One of my go-to websites for eco-friendly products
I love this company and what they stand for. Some items are overpriced but they have such lovely products. The website is so simple to use and keep track of all your past orders and loyalty rewards if you sign up. Never had an issue with my orders so cannot comment on the customer service from that regard, but they did have a question about a product answered within 24 hours (post purchase). I have full confidence in purchasing from Biome. Love the rewards program and that you get points for posting honest reviews. They display all reviews, positive and negative which increases my consumer confidence in the company.
good eco philosophy, but expensive products
Online purchase of glass lock containers - trying to support less plastic usage, stop leaching of plastics into food.
Found some oven safe containers on biome - over $50 for the 3 pack - absolutely gutted to find the identical oven-safe product, except for colour of lid seal, in ALDI for a little over ONE THIRD of the Biome price. Not Happy Jan!
Will be checking much more carefully the process and alternative supplies for some of the products they carry.
Good customer service
I placed several orders from Biome. I love to use eco-friendly make ups. It offers a great range of eco products. Great customers service, prompt reply, easy transaction, fast delivery time, and no hassles. Love shopping from this store. I would like to recommed to my friends and my family.
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