1st time used bump head broke.
6th time used hit a rock whilst using the brush cutter and it exploded and petrol tank flew off.
Really cheap, poorly made online product
Purchased for $379.00.
Disgrace after sales service
Disgrace after sales service, take no responsibility for any problems that you may have with the products, would not buy a another item from this “ company “ I would recommend you read all review before you approach this “ company”, what they call a bargain it became a headache for you
Ordered new lawnmower SKU:BBT-SP70, delivery was fast, box was all damaged and has been open and taped up again, when I open the box's the lawn mower looked like it was thrown in and oil leaked all over the engine it was poorly packed missing blades bolts and other stuff scratches and dents on it. Girls that work at bbta on the phone are great but management is anything. I received a lawnmower which was returned by another customer, first I was told I have the parts send out but I demanded what I order a new in open undamage lawn mower, clearly the fault was on dispatch as lawn mower was sent after a public holiday mustang been a big weekend for the warehouse staff but what pies me off they won't send the new one until there courier picks the one they sent me and that will total 2 week wait, pretty poor customer service by the management when it's there fault, let's see on the next one they sent out.
/Trimmer Caught Fire and Gas Leaks\
Once I didn't have a mower or trimmer for years my grass was almost the size of my fence i decided to get one i chose Bigger Boyz Toyz for a trimmer i had a two story house so there was alot of grass i turned it on and started cutting the grass it kept stopping because grass got stuck in the head i always had to take the head off to get the grass out i put it on full choke but the same thing happened to the head, I tried again then I heard cracking sounds from the engine, head and carborator it will get louder each time I finished my back yard i went to the front yard i finished half of it then I saw gas leaking and spilling. I put so much force to close the gas tank it was still spilling and leaking i don't know why I was still cutting the grass even when the gas was leaking and spilling. I put it on full choke after 4 minutes i heard an explosion from the head the head and engine started smoking it was a fire. I put the trimmer down the trimmer exploded in fire because the gas was leaking and spilling i got the hose and took the fire out, you really need to make better trimmers so i just got a McCulloch 25cc straight shaft so just make better trimmers.
I purchased this in 2012 and gave up on it as the Petrol leaked from somewhere whenever the unit was shifted above horizontal. I recently got it out and gave it another go. I changed the rubber grommet on the petrol tank and the leak wasn't as bad. I tried using the extension pole saw and it worked for minutes then all the screws rattled loose and the chain started slipping so and I had to remove the chain and re tighten the screws every 5 minutes. Really shoddy.
Happy Customer /Cultivator
I rang and spoke to office before ordering online, customer service was great and informative .Very fast delivery and we are out in the country , Once assembled it started first pull, manual on assembly procedures could be improved but we got there and it is a good piece of machinery.
Got the 4 stroke brush cutter, Very simple to put together but had a leak from the fuel tank and a new tank was sent as soon as I contacted them and it was an easy change. Easy to start and use, does a good job. I paid $259.00 with free delivery down from $750.00 I think. Good unit
Purchased a 6kW Diesel Generator which broke down 6 months old, took back, they had for 2 months, then I took it home and it ran for 20 minutes. I took it back and was told I needed to buy a new one as it was not under warranty. Because live on a farm with my 2 chickens and 1 pig they class me as Commercial Use. I work all day and only run the generator at night for lights and cooking. As a plumber if i fixed your toilet you would have me back 12 months later fixing for free (under warranty).
You'll regret getting this
Cheap, cheap and nasty. That's all you'll get here. I bought this and the chainsaw and both are absolute rubbish. Chainsaw just cost me $125 to repair due to a collapsed fuel line, failed spark plug, replaced air filter due to the fact it let saw dust through the carby because its useless. Did all that within an hour of using it. Seriously better value else where.
Mulches caught fire
The ignition mount and fuel line vibrated off causing a small fire that melted the plastic on the carnie and ignition lead. Need to check bolts are tight every time guys. I've also had bearings collapse in multi tool extension. The fuel tank also leaks fuel and was told to keep fuel tank above the motor; fine when slashing but not when cutting tree branches. ☹️
failed in 30mins
I purchased this for hedge trimming, after 30 mins it failed. Appears to be a problem with the shaft, not happy.
