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Bloomex

Bloomex

2.3 from 4,260 reviews

Reviews

1.2

154 reviews
5
(4)
4
(3)
3
(0)
2
(6)
1
(141)
  • Product Quality
    1.3 (117)
  • Return Claim MadeYes (154) · No
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Reviewer Photos & Videos

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Mark

Mark

  • 2 reviews
  • Verified customer

Poor Service - Do not use

published
Product Quality
Return Claim MadeYes

Flowers

published

This flower shop has good prices online compared to other flower shops found online that don’t have prices as good as this flower shops prices which are nice and cheap and affordable

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

First time buying flowers online.

published

Travel a lot and never home. Let me Just say that my women loved them. She said the colors were beautiful pink and red. The message in the bottle was a cute poem. Over all great experience

Product Quality
Return Claim MadeYes
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CustomerN

CustomerNVictoria

  • Verified customer

Dead flowers, expired and opened food hamper - never order from Bloomex

published
Product Quality
Return Claim MadeYes
Karen M.

Karen M.South East Queensland, QLD

  • 2 reviews
  • Verified customer

Won’t refund

published

The order was not delivered to the correct address and they won’t give me a refund, it is a lot of money, seriously not impressed, would NOT recommend to anyone, THEIVES

Product Quality
Return Claim MadeYes
Bad son

Bad sonGreater Melbourne (Outer), VIC

Avoid choosing Bloomex for flowers if you like the person you are sending them to!

published
Product Quality
Return Claim MadeYes
TJE

TJEIllawarra, NSW

  • 3 reviews

Mother’s Day Flowers, 2 Weeks Late

published
Product Quality
Return Claim MadeYes
  • Verified customer

Never use bloomex. Worst service!

published

This company is a total scam. I put in an order on the 10th of May. They never sent the flowers and ever since I have been getting emails saying the status of my order has changed even though they said days ago they didn't have the stock so would process refund. They are still active on the website, taking payments. It is illegal to take payment if they know they do not have the stock to send. Do not order from this website. They are scammers. They have no customer service team. Just bounce you back and forth from one person to another or don't answer at all.

Product Quality
Return Claim MadeYes

Review collected in partnership with Bloomex

  • Verified customer

Do not use this service

published
Product Quality
Return Claim MadeYes
Flowers & Gift Shops

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Jessica

JessicaPerth, WA

  • 3 reviews

Not delivered on time and roses had black edges!

published
Product Quality
Return Claim MadeYes
Shellie T.

Shellie T.South East Queensland, QLD

Order delivered

published

My Mother’s Day flowers from my daughter and Son-in-law In Spain arrived today. Flowers are gorgeous, wine and chocolates delicious. Thank you Bloomex for resending their order, very much appreciated.

Product Quality
Return Claim MadeYes
Disappointed

DisappointedGreater Melbourne (Metropolitan), VIC

  • Verified customer

Poor before during and aftercare service

published
  • +2
Product Quality
Return Claim MadeYes
Abbie

Abbie

  • 2 reviews

Wouldn't recommend this company

published
Product Quality
Return Claim MadeYes
Princess Sud

Princess SudSydney, NSW

FANTASTIC PRICES

published

Got a bargain .. fantastic prices made someone very happy! Got a huge discount compared to other sites! Thank you for the great service Bloomex what a great service indeed. Well Done!

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Mpdrsn

MpdrsnNarre Warren

  • 2 reviews
  • Verified customer

Do not order from here

published

I ordered a bouquet of flowers and even upgraded to the largest bouquet. They were for a family member and I was so embarrassed to see what they received. Completely different to the photo and spoke to customer care several times and they only offered me a $20 store credit ... like I was going to purchase from there again :( absolutely terrible and embarrassing. I would not risk purchasing for here, you can be the judge and view the photos I arranged.

Product Quality
Return Claim MadeYes
Flowers & Gift Shops

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Wayne

WayneGreater Melbourne (Outer), VIC

Disappointing service and incorrect flowers

published

Ordered Tulips and got delivered what looks like dandy lions. Flowers were delivered to a different address listed. Very poor customer service. Advised that tulips weren't available so these were substituted for a similar product without any form of contact prior. The substitute wasn't even close to the order. Will never use or recommend Bloomex again. Will take this matter further.

Product Quality
Return Claim MadeYes
Scambuster

ScambusterNorth Queensland, QLD

  • 2 reviews
  • Verified customer

They advised me they have no flowers - do not use

published

I had an order to be delivered on Tuesday 12th May. I was advised on Monday that they could not deliver until Thursday due to demand but the delivery was now locked in and could not be cancelled. Email received on Weds to advise they had no flowers. Australian growers out of stock and overseas delayed. Do not use this company until they have stock.

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Peter from Thornlie

Peter from ThornliePerth, WA

  • 2 reviews

BloomeX should not be allowed to trade

published

well ordered roses for my wife's 60th. didn't arrive haven't responded to my emails. Surely this is fraud. Please never use this company. No use filing up companies like this bank account. please spread this advice.

Chris
Very disappointed and embarrassed to be ripped off

Return Claim MadeYes
Elvis K.

Elvis K.Sydney, NSW

Flowers from the grave

published

Ordered flowers for Mother's day. They arrived 2 days late and wilted like a desert snow pea. If I didn't know any better, I would think that they waited until after Mother's day to raid the headstones of the local cemetery.
Poor form and poor service

Return Claim MadeYes

Don't waste your money

published

All this site wants is your money. Please don't make the same mistake as I did. I purchased from them this mother's day. I received dead two day late flowers. Nothing like the picture described or advertised. Haven't received a refund, being blatantly ignored by they're pathetic excuse for "customer service".

Product Quality
Return Claim MadeYes
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Questions & Answers

Jian W.

Jian W.asked

Never order from Bloomex!!!

No answers
Danny H.

Danny H.asked

Why do you charge in US dollars and not mention that at checkout? Costs U.K. customers nearly twice as much.

No answers
Lamibydesign

Lamibydesignasked

Everyone visit BLOOMEX SUX on Facebook. It is a close group and there are many like us. Maybe we can take a class action or get A Current Affair to investigate?

3 answers
Loz
Loz

Sure will take a look now

Jian W.
Jian W.

would like to take action together

Farmgirl
Farmgirl

I have written to ACA and complained. Let’s hope they run a story about this shady company.

Get an answer from our members and Bloomex representatives

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