False advertising - Terrible Product and Service QualityI want to give zero stars for my service experience with Bloomex. This was the second time that I received flowers sent thru bloomex and they are in no-way the quality expected as promoted in the website. My boyfriend sent me flowers, chocolates, and wine for Valentines day a week ago. Firstly, delivery was delayed by a day. Secondly, the flowers were wilted and poorly wrapped, the chocolates were melted, and the wine was not delivered because it was damaged. It was very disappointing to both the sender and recipient. It was a complete waste of time for everyone and not worth the money spent. My only suggestion is close the business until product and service quality is fixed and improved. Would not recommend Bloomex to anyone.
DisappointingLate delivery even though I paid additional for fast delivery. Then I was promised an upgrade but flowers received was not even of the standard in the picture. Vase for which I paid extra was delivered broken. Very disappointed Show details
extremely disappointeddisgraceful...mum ordered me Lilies for my birthday. delivered the day after she wanted them delivered. I was in shock when I opened the damaged box. not the flowers my mum ordered. received chrysanthemums when she ordered Lilies. All flowers petals had fallen off clearly not fresh. I would recommend Bloomex to anyone. Show details
Beware of BloomexI wish that no one ever uses this service. They take money for the order and then don't bring it for a week. They don't call back for clarification, they don't do anything at all - they just use my money. Now I am trying to get my money back. Never again. Bloomex - scum. Show details
DisgustingReceived flowers from my husband for Valentine’s Day who is away for work. What he ordered and what I got is completely different never again will he go through them. Pics of what was pretty and what I received.
Do not use BloomexDo NOT order through these people. Over prices for what you get. Flowers are coloured with paint, what you order, is not what is supplied. Not on time even though you pay extra. 2 unpleasant experiences. Show details
Very disappointing serviceI will never buy flower from this company again, ordered flowers for my wife for our 13th wedding anniversary. They ring me on the day to tell me they don’t have the flowers I ordered and will pick some of their own and I will receive a free vase. Flowers came a day late with no vase and the card did not have my message to my wife it was blank. This is very disappointing I will not be recommending this company to anyone so angry. And half the flowers are old Show details
Terrible, lucky I have a huge network of followersCant put zero.
Couldnt get a credit.
Poor quality on 1st delivery and to get an upgrade to compensate, the 2nd delivery was worse. Shop elsewhere.
$137 attached photos you decide.
Bloomex is the worst online company stay clearMy wife valentines gift was delivered 2 days later and just left at my front door at 21:30pm what a disappointment Show details
Valentine's Day LetdownThis Valentine's Day, I received a bouquet of roses from Bloomex, and unfortunately, it was a major letdown. The flowers, intended to bring joy and love, instead turned the day into a disappointment.
The roses barely lasted a day, and their sorry state upon arrival was disheartening. Wilted and appearing almost dead, the bouquet lacked the freshness and vibrancy one would expect, especially on a romantic occasion. The presentation was far from what I anticipated, making it an embarrassing experience.
It's disheartening when a thoughtful gesture falls short, and in this case, it left me feeling unsatisfied and disappointed. I believe it's important to share this feedback so that improvements can be made for future customers! Show details
Horror Valentine’s bloomscammer company, they send the flowers which not the same as in picture at all Show details
Don’t waste your moneyDon’t waste your time or money. Ordered flowers to be delivered on a set date, never showed up at all, rang bloomex multiple time, finally got onto some one to say, we have refunded the money into your account as we have been trying to contact you as we are out of stock. No one contacted me at all. Still no refund into my account.
DisgustingRubbish flowers. Nothing like the picture, a complete disgrace. Very unhappy.
False AdvertisingFlowers arrived two days after the date I requested and had been in transit during the two hottest days of summer! The chocolates were ruined and unfit to be eaten and the flowers were nothing like the ‘deluxe designer’ bunch of flowers I ordered and had suffered terribly from their prolonged journey. I phoned and was promised a full refund, I’m sure just to get me off the phone, but it never came. I emailed and phoned multiple times and was offered multiple store credits that I continually refused. After sending photos of the items sent, I fi... Read morenally negotiated a refund minus the cost of the vase, as it was the only thing that ‘worked’! Reply to the update emails they send you with your photos to voice your disapproval of the products you receive and don’t give up on requesting a refund.
The worst service IV ever receivedI made an order and paid for flowers to be delivered on Valentine's Day ,they weren't delivered and was told they'd been delivered 2 days later ,which was a waste of time .still no flowers .I requested a refund the same day the flowers weren't delivered but all iv gotton was poor unhelpful muck around service,was told it was couriers fault so I said that was for them to take it up with ,I placed my order with bloomex.I was offered store credit of $20 when the flowers cost me $129,I don't want any sort of store credit ,I won't ever shop here a... Read moregain .this stressful and frustrating experience,highly don't recommend this business at all ,you will be ripped off and told lies ,they will take your money within minutes and flog you off if you email or ring them .
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