27 reviews · Statistics

70% · 197 · 26%
Product Quality
4.6 (11)
Return Claim MadeYes (0) · No (12)
4.4 (7)
Warranty Claim MadeYes (0) · No (11)
See the Best General Merchandise Shops in 2023 as rated by Australians on


27 reviews
Jenn South East Queensland, QLD · 32 posts

Incredible business. High ethics that they stand by.

Andy · 130 posts


Kymba · 4 posts

Always reliable

Ja hornsby · 107 posts
 · Verified

Beautiful products, helpful staff, fast delivery

General Merchandise Shops

Find out how Biome compares to other General Merchandise Shops

Know better, choose better.

Compare all
Chantel South East Queensland, QLD
 · Verified

Excellent service and great products

Stacey Greater Melbourne (Outer), VIC · 12 posts
 · Verified

Perfect , quick and friendly

Mary C.
Mary C. Wimmera, VIC
 · Verified

Great products and service


Second to none service that deserves 5 star plus some

Loren P.
Loren P. Sydney, NSW
 · Verified

Amazing customer service!

Ordered from Biome for the first time recently and was really impressed with the range of products and the price point. My order was shipped out and delivered super fast, within a few days of ordering. Also LOVE the plastic free, recycled packaging!

What I was most impressed by was the amazing customer service they provided. I received one incorrect item and after emailing the customer care team I got a response within 24 hours. They apologised and notified me that they were express shipping the correct item out to me that afternoon. I received the correct item the next day.

They dealt with the whole situation in such a lovely and professional way I wouldn't hesitate to order again in the future!

General Merchandise Shops

Find out how Biome compares to other General Merchandise Shops

Know better, choose better.

Compare all
Gemma B.
Gemma B. · 5 posts
 · Verified

Very happy, beautiful products, and fast delivery. Perfect service.

Racist manager
Racist manager South East Queensland, QLD

Racist Southport manager wearing orange dress on Saturday 16.11.19

Biome · 
Savannah Darling Downs, QLD · 16 posts

Lovely product.

General Merchandise Shops

Find out how Biome compares to other General Merchandise Shops

Know better, choose better.

Compare all
Anna South East Queensland, QLD

Amazing customer service


Bad customer service

Bad customer service and expensive products that aren’t as amazing as they seem- the lid broke and I wasn’t happy with that

Jaymie Metropolitan Adelaide, SA · 18 posts

One of my go-to websites for eco-friendly products

I love this company and what they stand for. Some items are overpriced but they have such lovely products. The website is so simple to use and keep track of all your past orders and loyalty rewards if you sign up. Never had an issue with my orders so cannot comment on the customer service from that regard, but they did have a question about a product answered within 24 hours (post purchase). I have full confidence in purchasing from Biome. Love the rewards program and that you get points for posting honest reviews. They display all reviews, positive and negative which increases my consumer confidence in the company.

Questions & Answers

skyap · 

Does Biome have a branch outlet in melbourne city?

JessV · 

no, just in QLD as far as i know

Biome · 

Biome has a store at the Burwood Brickworks in Burwood East.


Get an answer from our members and Biome representatives

Extra Information

Slimline Warehouse
Discount Party Supplies
Klika has affiliate partnerships. These do not influence our content moderation policies in any way, though may earn commissions for products/services purchased via affiliate links.

© Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of Further details in the disclaimer.

Visit Official Website