Extremely slow and inefficient service. Says I have reach my monthly limit on devices.. I have only ever used the service on one device. Is extremely slow and incapable of playing from a resumed spot. Has been particularly bad recently. Picture quality also drops regularly. Stick to Netflix/Stan!!
- Verified customer
If i could give 0 stars i would
Free trial was ok. But they provided no way to pay for ongoing movies. Credit card must be issued from a bank. So the Credit union we have all out accounts with including home loan and credit card was not accepted. I have used this card all over the world but apparently not good enough for bigpond?
Very frustrating as it is the only movie app on our panasonic smart tv.
Tried to watch a movie last night (New Release), and the play back was jerky, making the dialogue in the movie hard to understand. The movie stopped playing 5 times. Had to restart Bigpond movies each time. Couldn't even watch the last 5 minutes of the movie. Have no problems with other streaming services such as Netflix (even with two devices watching movies or shows), or Amazon Prime, or other free services such as ABC Iview, and SBS On demand.
App is so bad you can't even give it your money
Attempted to hire a movie after the new update and it required us to input our payment details again (very annoying to begin with), but now we can't add any payment details in out telstra tv or online. Wasted 30 mins trying to pay for something and the whole thing is so bad that it won't even take money we are trying to give it. Do not use this, Netflix and Stan are far superior services.
Not letting me pay
It was very tricky to even set up the account, so many errors. Finally we set it up and tried to set up a payment plan by both adding it to our telsta bill and credit card. Both have not worked. We have been trying to watch a movie for over an hour now, ridiculous. Get your act together!
BigPond Movies and Telstra TV - What a total waste of time
Don't bother "hiring" movies using BigPond movies.
Settled in for a movie night with the family. Went to the BigPond Movie app on our new Telstra TV and sat there for around 40 minutes with either a lagging screen or a swirling buffer that did nothing. Eventually gave up as the buffering was too annoying. 10mins buffering = 30secs of movie.
In the end after much frustration we switched over to the old faithful T-Box (which Telstra in their wisdom is getting rid of) and downloaded the movie via that site. This wasn't available to watch...
Questions & Answers
Will the new bigpond movies work on the Apple TV or will I need two devices, one Apple tv plus one BigPond?
Since I Upgraded to windows10, every movie I have watched so far had many interruptions. I use windows explorer as Microsoft edge and google chrome don't work with bigpond movie plug in. How can this be fixed?
I stream bigpond thru my tv not the computerso not sure how to help you there but you could try using the latest internet cable "cat 6a" much faster and more bandwidth connect it between modem and computer cost about $11 /3metre
I like to use google play for movies can download instead of stream so I can view on any device
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