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Blind Inspiration

Blind Inspiration

3.1 from 31 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (6)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    4.2 (6)
  • Warranty Claim MadeYes (0) · No (5)
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Pat

PatSydney, NSW

Poor after sales service

published

We had almost our entire house fitted out with plantation shutters from Blind Inspiration. However six of the shutters have become loose and need replacing. However despite emails and phone calls since January 2020 I have had no response.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLane Cove
Warranty Claim MadeNo
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Adla

AdlaSydney, NSW

Immaculate service

published

Very professional, patient, knowledgeable and easy to communicate with. From the first visit to the final install everything was stress free. Amazing customer service and products. Highly recommend Blind Inspiration.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBlind inspiration
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James Wang

James WangSydney, NSW

A great product from a great company.

published

Ecstatic with the advice, product and service from the team at Blind Inspiration. The process was very easy and they gave me the confidence each step of the journey. Two thumbs up!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Lawrence

LawrenceSydney, NSW

Absolutely seamless

published

Fantastic team & amazing curtains ... they look so delicate & add so much softness to our rooms
Would highly recommend the blind inspiration team the installers paid so much attention to detail

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBlind inspiration
Warranty Claim MadeNo
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Excellent company and blinds

published

Blind inspiration was the only the company who was able provide a blind that looks amazing and functions so well .The team were professional and went out their way to give us great service and value for money .I throughly recommended Blind Inspiration for your blinds -Jill Lane Cove

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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honesty

honestysydney

  • 53 reviews
  • 38 likes

Good products, very reasonable prices

published

The blinds were good quality and were very reasonably priced. I have recommended them to many friends and all were happy with the prices and blinds. There is a woman in the office who I find quite officious (bordering on rude) however the rep, Amanda was very nice. I have called a few times over the past 12 or so months and no one has called me back.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Helen

HelenSydney

Very poor after sale service

published

Reported defective products via email and phone call ask for replacement. We have sent few photograph to approve the obvious faulty but they insist us to bring the big blinds to the showroom for inspection for further investigation . We have to give up... Very disappointing the after sale service.

Return Contact for a quote

published

Had blind inspiration install shutters in 2014 for 5 rooms and was very happy. Now need more shutters and have made contact 3 times for a quote but no one is returning my email/call since January. May have to consider another company disappointingly.

Sue W

Sue WSydney, NSW

  • 4 reviews
  • 1 like
  • Verified customer

Couldn't be happier

published

We had plantation blinds installed at our home at the end of last year and we were extremely happy with the results. They were installed very professionally and although we had a number of weeks to wait before they could be installed they were well worth the wait.

Blind & Shutter Shops

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Brad

Brad

  • 3 reviews
  • Verified customer

AVOID! Rude staff, demand full payment before installation

published
Andreia

Andreia

  • 2 reviews

Terrible Customer Service

published

I do not recommend this company. Not professional at all. I booked a quote which they cancelled on the appointment day. Re-booked and this time they just didn't show (waited for 45min) - Jeniffer the Sales person not even answer her mobile - please read the reviews and get your shutters elsewhere.

Sales Team

published

I had the lovely Yvonne as my rep and she was very helpful and gave me the right advice. I had a few more companies come in to give me a quote and they were too pushy, told me what to go with and what I wanted was "not possible" or "won't look good". Contacting the office and booking in my shutters was so easy and they had someone out quickly to do the final measurements.

Robyn S

Robyn SKellyville

Very happy, highly recommend

published

Non existant after sales service

published

A mini cyclone broke the ends on my external blinds. Despite trying for over 9 months for new blind ends with repeated promises, nothing was done. I was charged $65 for 10 ends which cost $2 each at a blind shop as I eventually discovered as I had to source parts myself. I had sent parts to the company and spoken to the manager but she lost the parts. No apologies were ever received. I hope no one else has to have any after sales service. The original workmanship on the ends was extremely shoddy and makeshift, with original parts being cut down.

We have used Blind Inspiration for the 3rd time.

published

We had Blinds & Shutters installed by Blind Inspiration several years ago & have been so happy with the product quality that we have just had them installed at our new home.The team are all very professional & nothing is too much trouble.I have also recommended Blind Inspiration to several of my friends.

Blind & Shutter Shops

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Great service and I love my blinds

published

A pleasure to deal with a company that turns up on time and then gives me great advice (as I didn't know what to do) and then installs them on time. The lady that came out to measure and quote was lovely and very patient with me.

Great from wow to go

published

Just had plantation shutters and motorised roller blinds installed. Very happy customer had read the bad reviews but just not the case for me. From sales to installation and lead time all went to schedule. I would recommend Blind Inspiration for its expertise and knowledge of the products it sells.

Theresa

Theresa

  • 2 reviews
  • 2 likes

Wonderful experience

published

Worst experience

published

From the initial request for new blinds this has been a very sad and poor experience. Service standards are well below par, so suggest you go elsewhere

happy customer

published

We have had blinds and shutters installed by Blind Inspiration!! our whole experience with blind inspiration has been a pleasure. from start to finish.
the sales lady, blinds installer and head office very professional and polite at all times. We have recommend
them to friends and family.
Thank you again.

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Questions & Answers

sydneymidge

sydneymidgeasked

Hi. Is this the company in Lane Cove West? I read all the bad reviews just before the consultant arrived, too late to cancel. However I understand there is another similar name company further out west or in the Hills district, and that they might be the ones with the bad reviews. If someone could tell me please where this Blind Inspiration company is located I'd be most grateful. Thank you.

3 answers
Anne-Marie
Anne-Marie

Yes I think it is, if the consultant is Amanda.

geenfietsen
geenfietsen

I'd take some of the bad reviews with a grain of salt, though - a number of them are written by reviewers who only have one review to their name, they're short with no detail and they have similar language and complaints ("I wish I had read the reviews"). Those are often hallmark features of fake reviews. Having said that, some of the positive reviews are similar.

There are a couple of bad reviews from reviewers who have multiple reviews so I would put more stock in those.

sydneymidge
sydneymidge

Interesting observation. Thanks for responding..

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