Bissell Icon Pet Turbo 3175F

Avoid if you value your money – When you spend $600 on a vacuum, you’d expect it to atleast work for a few years. Have their “top of the line” stick vacuum… First one I purchased stopped working after 12 months of light use. Had to jump through lots of hoops and deal with their shocking customer service to finally get it replaced under warranty. The second unit worked for about the same time, before the powered head stopped lighting up and turning. Tried the other accessories and they had the same fault. Took a cover off to have a look inside and could see a clearly burnt out circuit board.

Took it into their head office and they refused to even look at it because they only stand by the warranty period of the original vacuum which is now expired. Clearly they have no faith in their products so don’t want to commit to another two years once they replace the original faulty unit.

It’s only had light use as I have a robot vacuum that does most of the work. Maybe if I’d used it more it would’ve faulted earlier so I’d still be covered by the warranty.

Now I have a $600 piece of scrap, cheaply made plastic. Avoid Bissell like it’s the plague. Never again. Photo of the burnt out circuit board on the 13 month old replacement unit attached, probably lucky it didn’t catch fire in my hand!