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Bloomex

Bloomex

2.2 from 5,103 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (257)
  • Return Claim MadeYes (9) · No (284)
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Shenaye

ShenayeSouth East Queensland, QLD

Lovely flowers and always on time

published

Always great flowers and looking fresh. Always delivered on time and never disappoints me. Never have an issue and great customer service

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Leanne

LeanneSouth East Queensland, QLD

I love Bloomex!

published

Flowers are always fresh and the prices are reasonable. All orders were delivered on time. Very happy with every order I've placed.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

The reviewer stated that an incentive was offered for this review

many thanks

published

on the 22nd of january you sent flowers to my sister in Adelaide she said they were beautiful thank you cheryl

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

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The flowers are perfect! Such a fantastic and responsive service!

published

The flowers are perfect! Such a fantastic and responsive service! You made my sister's birthday extra special! I also received 40% off, so the priced was very affordable.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Maureen

MaureenSydney, NSW

Reliable Bloomex

published

I have used Bloomex a number of times over the years and never been disappointed with their service or product(s).
Today, I have sent two (2) gifts. Both 50% discounted. The first, a bouquet of flowers for my daughter-in-law and the second, a gift basket for my grandson on his birthday.

Since I am stuck overseas because of Covid 19, the only gift I can be sure will arrive and be exactly as advertised is from Bloomex.

I have never disappointed the recipients with the quality, service and pleasure Bloomex gifts have given.
Thank you Bloomex for being reliable when most needed.

Maureen Hough

1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Lots of Designs at affordable prices

published

Great flower designs for any occasion, an easy to use website, helpful and friendly staff on the customer service line.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

The reviewer stated that an incentive was offered for this review

Dita Robson

Dita RobsonQueensland, Australia

  • 4 reviews

Absolutely Gorgeous

published

Thank you guys soo much for my beautiful Bouquet of gorgeous flowers today, you were amazing and very helpful, my friend could not be happier it definitely brighten her day

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

hope they arrive on time

published

easy to order and amazing prices for
there flowers! i deffs will be buying more, if they do deliver on time and everythint is as the website says

Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We seek to make ordering easier and more satisfying. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Hendo

Hendo

  • 3 reviews

Great job thanks Bloomex

published

My friend loved the flowers, they really cheered her up at a very sad time in her life. I’ve used Bloomex before with same results.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Flowers & Gift Shops

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  • Verified customer

On time every time-always professional

published

Always great to gift a treat to somebody Always brightens up their day. Good value company and very good quality. Slan

Product Quality
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Kerri

KerriHunter Region, NSW

  • 4 reviews

Wonderful for all occasions!

published

Beautiful choice of gorgeous flowers for all occasions Great offers and discounts when using service regularly Lovely staff answer any questions Thankyou Bloomex

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Service has been perfect

published

Service has always been great, no issue to date

I have been using Bloomex for couple of years now and had no issue so far.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

Shona

Shona

  • 2 reviews

Great Day value "FRIDAY "

published

Great day value Friday.
Best affordable flowers to any loved one to any friend that needs a pick me up.
Highly recommend. As receivers every time when I've used have enjoyed and apperciated so much!

Product Quality
Return Claim MadeYes
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Debra

DebraGreater Melbourne (Outer), VIC

Impressed

published

Flowers were fresh and looked beautiful . The bouquet of flowers were also delivered on the day specified. I will use them again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Perfect, so easy to order

published

The best place to order for special occasions. It was my first time ordering. Great service and support. will surely oredr again

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Flowers & Gift Shops

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liberty1998

liberty1998AU

  • 9 reviews
  • 5 likes
  • Verified customer

My go-to online flowers +++ delivery service

published

I live away from family and flowers are the easy way to say "I love you" from a distance. All of my Bloomex purchase experiences have been positive and the flowers or gift baskets gratefully received.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Wendy

WendySouth East Queensland, QLD

I Love Bloomex!

published

I keep on coming back to Bloomex for my flower and hamper orders. Easy to order, great products and delivery always on time. I have used Bloomex many times now over the past 5 years. Keep up the great work Bloomex cannot recommend you enough!

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Diane

Diane

  • 2 reviews
  • 1 like

Awesome processing and service

published

We ordered Christmas cheer for our family who are stuck in WA for Christmas and unable to travel home to their family for Christmas.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

  • Verified customer

Easy delivery with bloomex.ca

published

bloomex is the very good delivery system in canada to send gift or greetings to loved one.
i used this site once and got good results of their service to customer.

Product Quality
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

The reviewer stated that an incentive was offered for this review

Kate B

Kate BAU

  • 2 reviews

Easy ordering

published

Very easy to manage web page - lots of variety and beautiful products to choose from. I'd use this service again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bloomex
Customer SupportBloomex

Thank you for giving us your feedback. We are happy to hear you are satisfied with our service. We seek to make ordering easier and more satisfying. We will be pleased to serve you soon next time.

Best regards, Bloomex Customer Support

Page 1 of 53
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Questions & Answers

Kayels

Kayelsasked

Order number 01613374 ordered 15th December for delivery 24th still not delivered promised delivery today ..still hasn’t arrived ! I want a full refund ! I will be contacting nsw fair trade

6 answers
Bloomex
Customer SupportBloomex

Thank you for your request. Your new fresh order is in transit with Aramex by tracking number 4Z0009311468 and it will be delivered soon.

Regards, Bloomex Customer Support

Fiona Flynn
Fiona Flynn

Contact your bank or credit card provider and request a charge back. I did and got a full refund.

Kayels
Kayels

Thanks Fiona !

APea

APeaasked

I really wish I had of read these reviews before ordering. After my order not delivered 2 days after it should have been, I suspect I’m one of the many that will be chasing a refund.

4 answers
Bloomex
Customer SupportBloomex

We really appreciate the fact that you shared opinion. We strive to become better now and we do hope that your next time with Bloomex will be better. Once again, thank you very much for your feedback. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number.
Warm regards, Bloomex Customer Support

Iharpe
Iharpe

Send complaint and they will give you a $20:credit on your next order. What a Joke.

mick2013
mick2013

BLOOMEX is a well crafted scam. They get around the law by actually sometimes delivery flowers and hope no-one will go to the authorities. I will and am determined they never get to rip off Australians again. TAKE NO NOTICE of "positive" reviews, they are written by the 2 people who actually work at Bloomex. Bloomex is a Canadian company ripping off Australians. Why in the hell haven't Canadian authorities clamped down on them ?- there are 1000s of Canadians who have complained.

peter

peterasked

Just leaving you this message if i dont get a refund i will be calling fair trading i think they would be very interested reading all these complaints my name is peter my customer order is 1609883

6 answers
Bloomex
Customer SupportBloomex

Thank you for your request. A full refund has been processed for your order and will appear on your bank statement within 24-48 hours. Once again, we present our apology for any inconvenience.

Regards, Bloomex Customer Support

peter
peter

IF its not back into my account within 24 48 hours i definitely will be going to fair trading

Beebah
Beebah

Did you get your refund back? I am still trying to chase my refund of $250

Get an answer from our members and Bloomex representatives

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