrisSydney, NSW

High Quality Photos!

published

I have been using BIG W for many years, their quality and quick service is always 100%.
I recommend them to anyone wanting great photos. They recently had a 50% discount which was even better!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationLiverpool
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LTT
LTTGreater Melbourne (Inner), VIC

Fantastic customised wine glasses

published

Highly recommend if you are after wedding favours or if you are just after a customised wine glass for your home. Big size perfect for a red or white wine!

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Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBig W Highpoint
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Amy D.
Amy D.North Queensland, QLD

Love ordering photo books so easy and well made.

published

When these books go on special the price is amazing for what you get I make something every year either a book or calendar and im never disappointed. So easy to make and design is easy to use only wish i could type words and put decorations around the page to make it more personal.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBig W The willows Kiwan
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Mary
Mary
  • 2 reviews

Excellent quality and online customer service

published

I designed premium cushion prints for mothers day, received all on time and quality was excellent for 2 out of the 3 cushions. When I asked for a reprint of the 3rd cushion due to poor printing, customer service were very accomodating and reprinted with no issues. It turned out perfect.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store Locationonline
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Indah Thomas
Indah ThomasGreater Melbourne (Outer), VIC
  • 2 reviews

D’Best

published

Perfect, i can’t see any mistake. The sticker more than I expected. Good value. Good for personal and business. Definitely will order some more and the rest. Love it x

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Product Quality
5/5
Customer Service
4/5
Return Claim MadeYes
Store LocationAltona Meadow, Melbourne
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The reviewer stated that an incentive was offered for this review

Nan Johnson
Nan JohnsonMetropolitan Adelaide, SA

Photo luggage tag.

published

The original photo luggage tag was disappointing The hole was punched on the wrong side thro the child’S face BUT I’m so pleased to report it was redone PERFECTLY! Thanks

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationArndale Kilkenny
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Cols
ColsSouthern and Hills, SA

Not helpful service

published

Waited eternity for service which was not helpful and then another assistant tells me something different after I already had lost 160 photos, proceeded with another way and lost 260 photos Not Happy

Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeYes
Store LocationVictor Harbor South Australia
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Questions & Answers

Shirley M.
Shirley M.asked

I have bought a buy now & create later photo book, but cant find where to start it.

No answers
mtraveller m.
mtraveller m.asked

bring a photo to foreground?

No answers
RuthF
RuthFasked

When doing a large photo book how do you know if you exceed their file size limit when it keeps letting you save the project. Why isn't there a warning that you have nearly exceeded the file size? Also why can't you delete photos on the left hand side once you've used them in your project?
Ruth

No answers
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