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Blockout Blinds
4.3 from 1,434 reviews

Reviews

(994)
(231)
(30)
(15)
(164)
  • Product Quality
    4.1 (135)
  • Return Claim MadeYes (13) · No (233)
  • Warranty Claim MadeYes (16) · No (234)

Reviewer Photos & Videos

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Rob

Rob

  • 2 reviews

Woeful Product & Afterservice

published

The worst company we have ever used. TWO years to rectify problem after problem. Will never utilise company again. Demand FULL payment BEFORE installation. Refuse to return calls. Buyer beware.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes

GundayKK

GundayKKVictoria

  • Verified customer

Very Good

published

I was had a very pleasant experience dealing with Blockout Blinds when having new blinds installed for my home. They we’re very eager to help us out through the decision process to find which blinds suited our house the best.

They provided a seamless service that inspired confidence in my order whilst waiting upon manufacture. The wait was not too long either. The blinds were made quickly and we received them in perfect condition.

The install took place and we couldn’t have had a better day, so happy with the blinds and very happy with the service that we were provided with.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Tina

TinaGreater Melbourne (Outer), VIC

  • Verified customer

Great advises to transform the interior of your home

published

It was my parents that recommended this company to me and I'm just glad they did coz I didn't know anything about home improvements and stuff like that. My apartment looked so dull when we first moved in, and after I got a quote from blockout blinds up to the installation, the transformation was mesmerizing! My friends couldn't believe at how different my apartment looks and feels, and they too are getting quotes from these guys.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Gayle Pearce

Gayle PearceGreater Melbourne (Outer), VIC

  • Verified customer

Service is great, just like the first time we used this company

published

This is the second time that we used this company and the excellent service we got from the first time was just great till this latest order we did. Felix was very professional at his work and the advises we got from him were amazing.

Now the shutters have been installed and we're about to order from them again, this time for our daughter's home at Geelong. Awesome service from blockout blinds as always.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

BelGrans

BelGransVictoria

  • Verified customer

Highly Recommend

published

Blockout Blinds has been a great blind company to deal with. We only had a small order with them but still found them to be very accommodating and easy.

They made the whole process simple and easy to follow. Choosing the design for our blinds as well as selecting what kind of blind we wanted was very easy with the help of their representative.

The install went by with a breeze and without issue. The service that they provide is next to none in the blinds industry here in Victoria.

Fantastic.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Cecilia R

Cecilia RGreater Melbourne (Outer), VIC

  • Verified customer

Competitively priced, sturdy materials

published

I was looking for a competitive manufacturer for renewing the look of our home and I found Blockout Blinds. Their design consultants and online chat were great help to find the perfect shades for every room in the house at a very competitive price. I'm happy with our new shades now! Highly recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Jon Earsman

Jon EarsmanGreater Melbourne (Metropolitan), VIC

  • Verified customer

Reasonably priced for our budget

published

Outstanding service from this company! We never had any issues regarding the ordering process all the way through installation. The cafe blinds were just gorgeous that it changed the way how our house appeared and in a good way. Now we're ordering shutters for our guest houses and we'll never hesitate using blockout blinds again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

BernSains

BernSainsVictoria

  • Verified customer

Great Experiences

published

I had a fabulous experience dealing with Blockout Blinds when having my new blinds designed and installed. It was amazing being able to pick and choose the various options that I was provided with and it made it very easy to pinpoint what I think really suited my house.

Once I had decided on my blinds, the details were sent off to be turned into what I had envisioned. Once they were ready, I was contacted, and the install prep and procedure began. My install was booked and then awaited the arrival of the installer.

They arrived within the window provided and did an excellent install job and I couldn’t be happier with their work.

I would recommend to anyone.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Geoff and Seona

Geoff and SeonaGreater Melbourne (Outer), VIC

  • Verified customer

Excellent service from start to finish

published

These guys are awesome in the sense that the whole experience & transaction were very smooth and seamless! Now my home looks amazing thanks to the new awnings and cafe blinds they installed. Very impressive work from these guys.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
J. Underwood

J. UnderwoodGreater Melbourne (Inner), VIC

  • Verified customer

Great awnings, great price

published

It's amazing how a simple awning can change the look of your home! The quality of the materials look durable and now we need not contend with the usual blinds to get rid the blinding bright sun. The installer even taught us how to properly close them awnings in case of a windy day. Our experience with this company is great, we'll call them again for the ziptraks.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

MareeN8

MareeN8Victoria

  • Verified customer

Brilliant Blinds

published

I heard of Blockout Blinds through their radio advertisements and I am so happy that I decided to get my new blinds through them.

My blinds are of an amazing quality and were installed to a lovely standard. They even removed my old blinds that were in place and then installed the new ones.

