1 photo
Big W Photos

Big W Photos

4.2 from 861 reviews · View Statistics
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Reviews

2.9
12 reviews
  • Rates and Fees
    4.7 (3)
  • Job Satisfaction
    5.0 (3)
  • Timeliness
    5.0 (3)
  • Product Quality
    2.9 (10)
  • Return Claim MadeYes (10) · No
  • Customer Service
    2.8 (10)
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Erik D
Erik DGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 8 likes

Terrible print, impossible to get response

published

Printed photo that I had enlarged before. Earlier prints had beautiful light. BigW print was just brown and grey.
That's not the main problem though. THe problem is that there is absolutely no response to complaints. In store they refer you to the website. Online you get no response.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationOnline
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chris
chrisSydney, NSW

High Quality Photos!

published

I have been using BIG W for many years, their quality and quick service is always 100%.
I recommend them to anyone wanting great photos. They recently had a 50% discount which was even better!

  • Rates and Fees
  • Job Satisfaction
  • Timeliness
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationLiverpool
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LTT
LTTGreater Melbourne (Inner), VIC

Fantastic customised wine glasses

published

Highly recommend if you are after wedding favours or if you are just after a customised wine glass for your home. Big size perfect for a red or white wine!

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  • Rates and Fees
  • Job Satisfaction
  • Timeliness
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationBig W Highpoint
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Amy D.
Amy D.North Queensland, QLD

Love ordering photo books so easy and well made.

published

When these books go on special the price is amazing for what you get I make something every year either a book or calendar and im never disappointed. So easy to make and design is easy to use only wish i could type words and put decorations around the page to make it more personal.

  • Rates and Fees
  • Job Satisfaction
  • Timeliness
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationBig W The willows Kiwan
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Koula
KoulaGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 3 likes

Poor quality engraving (burning) on bamboo cutting board

published
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationDoncaster
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Sarah
Sarah
  • 2 reviews
  • 1 like

Poor quality and poor customer service when questioned.

published
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  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationGungahlin
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Indah Thomas
Indah ThomasGreater Melbourne (Outer), VIC
  • 2 reviews

D’Best

published

Perfect, i can’t see any mistake. The sticker more than I expected. Good value. Good for personal and business. Definitely will order some more and the rest. Love it x

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  • Product Quality
  • Customer Service
  • Return Claim MadeYes
  • Store LocationAltona Meadow, Melbourne
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The reviewer stated that an incentive was offered for this review

Tassy
Tassy
  • 2 reviews

Terrible quality

published

Received my large order, all photos were very poor quality. Grainy, heads cut off etc. I've emailed all week I've rang and been on hold for 20 minutes. No one responds. I went in store and they can't help. Very poor service and very disappointed with my photos.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationOnline
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Amanda W.
Amanda W.Central Queensland, QLD

Over a month and still awaiting family’s Christmas present

published

Ordered a calendar for family for Christmas within time frame received with incomplete calendar called and said it would be reprinted and still a month later awaiting family’s Christmas present to be reprinted called up local store numourous times to be told they will call when it’s ready.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationGladstone Qld
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Cols
ColsSouthern and Hills, SA

Not helpful service

published

Waited eternity for service which was not helpful and then another assistant tells me something different after I already had lost 160 photos, proceeded with another way and lost 260 photos Not Happy

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeYes
  • Store LocationVictor Harbor South Australia
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Questions & Answers

Judy G.
Judy G.asked

Can I print colour leaflets from a usb

No answers
Metal O.
Metal O.asked

Can I print photos off a usb

No answers
Eduardo H.
Eduardo H.asked

Passport photo printing

No answers
See all Big W Photos questions

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