Understand it's not 'German' engineered as others have said, but you expect it to work. The hedge trimmer showed promise too doing a good job for 30 mins. Based on the wasted time and fact the product has to be returned after 30 mins of use. I could not recommend it.
well constructed product, and worth the savings buying online. Just be mindful of the cheap spark plug that comes with this product. I used if for less than 5 hours and the spark plug needed replacing. Luckily Repco had a better brand spark plug and I was good to go again once plug was replaced. Also the line provided is very heavy duty (4mm) which did not last any longer than one would expect. I replaced it with stock I already had (2.4mm) line and that worked just as good and even lasting longer!!
Could not agree more
You want German engineering and or Japanese build quality then you need to pay accordingly.
As much as I bag Chinese equipmnt (as a service person) it usualy represents good value, and if it does fail out of the box, as happened recently to a client, the dealer gave his money back. A good return/guarantee policy is as important as the price.
You get what you pay for - sort of.
Having used BBT products over 4 or 5 years I'm comfortable recommending them.
With the following caveat.
One does not get German engineering and Japanese build quality on a Chinese budget.
All of the tools I have purchased have been less than 1/4 the price of German/Japanese equivalents yet performed well.
Service from BBT has been acceptable given their online status. And exceptional on the 2 occasions I visited their physical location.
If you're disinclined or unable to service/maintain this type of equipment or need something that reduces fatigue, then go to a specialist store and buy a name brand. This will cost more.
But you knew that right?
Dont Buy A Waste Of Money
i purshased the 5 in 1.2 stroke whipper/pole saw less than 3 months ago i have had nothing but trouble from this useless piece of rubbish.to be able to sell such a product is a disgrace and will never by a BBT product again.from breakages in the shaft system to the hedge trimmer shaft completly snapping inside the motot shaft. A COMPLETE WASTE OF MONEY
Sour grapes ?????
I have been buying from BBT for 5 years and have found them reliable professional and very helpful with any queries I have had My 5 in 1 has never let me down have recommended them to others and have never heard anything bad keep up the good work BBT
Great tool and great support
I have used this product quite extensively and when anything went wrong BBT came to the rescue even after the warranty period. I am so happy with it that I have recommended it to many of my friends who also bought one. The last problem was with the magneto and once I contacted BBT, they sent me another one which fixed the problem immediately. What outstanding customer service and they didn't chrge me a thing.
innexexpensive and gets through a lot of work
just keep the screws on tight.
A good little machine for a home user
I bought one of the 2 stroke models mainly for the pole saw and occasionally for the whipper snipper. The pole does flex and bounce a bit when you use all the extensions but it does the job. The wipper snipper works good. The only thing i can fault on it was that the metering needle on the carby was glued in place at a lean setting. I managed to melt the glue and file a groove on top of the needle so i could adjust the fuel mixture to make it start and run better. Overall i am happy with it.
It was cheap to buy and does the job
Carby was set a bit lean from new so it was hard to start and would not idle
Do Not Buy Bigger Boyz Toyz BBT 5 in 1 Chainsaw Hedge Trimmer Pole Tool Brush Cutter
I recently purchased this machine, arrived quickly I must say, but the carton was damaged. The Brush Cutter head was impossible to assemble (no screws provided). After buying parts from bunnings, I finally got it started. After 2hrs use, the handle fell off ( i re-attached). The following day, I thought I'd give it another go and set out to trim the garden edges. I attached the edging blade and worked the machine along (cut out twice due to being used on an angle), then to my shock horror, it caught fire! Thank god my wife was near by and quickly got the hose. On inspection, it appeared to have a faulty fuel system that leaked onto the exhaust. Now in bin, seller "[name removed]" not interested - Simply dangerous cheap chinese junk - Do not buy!
Poorly made chinese copy that caught fire!
I purchased a BBT 2 stroke 5 in 1 Multi tool some months ago, I was a bit hesitant to purchase a tool that was quite reasonably priced compare to your big brands and you hear all those horror stories about cheap tools from China but this tool is not one of them. I took a trip down to there show room at Albion park rail and there sale team were very helpful and showed me through some of there products they have on display and answered any questions i had. I have now been using this tool for the past few months and love using it every time i get it out of the shed, starts every time and has not let me down. I have recently be back to purchase a lawn mower and can't wait to try it out.
starts every time and easy to use
it weighs 9 kg at 4M long (using the chainsaw attachment) so it can get heavy on your arms but i'm 65
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