Poor design for an expensive product
The plastic supports on both sides broke, one after the other, making it impossible to extend the hood and turn it on. The filters and front panel hung down at an angle and looked as though they would fall onto the hot top at any moment.
Attempts to fix the broken plastic supports failed as more of the brittle plastic around the repairs cracked. Obviously Blanco used the wrong material in the construction of the fan hood. Metal would have been more durable and safer.
A sad indictment on the company and the product that there was no recall or refund offered. The companies attitude to requests to consider this was 'caveat emptor' - buyer beware. Then again Blanco does mean white as in whitewash, I suppose.
Bought a dishwasher, wall oven and gas top package from Domain Kotara Newcsatle, told by the sales person that , QUOTE Blanco products, in fact have Miele internals, UNQUOTE,
So with that information we committed.
Three years down the track the dishwasher has a catastrophic failure, made a few enquiries to discover the dish washer was not worth repairing, at this point i discover Blanco do not have Miele internals. Thinking this, just bad luck and kicked the machine to the kerb. Gas cook top is still working however the indicator marks on ...
Plastic brackets broke
Like everyone else, the plastic brackets broke. Noisy fan. Difficult to clean. Slide out action wasn't easy. Blanco is supposed to be a good brand, but this is rubbish. Best use of this product is to use it for ground fill at the dump. Replacement won't be a Blanco. Horrible!
I think the fact that considering this was supposedly a superior product (name and price) it has only lasted 3 yrs and my mothers cheap "robin hood is still going strong after 20+yrs says it all!
plastic.. first one support bracket broke which was impossible to fix ended up stringing some alum under it to support it. then the other side just crumbled to bits.Very noisy on highest fan level.
We were very gentle with it, but the plastic brackets still broke. It had 5 years of very occasional use. When the first plastic piece broke (about 3am when we were asleep) a metal side piece bent under the weight and we awoke to find the range hood hanging crookedly out of its cavity. 2nd plastic bracket broke 2 days later. I resent having to write off an expensive appliance after so little use.
Neat appearance. Retractable.
Plastic brackets at front broke. Couldn't find spare parts.
Difficult to clean anything other than the filters.
I am a design engineer. I have seen many poor designs. This one is pathetic. It is amazing it got beyond the FEA (finite element analysis). It is amazing it got beyond the QA (quality assurance). Most likely, neither were done properly or at all. One would think a supplier would themselves check the product before installing them. Most likely they purchased them cheap in bulk expecting to make a killing - but that's the problem with management, always numbers - never will to actually pay attention to what they are selling. This pile of plastic ...crap is not worth the price tag it has. Vacuum cleaners are similar devices that last for years and cost nowhere near as much. I rent the property with this appliance. It has broken twice. The supplier "Robinhood- email: firstname.lastname@example.org" takes forever to arrange a replacement and today they have not arrived as they stated they would. During my two years renting, it has been broken 80% of the time. Their contact told me that it was not a common problem. Basically, avoid this model and all similar models. Also, avoid Robinhood. Even if the model they sell appears brilliant, if it breaks you will be waiting months for a service. Perhaps their CEO should return his bonus and replace all these crap rangehoods. Design is pathetic.
The machine is mostly made out of metal and overall most of the quality is bearably. However there are two hinges near the front of the machine that holds the rails in place and they are made out of plastic, what a stupid idea!! As the fan slides out all of the weight is placed on these hinges, not to mention the heat from the cook top making the plastic brittle cumulating to the hinges breaking in just six months of use. DON’T BUY ONE!!!
When we moved into our rental apartment, the rangehood was broken. They replaced it with the same model, and it broke again within a couple of months. Now the model has been superseded, we are moving out but sharing the cost with the landlord. Will see if the new one still has plastic brackets !
Like the previous comments. The plastic brackets on this unit are useless.
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