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Blue Zebra

Blue Zebra

1.0 from 2 reviews · View Statistics
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Reviews

1.0
2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Claim Resolution Time
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (1)
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TERRIBLE! Nearly 5 months after a hail storm and still no resolution

published

Our home was severely damaged in a hail storm in May. It has now been 3 months since ANY action was taken by BZI to finalise the claim. They are just sitting on their hands. There is a formal complaint in with AFCA and they keep asking for extensions to avoid paying the claim. They have used every excuse in the book. DONT use them! They have lied and been caught out on more occasions than I can count. They're crooks. I spoke to a representative from A Current Affair today and they are interested in the story... Your know its bad when prime time media are interested!

Value for Money
1/5
Transparency
1/5
Will
WillCentral West, NSW
  • 5 reviews
  • 6 likes

These guys are trash, cant help anyone in remote areas of NSW,

published

They have taken 8 weeks from when we applied for the claim. They dont have any professional evidence based in country areas of NSW and looks like we are without a bathroom for another month in the house

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Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Landlord
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