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Bing Lee Physical store

Bing Lee Physical store

2.5 from 101 reviews

Reviews

1.0

8 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(8)
  • Product Quality
    1.1 (8)
  • Return Claim MadeYes (8) · No
  • Customer Service
    1.0 (8)
  • Warranty Claim MadeYes (5) · No (3)
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gray l.

gray l.Sydney, NSW

Bing Lee Burwood store: Awful experience

published

Bing Lee Burwood stor, bought a very expensive vacuum that didn't not work as advertised (upright)
I took the vacuum back the next day and they refused return or replace, the vacuum did turn on and that was all they cared, for them any other fault or issue goes under "change of mind" and therefore not accepted

From now on I will stay away from Bing Lee even when they have discounts etc, it is not worth the risk

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBurwood, NSW
Warranty Claim MadeYes
Product PurchasedShark NV801 Vacuum Cleaner
Jill H.

Jill H.

  • 2 reviews

DON'T SHOP AT BING LEE RHODES

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationRhodes, NSW
Warranty Claim MadeYes
Product PurchasedSunbeam Mixmaster
Sam

SamSydney, NSW

If I could give 0 I would!

published

Bought a portable air con from the casula store, my brother in law has a unit from good guys with the same specs that is able to cool down a lounge room with ease. Our purchase made the lounge room hotter than the temperature outside and unless you sat directly in front, it was still hot. Called for a refund and because it wasn’t deemed “faulty”, I was told I would have to sacrifice 20% of cost for a refund because it was “change of mind”. Product did not perform as it should but apparently that’s my own fault. Customer service was disgraceful, will never purchase from these crooks again! Make sure you read returns policy!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationCasula
Warranty Claim MadeNo
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paul476

paul476nsw, 2350

  • 29 reviews
  • 12 likes

Returns Of Goods Within A 14 Day Period To Bing Lee Armidale Store Beardy Stret

published

I have just attempted to return an apple ipad to bing lee armidale nsw 2350 in original container unmarked and received the day after they will not refund for goods that were purchased 14 days prior to the date on the invoice

Customer Service
Product Quality
Return Claim MadeYes
Store Locationarmidale nsw 2350 beardy street
Warranty Claim MadeNo
Craig S.

Craig S.Sydney, NSW

Bing Lee Rhodes

published

Purchased fridge and 3 months later it stopped working and would not cool. tried to get replacement or refund but bing lee Rhodes did not want to help. They have now ceased all communications and will not help. Had to go to fair trading for help and now they are lying to fair trading to make it even more difficult. Do not buy anything from these crooks if anything goes wrong they will not help. they are only interested in your money and once they have it they don't care about after sales support.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationRhodes
Warranty Claim MadeYes

Selling second-hand goods which are disguised as brand new?

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationBing Lee Marsden Park
Warranty Claim MadeNo
Product PurchasedCoffee Machine
Bosco W.

Bosco W.Sydney, NSW

Rubbish after sale service

published

I bought a in Old Guildford Binglee two months ago, at the time of purchase they did not mention anything about the terms of warranty, recently i found the microwave was not working, i went to them and they checked and stated that it was due to cockroach damage??? which was not covered in the warranty. What the hell is this excuse? I am a year 4 university engineering student, i am not going to accept this crap excuse for their terrible product quality .

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOld Guildford
Warranty Claim MadeYes
Product PurchasedPanasonic microwave

Worst after sales experience

published

Purchased a TV that failed and the manufacturer did not have spare parts to repair it. Bing Lee didn't give a toss and ignored their obligations under the ACL and basically fobbed me off to the manufacturer. Thanks a lot /s

Customer Service
Product Quality
Return Claim MadeYes
Store LocationLiverpool
Warranty Claim MadeYes
See all Bing Lee reviews

Questions & Answers

Tiana T.

Tiana T.asked

Physical store

Have bought dryer in store &arranged for delivery &fiting today. Can i cancel &get refund before they arrive?

2 answers
wingnut
wingnut

ring the store & ask

Fired Up
Fired Up

So what was the outcome?

Get an answer from our members and Bing Lee representatives

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