Reviewer Photos & Videos
It's a wonderful product!
Bought from Harvey Norman for $649 about two months ago.
We've used it twice since, and have to say, it brought our carpet up so well, it looked new. It's easy to use and manoeuvre and isn't as heavy as I thought it would be, either. We have yet to do a complete clean of the house, including rugs, but are a bit restricted due to injuries from an accident. This machine we'd also recommend for anyone who has injuries, as it isn't hard on the back or - in my partner's case - a not quite healed broken wrist.
We also discovered, that it's best n...ot to push the machine around quickly; rather, go slowly forward to clean, and slowly backward to extract, otherwise you'll have to go over the one spot more than once. We have three cats and a dog, so when our other Bissell carpet shampooer died, we had no doubt we'd buy another. We're both very glad we bought this product, and agree that Bissell seems to have cornered the market on carpet cleaning machines, as our previous one was a beauty also. (As a point of interest, I'd bought that machine in 2011 and it served me, and then us, beautifully until 2019 with regular use, some rough treatment, and four house moves). The Pro Heat is also very sturdily built, great quality frame, and comes with every attachment we'd need to clean our home. It's also easy to maintain. Additionally, you get bonus sample detergents that are very effective and efficient, not to mention a handy storage bag for all those bits and pieces.
- Verified purchase
Really good carpet cleaner
the machine works a lot better to previous brands i have used in the past my only conplains are the upholstery tools are a bit hard to use and the water compartment is a bit small
Purchased in June 2020 at Bestbuyonline for A$557.00.
Quick and efficient
This is my 4th shampooer purchased in about 12 years My first was a bissel quick wash which was pretty good for the price .Then a vax pet pro that was awful and a Vax rapidecwash ultimate which was fantastic .This bissel is good but it holds too little water and needs refilling to often .Otherwise it cleans well .does lack some suction is expensive and altho it's great that you can thoroughly clean it after each use it is time consuming and messy to do .The accessories are good and it's well thought out for practicality Its progressive in desig...n and function and I'm impressed with its actual cleaning All round a good buy although I paid too much for it a d could have bought it for easily a hundred dollars less elsewhere or online which would have paid for several bottles of cleaning fluids Shop around.
Purchased in November 2019 at Beta katanning for A$549.00.
Worked wonders - much cheaper in long run to than a professional cleaner
Cleaned so well and removed old stains like a dream. Easy to use, and has 2 cleaning modes - express or deep clean. Very impressed. Before and after photos attached.can even purchase a hard floor attachment for this unit so not just for carpets.
Easy to use. As good as rug doctor
I'd normally hire a Rug doctor but since I now only have 4 carpeted bedrooms I've decided to buy this machine on sale with afterpay. Money well spent! This thing is just as good and I find it less bulky and a lot easier to manoeuvre. The head fits under the bed too where this was impossible with rug doctor. Very easy to clean also and the smell of their solution is divine. My whole house smells lovely. Definitely worth the money. It's a great machine.
can't complain about the quality of cleaning. The only fault is having to empty and refill so many times. Also doesnt seem to keep water hot. The fact that it can do light cleaning and deep cleaning is an added bonus. The extra attachments are great. the only other improvement i can think of is that the head should come apart for easy cleaning.
It's bulky as hell, it does clean okay but doesn't clean as well as it claims. Have to constantly refill it, bit of a pain when you need to walk over already wet carpet just to refill it.
I found it extremely noisey to the point I had to wear ear muffs, maybe I have sensitive hearing?
There are much better ones out there for the price.
- Verified purchase
Great carpet cleaner
The Proheat 2X works really well and does a thorough job of cleaning the carpets and couches. It takes a little longer to clean the same area that with a Britex rental machine but the convenience and cost saving makes up for it. The upholstery tool works well and the integrated brush helps get rid of stubborn spots. It manoeuvers well around furniture and cleans close to the edges. The machine is built well and sturdy. The only flaw I have found is that the waste water and clean water tanks are a little small requiring regular trips to the basin.
Absolutely love it
I bought this machine to clean the rugs in my house. Just brilliant, I hadn't ever cleaned my rugs before I got this machine, it did such a wonderful job. Worth every cent, I now clean my rugs every few months and am so glad I bought it. Highly recommended
- Verified purchase
Cleans well but leaks terribly.
