For the price this is very average. If something is slightly stuck it won't clean. The customer service is shocking. After 4 calls and 2hrs on the phone, no joy. They tell you they will call back but they don't. Very dissapointed.
Stick with a mop and bucket unless you have money to burn.
Does a good job and floors are left pretty dry. Can do all my hard floors on a single charge. Does allow you to mop without vacuuming first - probably its biggest plus. Have to empty dirty water container once during a clean and at the end. There is still cleaning of parts/containers at the end. Don't bother with the expensive add-on cleaning fluids - they are not needed at all.
And if you stick with the mop and bucket Choice Magazine research indicates that all the various hard floor cleaning products perform worse that just plain hot water!
Purchased in March 2021 at Harvey Norman for $550.
After mops that just moved dirty water around the floor, we are happy with this cordless machine.
We live near the beach in tropical Queensland and we have shiny porcelain tiles throughout our flat. While light and bright, they show every mark. So this mop is not much different than using a cordless vacuum and does a very good job.
We bought the Bissell cleaning chemical with it. But would not buy the chemicals again, we find warm water gets the best results (see Choice magazine report).
So far, after about 4 months and used every second day, we are happy with this product.
Purchased in August 2020.
How it All Began:
So, at the end of October 2019, my Wife and I were commenting on the ineffectiveness of floor moppers, sponge and other types and we happen to be in Harvey Norman at the time for something else and had a look on what was on offer for automated floor cleaners.
We observed an array of devices and I remembered someone at work had mentioned a brand called Bissell so we asked the sales person about it. The Bissell brand of floor and carpet cleaners were said to be one of the best with no customers returning a Bissell cleaner (so...he said). We had a close inspection of what was on offer and saw they had the CrossWave Cordless Professional 2582H model and one that was out for demo. I gave it quite an extended demo and thought this could be good. So, yes we bought it for a discounted price of $510. Setting Up at Home:
Purchased in October 2019 at Harvey Norman for $510.
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