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Bloomex

Bloomex

1.9 from 7,733 reviews · View Statistics
See the Best Flowers & Gift Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Bloomex

Reviews

  • Product Quality
    1.8 (3,181)
  • Return Claim MadeYes (581) · No (2,866)
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Debby
DebbySydney, NSW

Hopeless

published

I wish there was a 0 as I would rate them 0..told me they would deliver on Monday..they didn't when I rung to see if they had been delivered they said no sorry the florist ran out of those flowers and won't have them in till tomorrow..she said they would add more flowers to make up for it...I got disconnected and had to phone back and got a different person and she went on to tell me they don't deliver to that area on a Monday...wow now who do you believe ..any way they got delivered on the Tuesday flowers looked terrible definitely no upgrade...disgusting....Would not recommend at all ...and if this review gets deleted..don't worry in telling everybody not to order from you ..you are a disgrace ..

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Sara M
Sara MSydney, NSW

Same day delivery? Lol!

published

Unfortunately, I had to give them a star to place a review. Do yourself a favour and scroll on. I asked for a next day delivery. It didn't happen so they have blamed Covid and Aramex and said it would be delivered on Tuesday. It's Friday. Still no delivery. So I rang the 1800 number and my order is being "investigated". They are dodging a refund. Do yourself a favour and call a local florist.

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Incentivised Review No
Return Claim MadeNo
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Meredith
MeredithMetropolitan Adelaide, SA

less than one star quality

published

i did not receive what i ordered from the website
some flowers were dead when they arrived
i am extremely embarrassed my name was associated with the product
attached is what was sent
i contacted bloomex to discuss this issue twice now but have had no response or monies refunded

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Product Quality
1/5
Incentivised Review No
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Julie
Julie
  • 2 reviews

Wish I had read these reviews before I purchased

published

This box said to state actual facts and be objective so look at the photos for actual facts. Not happy, I feel embarrassed to have these sent to someone greiving.

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Incentivised Review No
Return Claim MadeYes
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Doesn't deserve one star

published

The fruit basket I ordered contained substandard and even some mouldy fruit. I do not recommend this company at all.

Product Quality
1/5
Incentivised Review No
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Cathy
CathyGreater Melbourne (Outer), VIC

BEWARE: Worst flowers and worst customer service

published

Paid nearly $100 for the worst flowers I've ever seen in my life. I have since emailed the company twice with no response. Flowers were also delivered very late in the day.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Not what you pay for

published

I paid for a bunch of flowers and received a smaller bunch of different flowers to what I ordered very disappointed

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Incentivised Review No
Return Claim MadeNo
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Kas
KasGreater Melbourne (Inner), VIC

Do Not Order From This Company

published
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Product Quality
1/5
Incentivised Review No
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Greta
GretaSydney, NSW
  • 2 reviews
  • 3 likes
  • Verified

Absolutely awful experience

published

Paid 100 dollars for the same day delivery for the new born baby present, but the order was not delivered at all! It is now 1 month later and I still have to be contacting authorities to get my refund for the service they have not provided for me. Stay away from this business, they are very unfair, have awful customer service and zero care. Once they take your money, they will not want to refund you, even if unable to provide the requested service... I am now lodging the case for the investigation with the consumer rights commission, Fair Trading and courts. Something I did not plan doing at all, I just wanted to send my gift on a very special day...

Incentivised Review No
Return Claim MadeYes
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Chris
ChrisSydney, NSW
  • 2 reviews

Terrible!

published

I would like a refund. Bloomex advertises same day or next day delivery. Took our money and did not deliver on my daughter’s birthday. Still not delivered 3 days later. No offer of a refund. Dreadful service

Incentivised Review No
Return Claim MadeNo
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Old flowers

published

Received flowers for b'day on 23rd,not what my sister ordered&all wilted,2 days later,today they are all brown&really wilted.My sister paid good money&is so upset this is what I received.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Order not received

published

I ordered 2 sets of flowers to be delivered on Saturday 25th June for my mom's 80th Bday. I confirmed from the staff whether it will really be delivered. She confirmed yes there is a schedule of delivery on Saturday.
Nothing has been received. I just realized now upon checking my account,they charged me for the flowers but nothing arrived on Saturday. Won't order there again!

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Totally dreadful.

published

I ordered flowers for and was told on the the day they could not deliver for another 4 days or I had to pay more.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Worst Bunch of Flowers ever Seen

published

Ordered 20/06 for delivery 21/06. After taking money was told delivery would be Friday but could pay an extra $20.00 for a local florist to do it. Well that didn't happen either. (didn't get my $20.00 refunded either) A very sad week old looking bunch of flowers tuned up on the 23/6. My Mum sent me a photo and I have never been so embarrassed in all my life. I WILL NEVER USE OR RECOMMEND THIS COMPANY AGAIN.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Angelique Mott
Angelique MottCentral Highlands and Goldfields, VIC
  • 3 reviews
  • 2 likes

Extremely poor customer service and delivery

published
Incentivised Review No
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Questions & Answers

Gen
Genasked

I ordered and paid for flower delivery on 3rd June. Can you tell me where they are?

No answers
Mike B.
Mike B.asked

What's the Bloomex reason for the website connecting to Yandex?
Why are so many Bloomex reviews one star?
Is this all the work of Dimitri Lokhonia?

No answers
Carl E.
Carl E.asked

Evil lying deceitful company!!! How do you live with yourselves, that’s my question, now give me an answer!!!!

1 answer
Bloomex
Customer SupportBloomexSend a private message
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