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Bing Lee Physical store

Bing Lee Physical store (page 4 of 6)

2.5 from 101 reviews

Reviews

2.5

101 reviews
5
(30)
4
(7)
3
(2)
2
(5)
1
(57)
  • Product Quality
    3.2 (43)
  • Return Claim MadeYes (8) · No (38)
  • Customer Service
    2.9 (53)
  • Warranty Claim MadeYes (5) · No (40)
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Dora XP

Dora XPCentral Coast

  • 11 reviews
  • 5 likes

Bing Lee TO ME !!!

published

So disappointing!

published

I am so disappointed with our local Bing Lee store. Over the years I have bought a lot of items from them, including dishwashers, washing machines, TV’s & countless small appliances too....but no more! I bought a TV & the remote didn’t work after six months so I took it back to the store, the staff weren’t very helpful at all. They gave me a phone number to ring, which took me 2 days to get on to them (the phone would ring out, they said they would send a new remote but 2 weeks have passed & no remote! Can’t watch TV as we had it installed on to the wall, so can’t get to the switches at the back! So sorry Bing Lee, you have lost a good customer!

1 comment
Bing Lee
Bing L.Bing Lee

Good Afternoon Judy

If you give me more details I can investigate for you

Rick Z

Rick ZWattle grove

  • 6 reviews
  • 2 likes

Excellent service all round

published

The service I get from Bing Lee Casula is the best . They have great staff whom are always helpful
In particular , . We recently purchased a new oven and fridge. We had a misunderstanding ( our fault), on the models of fridge we bought. After two days we set the fridge up to discover it was not the one we wanted. We called Bing Lee and they gladly replaced it with the one we wanted , and we are truly satisfied. Thanks to everyone at Bing Lee. Great service

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RAMBO

RAMBO

  • 4 reviews
  • 3 likes

EXCELLENT

published

Bought a Chiq 58 inch smart TV FOR $699 with 3 year standard warranty plus another 2 years promo,thats 5 years total,best tv for the price and the big brands with big dollars only give 1 year warranty and you can buy 2 extra years.What a scam.
,

St martin bing lee poor customer service

published

Brought a tv screen had a crack, took it back staff was very rude made me feel like I did something wrong and never offered any sort of apology will never shop at bing lee again.

1 comment
Bing Lee
Bing L.Bing Lee
Annie

AnnieMurray Region, NSW

  • 3 reviews

Very happy customer

published

Hello. I just want to say thank you to Steve and his staff at your Bing Lee store in Albury. I was looking for a stick vacuum and it happened that it was Steve who spent his time helping me to choose a vacuum(Dyson vs LG which I ended up getting a Dyson) that will suit our need. I went to this store firzt and I shopped around in other stores and went back to this store because of the helpful staff ,very friendly and professional attitude! Thumbs up for this store. I will come back again to buy my toaster. Thank you again.

JC33

JC33Sydney, NSW

  • 19 reviews
  • 7 likes

Competition for customers/sales

published

My comment is that competition among staff for customers is visible and not appreciated. I was told that there was no one upstairs and then followed. He then watched me buy from the prearranged staff member who was upstairs. That made me feel uncomfortable.
It shows how tough it is to make a living (commission) and the procedure should be changed. I am happy with the product although another Bing Lee store did tell me that it was a discontinued model but my local store did not - a little deceptive.
Give them a go but be aware. I wish I had spoken up at the time but didn't.

Bing Lee are exploiting their staff members.

published

Penrith store excellent / professional sales man, unfortunately aggressive and nasty admin person.

published
1 comment
Bing Lee
Bing L.Bing Lee
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Andy T

Andy T

  • 4 reviews
  • 6 likes

Pretty terrible in-store experience with rude staff

published
1 comment
Bing Lee
Bing L.Bing Lee
nagasaka

nagasakaSydney, NSW

  • 8 reviews
  • 3 likes

Shop Assistant has attitude

published
7 comments
Bing Lee
Bing L.Bing Lee
nagasaka
nagasaka

Rhodes - 9/5@around 3pm
Chatswood - 27/9@around 3pm

Bing Lee
Bing L.Bing Lee

that's a long time ago. what prompted you to send us a message today? Is there more you'd like me to know?

Siew Kian C

Siew Kian CAU

  • 2 reviews
  • 5 likes

Rude staffs in carlingford store and very poor customer service from hq

published
minerocksmore

minerocksmoreAU

  • 2 reviews
  • 3 likes

Staff extremely rude at Mt Druitt store

published
1 comment
Bing Lee
Bing L.Bing Lee

I am concerned you found the staff unfriendly and I'll let the store manager know how you felt. ID for pickup is necessary. please refer https://www.binglee.com.au/help/click-and-collect for what you need to do as you pick up goods from our store

minsik

minsikMetropolitan Adelaide, SA

  • 17 reviews
  • 7 likes

Bing lee Hornsby - exceptional sales knowledge and service - ours was experience.

published
1 comment
Bing Lee
Bing L.Bing Lee

What a lovely message, thank you. Kimberley's skills are appreciated. We'll let her know someone took the time to compliment her.

shirl

shirlSydney

Best experience shopping at Bankstown Bing Lee. Fujitsu Designer air con.

published

The sales man Gabriel was informed about his products and recommended the right product for my needs at a very competitive price.The installer Kamran and team did a excellent job of installing my air con. It was nice to deal with professional and courteous member of your staff and a qualified installer of air cons. The whole experience was a pleasure from start to finish. Thank you to all from a very satisfied customer.

2 comments
Bing Lee
Bing L.Bing Lee

Thank you for your compliments. The staff are always excited when a customer takes the time to pass on messages like this. Can you let me know which store so I can let Gabriel know please?

Bing Lee
Bing L.Bing Lee

Oh sorry, Bankstown! :-)

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Lisa

LisaSydney

  • 2 reviews
  • 1 like

Unboxed it outside of my apartment - damaged goods

published
2 comments
Bing Lee
Bing L.Bing Lee

the delivery suggestions are welcome. were we able to remedy?

Lisa
Lisa
YC

YCSydney

  • 3 reviews
  • 1 like

Bing Lee tries to breach Australian Consumer Law

published
5 comments
Bing Lee
Bing L.Bing Lee
YC
YC
Bing Lee
Bing L.Bing Lee

Bad Bad Customer Service

published
2 comments
Bing Lee
Bing L.Bing Lee
Redfluff
Redfluff
Janice

JaniceRyde

  • 2 reviews

Chatswood binglee customer services is horrible

published
1 comment
Bing Lee
Bing L.Bing Lee

Horrible service

published

Just been in the Bing Lee in the Penrith home maker centre. Stood in the microwave section for 20 minutes waiting for service. We were the only customers in the store at the time and the staff avoided our eye contact and talked amongst themselves. Very rude. How can a business stay open with this kind of service?

1 comment
Bing Lee
Bing L.Bing Lee
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Questions & Answers

Tiana T.

Tiana T.asked

Physical store

Have bought dryer in store &arranged for delivery &fiting today. Can i cancel &get refund before they arrive?

2 answers
wingnut
wingnut

ring the store & ask

Fired Up
Fired Up

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