After a BMW recall to fix the airbag in 2019 the airbag light has come on yet BMW won't review the fault without getting paid a substantial amount. I have heard on many instances of this occurring. BMW has continued to not take responsibility for faulty airbags which have been well documented as being a manufacturing issue. BMW product backing is extremely disappointing and will destroy their resale value if they continue down this path. BMW shame on you.

I picked up my 2020 BMW 340 Xdrive in March 2020. With the lockdowns in Melbourne - car has only done 3000Km in 8.5 months. During that time the car has been back for repairs than its been anywhere else.
1. Assisted Driving system failed while doing 100km on M1. Car went across 2 lanes.
2. Computer goes offline
3. Assisted parking system keeps failing and throwing errors
4. Rattling sunroof
None of these issues were fixed. BMW keeps reloading the software and handing it back saying its fixed. As a consumer of BMW, you have no other choice but to keep going back to them to get the car fixed. Right now they have had the car for 2 weeks and still no idea on when it will be fixed.
Terrible service, terrible product.

I have wanted to drive a BMW my whole life and after just over a year of driving a 335i sedan on a novated lease I must say I am so disappointed and expected better for BMW. This car is a straight up lemon. 2 major problems which arose in the first year of using the car, first one a crack and subsequent leak in the coolant system. Second one a few months later the car just wouldn't start apparently due to "software problems" affecting the starter motor. We have had to pay around $4000 to date out of our pockets as the novated lease budget wasn't sufficient to cover the rip off prices that BMW service charge. Next car will not be a BMW thats for sure. Crap quality.

driving experience great, handles good, no noises, stops well. nice leather seats, plenty of leg room. reliability none.always breaking down. running costs through the roof. the most unreliable, expensive car i have ever owned.stay away from this series 3 model. you have to take it to a specialist car mechanic,

They are great with the sales process and quick to sell you a car, but seriously absolutely disgusting on their back up warranty and service, especially Motorline BMW Logan, the service manager has the worst attitude and they definitely don't stand by their brand and product which is a real shame and what makes things worse, the attitude of the service manager is 'i don't care that you have had 12 Bmw's if you don't come back and buy a car again i don't care'.

Bought new 2010 320i Executive. Had bad car accident, not 1 airbag deployed after 2 collisions: bounced off a car and then a pole.
Can I sue BMW?

Purchased brand new, has been to the dealership on no less than 10 occasions. Added recent invoices up and it has had 14k worth of repairs luckily under warranty. Problem items, 6 months into ownership:
- mechatronics gearbox replacement 11k to fix (6000 km's)
- cylinder head cover replacement and vacuum pump replaced twice (36000 km's and 66000 km's)
- faulty ignition key
Every service was done by a BMW dealership in accordance with the service intervals specified. Car looks great as it is fully optioned. Never done a review before but would like to let people know my experience. It is getting traded asap. The last fault vacuum pump and head cover replacement was covered under Allianz Extended Warranty. No problems with the claim.

I bought my wife a brand new 3 series Executive, paid $65k in 2005, within 10 months the auto blew up, great under warranty, what a Nightmare of a car. Every time we took this car to BMW the minimum cost was $1000. We still have the car, the engine light comes on often, we have replaced that many Valvetronic motors, we continue to get different lights all the time. 2 weeks ago I was offered $4000 as a trade in on a Merc, the dealer apologised to me for the insult, but as he said, the 3 series was the worst car BMW have ever sold. I would agree with him 100%.
NEVER buy a BMW, this piece of ......... cost us a fortune! Not Happy :(

I purchased a 2006 320i with 100,000km and full service history. In 14 months ownership I had multiple problems and estimate I would have spent $8,000 on services and maintenance issues including multiple oil leaks. I understand and accept that a second hand car will have faults but I have driven cars with over twice that mileage before that were a lot more reliable - I think it says a lot about BMWs build quality - the BMW specialist mechanics I took it to said this model was notorious for oil leaks. The driving experience was nothing special either. Much happier now I have got rid of it and purchased a Lexus.

Unreliable