The team at Blockout Blinds are lovely people and I was very pleased with the service that they provided me. Best blinds company that I’ve dealt with.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Sandy79

Sandy79Victoria

  • Verified customer

Amazing Service

published

My husband and I found Blockout Blinds through a stand at our local shopping centre. After being impressed with the products that they offered we opted to have a measure and quote done for the back of our house.

We had a man come to our house and discuss products with us. Finally, we settled on what we bought and couldn’t be happier.

The service from the man was very excellent and we are so pleased with how the blinds turned out. They look great.

Can’t recommend them more.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

TonyCarso

TonyCarsoVictoria

  • Verified customer

Great Company

published

I turned to Blockout Blinds after trying my luck with some other blinds companies around Melbourne and I was pleasantly surprised with the excellent level of service and quality of product from them.

The roman blinds that I had decided on with their consultant look fantastic and I can’t have hoped for anything better.

I would highly recommend them to anyone wishing to get new blinds for their home.
Excellent service and great product.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Sundae

SundaeGreater Melbourne (Outer), VIC

Horrible Experience, Damaged My Property, Total Rip Off

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Tina

TinaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Disappointing!!!

published

Worst company ever. Kept stuffing up order. Taking up to 4 months to install two small window awnings. I had to keep following up progress as no prompt updates would be made on their end. Several fails ensued initial stuff up. Will not prioritise install even if they fail numerous times on their end.

Return Claim MadeNo
Warranty Claim MadeNo
Tracey

TraceyGreater Melbourne (Outer), VIC

  • Verified customer

Very smooth transaction from phone call, to measure and quote, and finally installation

published

I was amazed at the transformation that the new roller blinds did to my home. Paul was very polite and professional when he did the measure. The transaction was seamless and smooth from start to finish. And now we're about to have some plantation shutters installed to our guest house! These guys are highly recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

B. Armstrong

B. ArmstrongSouthwest, VIC

  • Verified customer

Excellent service and home transformation

published

I don't normally write reviews, but I am compelled to share how great of an experience I had with this company. I was initially enquiring about getting someone to fix my existing blinds, until I was advised if I would prefer to change the look of my home completely.

Doubtful, I asked Jarryd which product he'd recommend until I gave him the go.

Come installation day, I was just awe-smacked in the face at how different my house looked and in a good way! These guys do know what they're doing. I even advised Jarryd how much I am willing to spend, and the new blinds just fit right in my bill! Awesome company, I would say.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

J.wilson

J.wilsonSouthwest, VIC

  • Verified customer

Fair price for a new look to my home

published

Stylish and excellently functional! I love the new roller blinds that they installed recently and it felt like they knew absolutely just what I needed in my home. The price I had to pay was fair for the quality and assistance that I've gotten from these guys.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Lisa Beuffer

Lisa BeufferGreater Melbourne (Metropolitan), VIC

  • Verified customer

Very easy to deal with and impressive outcome

published

This company is just great and very easy to deal with! I had them remove the old blinds from the previous owners and the new ones just completely changed the way my home looks. Getting them to provide a quote was very easy and their tradesman was very polite.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Shazzie6

Shazzie6Central Highlands and Goldfields, VIC

Poor customer service but brilliant blinds

published

My mums first contact and blinds were a bad example of customer service support. Installers fantastic. After installing she waited a further 6 weeks for battery so she couldn’t use blinds. So total of almost 5mth from consult and paying $$
She was told for her second lot of blinds she would be high priority but only failing again with communication and time line.
The installers were fantastic and the blinds amazing but very hard to recommend a 4-5 mth process to get blinds installed. Even when company had full payment of $$$. So disappointing.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Lilly

Lillyasked

Hi this is Lilly. Wondering why my comments are being rejected! I am a legitimate client in Bendgio who has had plantation shutters installed in Dec. Half broken. Interesting no comment back from them

1 answer
Blockout Blinds
Blockout Blinds P.Blockout Blinds

Hi Lilly,

We do not have the ability to reject comments - this must be from Product Review itself.

In order to discuss your account and any concerns can you please email telltheboss@blockoutblinds.com.au or call 9720 0011 and we will be able to look into your account and assist with any concerns.

Thank you,
Kaitlyn Farrance - Blockout Blinds


Lilly

Lillyasked

Where are your plantation shutters made. I have asked this 3x now

7 answers
Bev C.
Bev C.

I am not sure. Buy I would not buy anything from blockout blinds. I have been. Waiting for ,,8 months for my curtains. Got shutters ok

Lilly
Lilly

They are hopeless aren't they. I'm on a payment plan... Thinking I'll stop payment till I'm satisfied. I ordered last July,, @?!":#

Roxy
Roxy

They are made in China.


Lilly

Lillyasked

Where are your plantation shutters made

No answers

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