Bought my Bissell ProHeat 2 in May 2017. From day dot it leaked from the head. Not bad but if it was left standing for a while with the full tank on it would dribble. Fast forward to October 2018 and I just put the tank on, had to answer the phone and by the time I came back 10 minutes later I have water everywhere. I feel like the initial leak was actually a fault and now what ever was allowing it to leak has just given out completely. Contacted Bissell and they sent me a return voucher to get the machine back to them. It's now been sent back ...and I'm awaiting a response as to whats wrong with it. Over all it cleaned really well. I like the option of the express or deep clean. I didn't have much success with the upholstery cleaning tho but this could be cause we need a new lounge! It came wiht a baggie of tools which were great. You can change rollers and belts yourself as well which was a bonus. Can be fiddly though. Compared to the cleaners from the supermarket I wont say this is just as good but it does a fair effort for a small machine. Hopefully my machine comes back fixed at no cost to me.
- Verified purchase
Heavy duty carpet cleaner
This item was a life saver for us. With cream carpets and two children under two (I know what were we thinking!?) This cleaner revitalised our struggling carpet and saved our upholstery from countless disgusting stains. I couldn't believe how much crud came out of our carpets the first couple of runs. No more living in fear or rental inspections or googling "how do I get ..... stains out of carpet"
Wheels were dodgy and scraped
It worked very well but ours was dodgy from day dot. The wheels made an awful scraping noise and were rubbing on something inside. Took back after one use and received refund. Lucky we took out product care other wise we would have had to ship it to bissell at our cost. But Harvey Norman were great
- Verified purchase
Better than the professionals
Advertised as "Outcleans the Leading Rental" and it certainly does this. Great little unit, fairly lightweight for the quality and for what it does. Cleaned our carpets to a level not seen in years, and means that we can forget about having to replace carpets for quite a while yet - they look like new again. Recommended for any one who wants a fresh clean carpet and wants to clean a complete room or too.
Great price currently at Good Guys ($369.00 less 10%) as in clearance mode. RRP is $599 so definitely a bargain at this price.
Much easier and more effective than my Kirby shampooer. Spot cleaning tool is great for couches. Freshens up carpet from our dog and leaves it clean for baby to play on. Can leak out the bottom a little if left stationary. Not overly noisy. Would be better with a bigger water.
I give 5 star
This is the best one I ever had!! It a little bit heavy and the head a little bit big,so it not suitable for washing stair. But it is perfect for washing the big area carpet. The loung room and living area, also the rooms. You will find how dirty the carpet you got. And you want to clean very week. It got two big wheels so easy to move, but the hard thing is you have to put water in and take dirty water out. But it is how is work. Before we clean it, please vacuum first, otherwise it will be too many dirt into the dirty tank and it makes machine short life. So this machine main use clean carpet and dry. It is a sunny day, it can easy to dry after you use dry function.
Great Product - Satisfied
This is a great product; I am very satisfied. The suction is pretty good. Used both on upholstery and carpet and results are very good. Will definitely recommend.
Adjustable cleaning modes, lets you customize your clean
Quick and easy cleaning that dries in about an hour using express clean mode
Can’t live without it now
This is the best product I’ve bought in a long time my carpets are gleaming, my son had spilt hair dye on the carpet (long story to why he got his hands on it) anyway the stains had been there for over a year (light grey carpet) with me trying everything from the supermarket to remove them bought the proheat 2x and one go over them removed them forever am so happy, has now also removed red cordial stains, orange juice..the list goes on also leaves the carpet smelling fresh and lovely thanks Bissell my next purchase will be a crosswave, loyal customer here
I am satisfied
Very nice and easy to clean. Now my carpets are clean and fresh. But it uses up lot of water and liquid, which I did not mind as I can see the results and the amount of dirt was extracted.
Note: the solutions given not enough to clean whole house, buy extra ones.
This cleaner was amazing at getting stains out!! I’ve steam cleaned my carpets at least 20 times literally in an attempt to get our stains. My pet had urinated several times in the carpeting my daughter has spilled chocolate milk and fused coloring paper to the rug and left red chalk stains onto the carpet and blue kids paint in the rug. It was the most overwhelming thing you could look at!!! I didn’t even want to step on the carpeting in my room it was that bad! I used the antibacterial solution. Only issue is the belt on the bottom of the scr...ubbing brushes broke at the end in the second bedroom. I’m praying it’s only because it may of sat in storage for awhile before purchase. The tank is a bit small so you constantly have to rinse and refill but it’s worth the progress it does so no complaints at all with that!!! But now to order a new belt and figure out how to put it on!
Had this Bissell for 12 months now and its amazing. I've used it on both of plush and shaggy rugs and inside my 4wd on the seats and carpet.. Works like a treat, and saves the requirement to get them professionally cleaned.
Easy use, would recommend this product to anyone.
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