It was excellent, when it worked
The product was great to begin with, admittedly the vacuum wasn’t as good as a dedicated machine... but being able to do both at once was useful. The vacuum is very loud, but the end result of clean and dry floors in a quick timeframe was great.
Unfortunately the unit stopped working and I experienced the same level of unwillingness of Bissell to support.
The unit stopped producing steam on demand, sometimes working without issue other times needing over half an hour to kick into steam production. I thought might be an issue with the water fi...
Well I've had mine for 3 years and is the best appliance i have come across for polished wood floors but the key to getting good results is to change the pad regularly ,my floor area is about 60sqm and change the pad twice and a fresh one for the laundry and bathroom. The only problem ive had is with the trigger breaking for the steam operation which seems to be a common problem with the unit i replaced it for $30 delivered. Bissell could fix this problem easily if the plastic switch was a bit more robust. Overall I think its great and will buy another when it finally dies.
Does job what it says
One appliances that handles vacuum and mopping very well.floor looks and feel amazing after cleaning.value and performance are high,good product and fairly easy to use,floor dries quickly.it saves so much of your time.if u have a lot of hard floor like me I can not recommend this highly enough,love this product
perfect 2 in one
I bought this on the weekend and my floors are sparking. Love the fact that it vacuums at the same time that it is steaming. In areas of lots of pet hair I used only the vacuum option then steamed but you could just as well use both at once. Fabulous purchase, now waiting for my Bissell carpet shampooer to arrive. Then my floors will be perfect!
- Verified purchase
Bissel steam and Vac
It is the 4th time that our Bissell steam and Vac has experienced similar fault to its steam trigger button despite much of our care and handling. Now we have come to the point that we just had enough after 3 replacements in 2 years. We certainly like the concept and the machine as long as it works but are always afraid that the trigger button would break down and it certainly does after every 4 to 6 months of CAREFUL USE.
Great product - love it!
I despise sweeping and then mopping the floors. When I saw this machine I decided it had to be worth it - so I bought one. And it is worth it! Hi Steam and Vac setting is the best - and it does what it says it does. No more sweeping and then mopping for me - this machine does actually do it all in one go! And it gets into all the corners and right up to the wall. The steam cleaning is good, but one bad spots you may need to go over it several times to lift the muck, but even taking that into account, it is still quicker than sweep and mopping. I love this machine!!!
Broke after 4 months of use - can't vacuum and mop at the same time
At first i thought this was a good machine, then the problems started and just didn't stop. You really can't vacuum and steam at the same time - the whole machine just gets clogged up and eventually it stopped sucking the dirt in completely - the steam trigger just collapsed after a few months use - I wouldn't recommend this machine to anyone. Even the sales person admitted they're not very good quality. Really disappointed.
- Verified purchase
This will seem a repeat of many other reviews, so BEWARE. The steam function failed about half way into the warranty, the call centre response was to blame the user. I ended up getting this fixed. Now the trigger has stopped working. Bissell is not interested. Did not return message. Did not respond within 24 hours like they promised. I had to call them AGAIN. We spent more on this machine because we thought we were buying quality. Totally understand these things happen but the service and attitude has not been acceptable. Great concept of machine but would NEVER buy Bissell again.
Mostly happy with machine. Excellent customer service
I purchased my first Bissell Vac & Steam in September 2015. The steam trigger on this unit failed after about 6 months. Bissell sent me a new machine. It worked well for about 8 months, but then the Vacuum unit started overheating and would stop after about 15 minutes of use. If left for about an hour to cool, it would work again. I returned it to Bissell (at their expense) and they again sent me a new machine. Hoping this one will last longer than the previous 2 units, but in any case the overall experience with the Bissell Vac & Steam is bett...er than previous steam mops that I have purchased. (Optim Plus Steam Mop and Black & Decker FSM1610) Usage wise, the Bissell Vac & Steam is a great time saver being able to vacuum & steam mop at the same time and does an excellent job of cleaning my floors.
I was very excited to have a machine that did both, that would cut down workload by half.
IT WAS TOO GOOD TO BE TRUE.
