Failed to deliver on Valentines Day, then at 7pm sent a message saying they were let down by couriers. Have stated i will get a full refund and offered 15% discount on next order. There shall be no next order, Interflora have never failed or let me down. Obviously my mistake for trying someone new who do not have the same ethics and reliability as Interflora always have

Valentine's day let down , thy sent an email at 4pm on Valentine's saying sorry delivery canceled, thanks for leaving it so late , sat in all day waiting

Bloomex failed to fulfil their service. In fact, they did not deliver the flowers on my mother's special day (as booked). They delivered it on the wrong day. And they think that's ok?

Absolutely avoid this company. If your recipient is special enough to receive flowers from you, you do not want to risk it with Bloomex.

Customer support was completely cold and tried to profit further by getting me to order again.

I have ordered before and make repeat orders nice flowers good service and good value, I ordered for a friends birthday

Paid $90 for flowers for my sister to turn up
On her wedding day that was cancelled due to lockdown and they did not turn up.

I wish I saw the reviews first.
My order number is 01647890

The instructions informed the delivery to call the intercom and wait for my GF to come down the elevator, they rung it, and walked off. Didnt wait for her, didnt deliver the flowers.

If i do not receive a refund I will be going to fair trade and taking action legally.

AVOID THIS COMPANY

Nothing like the advertised product. Thankfully I went “supersized” and paid the extra $15, which as you can see is massive. Response to me was “the arrangement was in accordance with their policy” with regards to using cheaper and fewer flowers. I understand that companies can run out of stock, but at least tell the customer that what they are going to receive is going to be nothing like the $90 product they have purchased. Best off going to IGA and buying a $10 bunch and not waste your time with Bloomex.

my sons first valentines ever, the flowers he ordered were brown and dying. I have rung their office 3 times and was cut off 3 times. Then on the 4th attempt I was given an email address to send photos and funnily it was also returned. I will be telling everyone not to use this company and will be reporting them to consumer affairs. My son did not know to read reviews I wish he had as from what I am reading everyone is having the same problem

Black ball this site. They take your money then cancel leaving no time for Re delivery and fin a replacement.

I am in NZ and ordered flowers for my daughter in Brisbane. They were supposed to be a selection of flowers and she received 6 roses that died in 2 days. Offered a $30 store credit which I won't be using.

Bad, very very bad. $179 spent on something that looked like a $40 supermarket bunch. Delivered a day late. Every single review here is negative, positive ones are clearly fake. Should be shut down!

Wish I had read the reviews first. $90 of flowers incl delivery to deliver in Perth WA, 10 days ago, have rung 15 times, answered 1 time and got told they would be delivered next day. Nope! They are flowers to thank a friend for putting us and our furry pets up when we were evacuated from the recent fires in WA. The address for the delivery was well out of the fire zone, though we got an email to say "Due to the fires your order has been put on hold, etc etc......" If you try to ring them, hit 1 for placing a new order because they don't answer the option 2 for order enquiry.
Please do not use these people, service is non-existent!

Orders not fullfilled as per what was ordered. Company os a total sham. Will be seeking full refund dont bother

Nothing like the picture, false advertising, customer service stands by their quality and that's why I'm reviewing. I do not recommend! Rip off!!