Ordered new lawnmower SKU:BBT-SP70, delivery was fast, box was all damaged and has been open and taped up again, when I open the box's the lawn mower looked like it was thrown in and oil leaked all over the engine it was poorly packed missing blades bolts and other stuff scratches and dents on it. Girls that work at bbta on the phone are great but management is anything. I received a lawnmower which was returned by another customer, first I was told I have the parts send out but I demanded what I order a new in open undamage lawn mower, clearly...the fault was on dispatch as lawn mower was sent after a public holiday mustang been a big weekend for the warehouse staff but what pies me off they won't send the new one until there courier picks the one they sent me and that will total 2 week wait, pretty poor customer service by the management when it's there fault, let's see on the next one they sent out.
Got the 4 stroke brush cutter, Very simple to put together but had a leak from the fuel tank and a new tank was sent as soon as I contacted them and it was an easy change. Easy to start and use, does a good job. I paid $259.00 with free delivery down from $750.00 I think. Good unit
Mulches caught fire
The ignition mount and fuel line vibrated off causing a small fire that melted the plastic on the carnie and ignition lead. Need to check bolts are tight every time guys. I've also had bearings collapse in multi tool extension. The fuel tank also leaks fuel and was told to keep fuel tank above the motor; fine when slashing but not when cutting tree branches. ☹️
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well constructed product, and worth the savings buying online. Just be mindful of the cheap spark plug that comes with this product. I used if for less than 5 hours and the spark plug needed replacing. Luckily Repco had a better brand spark plug and I was good to go again once plug was replaced. Also the line provided is very heavy duty (4mm) which did not last any longer than one would expect. I replaced it with stock I already had (2.4mm) line and that worked just as good and even lasting longer!!
Could not agree more
You want German engineering and or Japanese build quality then you need to pay accordingly.
As much as I bag Chinese equipmnt (as a service person) it usualy represents good value, and if it does fail out of the box, as happened recently to a client, the dealer gave his money back. A good return/guarantee policy is as important as the price.
You get what you pay for - sort of.
Having used BBT products over 4 or 5 years I'm comfortable recommending them.
With the following caveat.
One does not get German engineering and Japanese build quality on a Chinese budget.
All of the tools I have purchased have been less than 1/4 the price of German/Japanese equivalents yet performed well.
Service from BBT has been acceptable given their online status. And exceptional on the 2 occasions I visited their physical location.
If you're disinclined or unable to service/maintain this type of equipment or need something that reduces fatigue, then go to a specialist store and buy a name brand. This will cost more.
But you knew that right?
A good little machine for a home user
I bought one of the 2 stroke models mainly for the pole saw and occasionally for the whipper snipper. The pole does flex and bounce a bit when you use all the extensions but it does the job. The wipper snipper works good. The only thing i can fault on it was that the metering needle on the carby was glued in place at a lean setting. I managed to melt the glue and file a groove on top of the needle so i could adjust the fuel mixture to make it start and run better. Overall i am happy with it.
It was cheap to buy and does the job
Carby was set a bit lean from new so it was hard to start and would not idle
Good value product, versatile.
I really only wanted a pole saw but at the price I was happy to buy the 5 in 1 set. I have so far used the pole saw with the two 1 metre extension poles. I was able to cut branches at full extension. The product is not as rigid (it flexes) as products that I have hired from Kennards but it is lighter. It is consequently a little harder to use but I got the job done over two days. The product is similar in quality to goods on sale in Bunnings but cheaper. The store is online but as I live near the warehouse I went and purchased directly (and got...a discount on the internet price. The staff were helpful and I had a good examination of the product before purchase. I found the handle hard to install. The Allan key supplied is poor quality as was the included screwdriver. I used my own tools. The instruction manual is reasonable. The pole saw was loose before first use and purchasers should check this before they try to use! The equipment comes with a 1 year warranty. Given that I would have paid as much as the purchase price just to hire a tool to use it is good value. I have the other attachments to use more regularly. The various tools are reasonably easy to attach and remove. Inexpensive, versatile. Minor assembly of handle was not easy (I'm 60)
Questions & Answers
have a bbt 5in 1 unit been in box for two years finally assembled it . correct fuel correct amount of four stroke oil it ran for approx 3 mins and stopped . got plenty of spark and getting fuel into the carby but will not start . any idea where i could look at
Hi, I purchased the 5 in 1 and have used it twice now. Once as a line trimmer and once as a hedger. The biggest problem I have is that once I have used approx. 1/4 of a tank of petrol (3/4 remaining) the engine keeps cutting out and I am constantly topping it back up. It doesn’t matter the orientation of the unit it just cuts out. Any ideas?
I have just purchased a bbt-att-bc btt brush cutter attachment , I fed the short pieces of line supplied, after a short use it spits out the lines , is there a special method to keeping the lines in? I didn't receive any instruction sheet with my purchase.
Bigger Boyz Toys
Here is a link on how to load these lines. https://www.youtube.com/watch?v=g_BcAJMkbGk&t=5s
Thanks, The picture when ordering, shows the lines hanging out the same distance from the head on both ends being equal, that is why it spat them out. I will load it, as per the video.
|Category||Hedge Trimmers, Petrol Whipper Snippers and Petrol Chainsaws|
|Bar Length||26 cm|
|Handle Type||Loop Handle|
|Shaft Type||Extendable / Telescopic and Straight|
|Engine Displacement||36 cc|
|Cutting Head Type||Blade and Line|
|Manufacturer Warranty||1 year(s)|
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