It scratched my hardwood floors!! At first I took it back to the store, I was told that they would contact the REP, the rep said "it cant possibly scratch the floors, take it back home wash the head and try again" So I did!!
It scratched the floors AGAIN!! I sent photos of my scratched floor to Bissell via email, they're response ...
"Thank you for the photos I am so sorry this has happened We have a 60 day money back g...
Don't bother with this machine
Purchased this machine with high expectations. First one didn't steam. Harvey Norman swapped it over. Second one lasted 2 days before it stopped steaming. Called Bissell. Again was swapped over. This one lasted 3 months. Called Bisseell again. This time we had to send it back to them. They eventually replaced the main unit. It has now gone again. Every time it's the same fault. The pumps keep failing. The handle has also cracked in 3 places. The support centre also leaves a lot to be desired. They really don't seem to care that much. Always try to blame the user. So do yourself a favour and don't buy this machine.
What a time saver
Used it today for the first time, large tiled area with the bonus of three pets. Loved it convenient, I added a small power cord so I didn't have to swap power points. Fast and easy. Found that after a while it was leaving debris behind because of accumulated pet hair so just swapped mop heads and powered on. Won't be going back to vacuum & mop/bucket.
Brilliant product. Saves so much time!
I love this machine! It's fantastic! Our entire house is tiled, no carpet at all, and I bought this machine so I didn't have to drag the mop and bucket out everyday.
It doesn't do a fanstastic job on huge messes, large amounts of dirt or dried food to vacuum up or messes stuck heavily to the floor - but it does very well on everyday to moderate messes. As long as you don't let messes get horrible, then you'll be all set!
It's very easy to use, warms up very quickly and does a good job.
The pads need changing after every use, maybe twice...per use if you have very messy floors, and the water lasts around 30 minutes on low steam or 20-25 in high steam, possibly a bit longer (which is a lot longer than the book says at 15 minutes... extra bonus!). The floors are also nearly completely dry as soon as you go over them. So no wet footprints! Definitely worth the money!
Great product, works well.
This is a product that works exactly as advertised. Which can be surprising. It has a strong steam function which cleans floors well and leaves them with only a small amount of dampness which allows for quick drying. The vacumm function is probably the most surprising. It works very well, has a strong suction and picks up all those last bits that mopping always brings out.
Overall very happy with this machine.
Problem with pump no steam. 2 machines down.
We have now had 2 of these ,achines stop working. Bissell eventually replaced our first one.
Yes we followed all instructions and only used distilled water and changed filter. Seems there is a problem with the pump component.
What a shame because it was a good concept having the vacuum and steam together.
It's OK, I was hoping for better.
After reading the reviews I bought this Vac & Steam. If I'm honest, it's not as good as I had hoped. The vacuum function is good, if a little loud. Prior to using it I give the floor a sweep to remove dog hairs. Our floors are all tiled. The main problem I've found is that even with the vacuum, if there is any hair/dirt still on the floor and it gets wet from the mop it just stays on the floor. It takes a while for the steam to dry so you often end up walking over it leaving footprints. It can also be a little streaky. As I say, it does a job, just wish the job it did was a little better than the other reviews suggest.
Super clean floors, very happy!
Just used my 1132F for the first time-- my floors have never been this clean. EVER. (and my house is pretty clean) Next time I will vacuum anywhere that needs it first before using any steam as it the vac function seemed to work better when the pad was dry. My floor looks amazing. Definitely need a lot more pads, I rinsed and reused the pads numerous times, so more pads is a must.
This really works well
Fast and simple to use. Very good if you have a large floor or tiles or timber. The vacuum component is great with pet hair and fine dust. Not a gimmicky device but 2 items every house hold has to use on hard floors in one device.
If there is one negative, the device might feel a little heavy.
Questions & Answers
My machine has stopped steaming. I took it apart and found some fluff caught, removed the fluff but it still will not steam. What is the solution?
When you turn it on and the light comes on ready to use does it make the clicking sound it makes when priming? If not it can be the switch on the handle has broken its a common problem. It can be replaced if you are handy type of person
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