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Bing Lee Physical store

Bing Lee Physical store (page 3 of 6)

2.5 from 101 reviews

Reviews

2.5

101 reviews
5
(30)
4
(7)
3
(2)
2
(5)
1
(57)
  • Product Quality
    3.2 (43)
  • Return Claim MadeYes (8) · No (38)
  • Customer Service
    2.9 (53)
  • Warranty Claim MadeYes (5) · No (40)
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Service beyond asking for it

published
Clarky

ClarkyNortheast, VIC

  • 4 reviews
  • 2 likes

Need my Toaster.

published

Was assisted by friendly staff soon as both my wife and myself entered the store which was great we let the assistant know that we knew exactly what we wanted and i was assured if i needed assistance that i just needed to call out. After purchasing our Sony TV 2 weeks prior we received a gift card to use in store we both really enjoyed the experience and we purchased good quality products was after a 1 Liter Kettle and 2 slice toaster, thanks again to the team at Wodonga Bing lee.

Ray

Ray

  • 2 reviews
  • 3 likes

dodgy and unprofessional!

published
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John A.

John A.Sydney, NSW

  • 2 reviews

Bing Lee great value pricing

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I needed to replace my microwave, kettle and toaster. I priced all three on Appliances online and came to $769. I thought that they would be the cheapest as they dont have physical stores but would deliver quickly. I went to Moore Park Supa centre and checked out same appliances at Harvey Norman and Bing Lee. HN didnt have my microwave but Bing Lee had all three products. I asked for their best price and they said $587 I said what about $550 and we then agreed to $560. Two minutes later I was loading the appliances into my car and heading home. Cant speak highly enough of Bing Lee - Great Products at very competitive prices. Saved myself $209 or 27% and it wasnt even a special sale, just a normal day !!!!

Mike B 2012

Mike B 2012Sydney, NSW

  • 5 reviews
  • 6 likes

The Poorest Customer Service and Management at Crossroads Bing Lee

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Decent product range

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The store has a good collection of products. The customer service has been good every time I have visited. They take the effort to explain all the features and are not pushy. The checkout process is quick. Not the most competitive when it comes to prices however for small products it has been very convenient.

Bosco W.

Bosco W.Sydney, NSW

Rubbish after sale service

published

I bought a in Old Guildford Binglee two months ago, at the time of purchase they did not mention anything about the terms of warranty, recently i found the microwave was not working, i went to them and they checked and stated that it was due to cockroach damage??? which was not covered in the warranty. What the hell is this excuse? I am a year 4 university engineering student, i am not going to accept this crap excuse for their terrible product quality .

Numan E.

Numan E.Sydney, NSW

  • 5 reviews
  • 2 likes

Great disappointment

published

Prices of most items aren't competitive and overpriced , lack of selections , some stores cocky staff , huge issues when honoring warranties . My advise , always ask the proper questions prior to purchasing .

Ashwani

AshwaniSydney, NSW

  • 4 reviews
  • 1 like

Excellent service by Binglee Carlingford

published

Excellent service provided by Binglee staff Trang Tran who quoted and explained all about the machine over the phone and cleared all my doubts about delivery and warranties etc. I spent hardly 5 minutes to just make the payment and wait for the delivery at home. Which arrived promptly.

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Rickw

RickwSydney Surrounds, NSW

  • 3 reviews
  • 1 like

Service

published

Don't shop here poor service

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Inspite of the products available, service was very poor, staff uncooperative bar one or two. Don't shop here, go somewhere where they bother with the customer, the manager was so very unhelpful. Doesn't say much for the company with a manager who sets this example.

Jen

JenCanberra

  • 4 reviews

Excellent

published

Super service with Sid @ Bing Lee Fyshwick
Went to several different white goods stores and purchased all household white goods from Bing Lee Fyshwick because Sid M was very helpful, genuine and knowledgeable. Very positive shopping experience and will definitely be back!

Matthieu D.B.

Matthieu D.B.Sydney, NSW

Helpful clerk in store, awesome delivery service

published

We visited the Bing Lee at Rhodes Waterside to buy a washing machine with specific depth constraints. The clerk at the store was very helpful and the transaction went smoothly.
Being currently in the middle of a move to a new property and dealing with a lot of delivery services, I must say that Bing Lee's delivery service is the best I have experienced by far. Next day delivery, morning text message to provide a time window, arrival on schedule, and careful delivery and installation of the washing machine, without a single scratch or mark to my timber floor! Great job guys!

Worst after sales experience

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Purchased a TV that failed and the manufacturer did not have spare parts to repair it. Bing Lee didn't give a toss and ignored their obligations under the ACL and basically fobbed me off to the manufacturer. Thanks a lot /s

Judith O

Judith OSydney, NSW

Bing Lee Hornsby top after-sales service

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Bought an Electrolux Ergorapido stick vacuum from Bing Lee Hornsby 13 months previous (Jan 2018)- so it was a month out of warranty. The battery stopped charging. Electrolux couldn't help. Directed me to authorised repairers. I called Bing Lee instead. After checking I'd already contacted Electrolux, asked me to bring it in. Within two days, they called to say they would be replacing it with a new one. That's top after sales service to me. Very happy.

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Angelita P

Angelita PSydney, NSW

  • 5 reviews

smart tv review

published

best big smart tv. salesman even came over to my house to fine tune it..he was a perfect salesman and the tv is perfect the best tv purchase i have made . it is still in good working condition after 8 years of usage. I highly recommend Samsung

Arman

ArmanSydney, NSW

  • 3 reviews
  • 4 likes

Good at Alexandria bad at Haymarket

published

Bought panasonic steam microwave at alexandria last week was happy with the service, bought panasonic rice cooker today and very disappointed with the George St Haymarket branch, as a disabled person there was no help to load the rice cooker and the 10 kg rice, they lend me a huge trolley but need to deposit $100. I asked for receipt but didn't give me, like trust them but they don't trust me that I will return it, will not come back there to see 2 chinese who treated like that, I am an asian too and very senior with disability.

Kkk

KkkSydney, NSW

Marketing idiots in Bing Lee

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Got a air conditioning, and since they don't install it they have a list of license air conditioner but 90% them are out of Sydney area waste my time, stupid.So need to find someone nearby however no one install Fujitsu, why do Bing Lee sell a air condition that no one knows how to install around the area.

Wanderlust Angel

Wanderlust AngelBelconnen

  • 10 reviews
  • 6 likes

Superb customer service and lovely staff

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Straight away they assisted me, helpful and friendly staff. I asked about the laptop then the staff researched for me about the stocks availability.
Click and collect is a reliable service:)

Dishwasher

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Bought brand new Beko dishwasher,brought home, unit doesn't heat contacted store ,told a technician will be sent out,week later still waiting,rang store again and was met with a smart mouth manager who explained if we cant fix the brand new product I'll have to pluck one out of the sky for you,totally unprofessional and disgraceful customer service.

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Questions & Answers

Tiana T.

Tiana T.asked

Physical store

Have bought dryer in store &arranged for delivery &fiting today. Can i cancel &get refund before they arrive?

2 answers
wingnut
wingnut

ring the store & ask

Fired Up
Fired Up

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