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DON'T BOTHERFor the price this is very average. If something is slightly stuck it won't clean. The customer service is shocking. After 4 calls and 2hrs on the phone, no joy. They tell you they will call back but they don't. Very dissapointed.
Stick with a mop and bucket unless you have money to burnDoes a good job and floors are left pretty dry. Can do all my hard floors on a single charge. Does allow you to mop without vacuuming first - probably its biggest plus. Have to empty dirty water container once during a clean and at the end. There is still cleaning of parts/containers at the end. Don't bother with the expensive add-on cleaning fluids - they are not needed at all.
And if you stick with the mop and bucket Choice Magazine research indicates that all the various hard floor cleaning products perform worse that just plain hot water! Show details
Big ImprovementAfter mops that just moved dirty water around the floor, we are happy with this cordless machine.
We live near the beach in tropical Queensland and we have shiny porcelain tiles throughout our flat. While light and bright, they show every mark. So this mop is not much different than using a cordless vacuum and does a very good job.
We bought the Bissell cleaning chemical with it. But would not buy the chemicals again, we find warm water gets the best results (see Choice magazine report).
So far, after about 4 months and used every second day, we are happy with this product. Show details
Bissell Bliss!How it All Began:
So, at the end of October 2019, my Wife and I were commenting on the ineffectiveness of floor moppers, sponge and other types and we happen to be in Harvey Norman at the time for something else and had a look on what was on offer for automated floor cleaners.
We observed an array of devices and I remembered someone at work had mentioned a brand called Bissell so we asked the sales person about it. The Bissell brand of floor and carpet cleaners were said to be one of the best with no customers returning a Bissell cleaner (so... Read morehe said). We had a close inspection of what was on offer and saw they had the CrossWave Cordless Professional 2582H model and one that was out for demo. I gave it quite an extended demo and thought this could be good. So, yes we bought it for a discounted price of $510. Setting Up at Home: Unboxing and setting up was relatively easy. The cleaner had a limited amount of parts: The body and handle, the water tank, the dirty water tank and the internal parts, the spinning brush roll and the brush roll window. Once set up and after a full charge I filled up the water tank with hot water to the gauge level and topped it up with the Bissell hard floor cleaning solution - pretty easy. I then pressed the hard floor button on top of the handle and the brush head sprung to life. To add the cleaning solution, you press the trigger handle underneath the main handle. The device moves on wheels and for me it is light enough to operate one-handed. The cleaner has a very handy stand tray which will capture any solution that may drip out after use. It also has little areas where you can put the attachments on - very well thought out. First Run: So I went over all the hard floors in the two bathrooms, two toilets, laundry and all the hardwood floors. The cleaner has a handy battery indicator at the top of the body so I kept a careful eye on that. I probably spent a little extra time on each floor than I needed and used up the solution before I finished the final area, up the hallway back to the laundry. First Results Impression: The first thing I noticed was how much cleaner all surfaces looked, especially the polished wooden floors - looked shinier. The grouting on the bathroom floors were much cleaner, as if they had been manually scrubbed with a brush. The cleaner also picked up some dog hair that I missed in vacuuming, which just made everything that much more cleaner. The cleaner was easy to get into almost all places - everywhere a normal pad-type mop can get to. Dismantling and cleaning is exceptionally simple. For the parts that come off; you just take them off and rinse them off in hot water. The few bits of pet hair pull right out of the bottom area behind the roller and the tube at the bottom of the dirty water container. 6 Months Later: Now I've got my method down-pat; I clean all the hard floors and still have two out of three lights left on the battery indicator and I have just a little cleaning solution left. I have noticed that on some occasions when I have taken a bit longer in some areas that the battery lasts longer so it appears the more you use it; the longer the charge remains in the battery. Overall, I believe the Bissell cleaner has made my house cleaner and more hygienic, as it is quite a powerful and thorough device. It picks up what is missed in vacuuming. Final Thoughts: A very well thought out robust machine. Would I recommend it: Yes, absolutely. Does it improve the cleaning process: Yes - with both ease of use and excellent results. Areas for improvement: Slightly bigger water containers and battery because some days you want to clean areas longer that are dirtier than usual, especially in the wet and wintry seasons. If I were to rate it: 4 out of 5. Last words: Near perfect. Bissell: - if you have a newer and improved model: I'd be happy to try it out. This has been another Ant Review. I hope you have enjoyed reading it as much as I have enjoyed compiling it. * Look for my next review on Product Review: Bissell Proheat 2X Revolution Pet Professional Carpet and Upholstery Cleaner, model 2457H.
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