1 photo
Big W Photos

Big W Photos

4.2 from 793 reviews · View Statistics
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Reviews

  • Rates and Fees
    4.3 (10)
  • Job Satisfaction
    4.4 (9)
  • Timeliness
    4.6 (12)
  • Product Quality
    4.4 (48)
  • Return Claim MadeYes (2) · No (44)
  • Customer Service
    4.2 (41)
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Thomas K.
Thomas K.Metropolitan Adelaide, SA

Good deal

published

The photo book is of good quality and came after a few days. The website unfortunately is not very user friendly especially for older customers. Would have liked easier text with photos.

Rates and Fees
4/5
Job Satisfaction
5/5
Glenda S
Glenda SPerth, WA

Fathers day mug and stubby holder

published

I was very happy with the ordering process and delivery time. The mug is fabulous and the stubby holder is perfect. I will definitely be using this service again. Thanks

Rates and Fees
5/5
Job Satisfaction
5/5
g4libby
g4libbyHobart, TAS
  • 3 reviews
  • 3 likes

Good quality photos

published

My photos mostly came out really well. A couple of them were cut off on the side even though the preview looked fine. Not too big a deal, but can't give 5 stars because of it.

Job Satisfaction
4/5
Timeliness
5/5
Dunkers
DunkersWide Bay-Burnett, QLD
  • 3 reviews

Good quality and timeliness.

published

Product was good, easy to purchase, app could be better in terms of being able to edit and know what the issues are with the ‘!’ Goods were delivered to the store roughly on time but no notification to say it was ready

Rates and Fees
4/5
Timeliness
4/5
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Great final product

published

Outcome is good. I have made many books when they were on special. The only problem I have is that it can be too small to see when adding some text.

Incentivised Review No

Photobook

published

Good value, for the price. Photobook was as I expected. The layout was easy to use, & navigation was easy. The quality was very good, given that my pics were old.

Job Satisfaction
4/5
Timeliness
5/5
Kristy
KristySouth East Queensland, QLD

Love Big W Photo Offers!

published

Ive purchased the 40 page Photo Book before. Looked great! Very well done. This time i got a 70th Birthday mug for my Dad. Love it! Hopefully he'll love it too.

Rates and Fees
4/5
Timeliness
4/5

Thanks big w, the quality is excellent

published

I loved the photobook I made online. It came out just how I wanted it. The photobook only took 7 working days for it to be ready. Thanks again Big W.

Rates and Fees
4/5
Job Satisfaction
4/5
LynJ
LynJHunter Region, NSW
  • 4 reviews

Great staff

published

I use big w photos often. The apps and kiosk don't always work.... but staff and end product are outstanding. If you want a review however you should not dictate how many words I get to say

Rates and Fees
5/5
Job Satisfaction
5/5
Photo Printing Services

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Maddison
MaddisonGoldcoast
  • 2 reviews

Very good products.

published

Photos great and I will be doing more but I seemed to get a quite a few doubles. I didn’t order doubles but, still great product.service excellent.I just put in another order, no complaints, price great. Thanks

Rates and Fees
5/5
Job Satisfaction
5/5
Lyndi W.
Lyndi W.Hunter Region, NSW

Easy as

published

This makes printing photos so much easier. Simple to use, but make sure you follow the order right to the end to submit. Take awhile to upload big orders, so need to keep checking to finalise at the end.

Incentivised Review No
Store LocationCessnock
Trudi B.
Trudi B.South East Queensland, QLD

Good products and love the specials

published

I have used Big W Photos for many years now. The only fault is the newer site isn't as good as the old one, but the amount of products available has increased a lot. I mainly do photo gifts and love the personal touch to gifts I get.

Rates and Fees
4/5
Job Satisfaction
4/5
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sherbybomb
sherbybombMetropolitan Adelaide, SA
  • 5 reviews
  • 3 likes

Quick, easy, and great products

published

So easy to order online or using the app, great product selections available with customises available for personalised gifts and quick delivery, or free in store pick up is fantastic

Rates and Fees
4/5
Job Satisfaction
4/5
Lyn
LynSouth East Queensland, QLD
  • 2 reviews

Very well made and prompt service

published

Would like to see a few boarders and embellishments to put on the pages. Over all very happy with the finished product. Delivery was also prompt. Would diffidently use Big W again.

Rates and Fees
4/5
Timeliness
5/5
Whitehouse
WhitehouseSydney, NSW
  • 4 reviews
  • 3 likes

Love photo books!

published

They can be a lot of work to make but the fruits of your labour are def in the finished products. The updated site is a little more effort than the last time I made photo books with Big W Photos and working on an iMac I found I needed Google Chrome to make it work properly.

Product Quality
4/5
Customer Service
4/5
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Questions & Answers

Barbara
Barbaraasked

Have made several photo books with Big W, they are no longer available to be viewed, but all the photos I have used in them are there. Also where do I now find the "border/frames" for the photos + embellishments to add?? Sad to say it is all very plain and not as easy to use as previously. I contacted Big W and they informed me that Fuji changed it all last December 2020.

No answers
Wendy Sorby
Wendy Sorbyasked

if photo prints available on line/for collection at menai store

1 answer
Anned
Anned

We can’t pick up in melbourne we are in lockdown so depends where your living
My photo books were delivered

Margot M.
Margot M.asked

Can I request 2500 online photos

2 answers
Anned
Anned

Individual pictures yes think so
I make up photo books with about 80 pictures but sure you can do anything
The app will help you

Margot M.
Margot M.

Thankyou SO much! Wishing you well!

See all Big W Photos questions

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