Reviewer Photos & Videos
First and last pair of Blundstones
About a month after purchasing Blundstone 991 started to get rubbing on the top side of toes causing blisters. Blundstone did refund me to their credit but will never buy them again. Have seen similar reviews by others.
Outstanding customer service. Thank you.
I contacted Blundstone customer support in regards to a matter and it was resolved within 24 hours. The customer support went far beyond my expectations and provided the most exceptional resolution. Very pleased.
Blundstone Boot Quality is Poor
My daughter wore her sisters 2 plus year old Blundstone boots and retired them after the sole wore down and developed a hole. My daughter saved up her money and purchased another pair. Exactly the same. Less than six months later she shoes leek, the toe lining has worn away and developed a hole in the outside area. They are rubbish quality. Even feeling the leather on the new ones compared to the older ones you can clearly see they are lesser quality. Absolute rubbish.
I had an small issue with a pair of boots , I contacted Michele at the Derwent Park factory who sent me to see a wonderful lady named Jo.
Issue sorted both so friendly and helpful a true credit to the company.
Always loved the boots and always will.
Thanks Girls happy customer.
Second pair that sole melts out
Have bougtha few pairs always been happy but lust two pair the sole just of both shors started to decompose
Overpriced, didn’t last 5 months!! Never again. Apparently they source the leather from China well that says it all. Made in Australia though lol.
Not recommended Blundstone 5000 boot
I grew up in Tasmania when Blundstone boots were the boot to wear because of their outstanding comfort and durability. I again bought Blundstone because of the name and my memories of their quality. BIG MISTAKE!The soles cracked and fell off after very little use so my $200 boots are an absolute waste of money.
I purchased a pair of boots in 2010 and only wore them on occasion. I had been ill for some time and recently in 2020 made a complete recovery. I decide to put my boots on to work around the home unfortunately the rubber soles fell apart. My wife told me just throw them away but I thought I would just ask if tis was normal from Blundstone I was told because of the lack of use the rubber dose disintegrate. This is where I was completely impressed by the service they replaced my old boots with a new pair and gave me the upgraded model, they inf...ormed me how this happens with lack of use. I've been in the service and customer industry for 30 plus years and this kind of reference I would love to hear about my company. I will tell the world about this service and would never buy any other brand. Congratulations Blundstone customer service.
Didn’t last 2 months! Poor customer service
I thought buy Aussie made for work (plumbing) ... Blundstone’s they have “work boots”. They didn’t last 2 months and fell apart. I was then told my 6 month warranty was void due to wear and tear. Poor customer service. Choose a different brand as I wish I did.
FANTASTIC CUSTOMER SERVICE
My Blundstones have had very little wear and suddenly developed a problem with the upper toe area which left me with dreadful pain and blisters - clearly there was a manufacturing problem. I contacted Head office and Michelle gave me clear directions about filling in the warranty form. I did so and included photos of my problem. 24 hours later I was contacted by email and informed I would receive a new pair of boots.
Proud to support Australian made and incredibly pleased with the quality of customer service and commitment to satisfaction.
Bought these boots after not having had Blundstones for some time. Have had them for several months now. The fit is poor, the soles are made of cheap material. The insides of the boots is falling apart and I only wear them for casual not for work.
My old Blundstones lasted for years, these new ones are complete rubbish. This is what happens when you outsource manufacturing to a country that make cheap, inferior products.
These are the best things I have literally ever purchased
I was tossing up about getting Blundstones or not. I wanted a pair of really durable boots that would be perfect for travel: great for hikes and walking all day, but still fashionable enough to wear with jeans and even in winter with dresses. But Blundstones are expensive! However, after living in these boots for 6 months they are 100000% worth the price. I have the original hi-top boots in black.
After months of daily wear, they still look fantastic. The leather is easy to wipe clean and they are yet to have any noticeable scratches. The onl...y signs of wear are the areas of the shoe that are crinkled because of the way your toes bend as you walk. The sole of the shoe is thick and durable, but they still just look like a really nice pair of chelsea boots. Also, they really are 100% waterproof. I have walked through deep puddles and thick mud and my socks and feet are completely dry afterward. I wear very thick orthotics in my shoes due to problem feet, and therefore needed boots that would fit these. For those who wear orthotics, we know that this can be a huge struggle. Luckily, Blundstone online customer service team is fantastic and helped me out. I messaged them about the orthotics, sent them my measurements and they let me know exactly which size I should purchase. My orthotics slipped into the blundstones perfectly, and still left me with heaps of room for my feet. If you don't wear orthotics, they come with a normal but removable insole. A lot of the reviews on this website are very negative, but I do not know why. This is not sponsored in anyway and I barely ever write reviews, but these shoes warrant one. I honestly cannot recommend blundstones enough. I have doc martens too but since I got my blunnies I haven't even put them on. Blundstones are worth the price tag if you know you'll make use of them. I'll definitely be wearing them for the rest of my life.
Terrible customer service
Bought a new pair they split after wearing them for I kid you not less than 40 hours. Took them back in for refund and basically got told that it wasn’t a manufacturers fault and looked like I had intentionally cut them! Super annoyed about the entire ordeal and have had nothing but trouble even when I phoned through to their NZ office.
I have this pair of Blundstone's that was given to me by the Hospital that I work in. I have worn them for the first time for almost a week, when the sole on the right boot rip and crumble in to pieces. I also notice that the left one started to do the same thing. I have attached the photos of them.
Email was sent to Bludstones, with no reply back.
Awful blundstone customer service
Awful Blundstone customer support. I ordered directly from Blunderstone instead of Amazon because I thought I was supporting a cool brand. Their ordering system didn't mention they could not ship to a P.O. Box and they didn't let me know they weren't shipping my order until I reached out a week later because I hadn't gotten a tracking number yet. No offer of expedited shipping and now I have to wait longer and pay more money to ship it from the alternate address I had to provide. Customer rep made me feel like it was my fault for having the wrong address.
|Category||Online Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes and Work/Trade/Heavyduty Boots|
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