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BMW Dealers

BMW Dealers (page 2 of 3)

2.1 from 248 reviews · View Statistics

Reviews

2.2

45 reviews
  • Product Quality
    2.9 (33)
  • Return Claim MadeYes · No (45)
  • Customer Service
    2.4 (38)
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Monty G.

Monty G.Greater Melbourne (Inner), VIC

An Exec. and dealership that is committed to providing value to customers.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne BMW
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Paul M

Paul MGreater Melbourne (Outer), VIC

  • 5 reviews
  • 6 likes

Be warned that Waverley BMW is dishonest

published

Be warned that Waverley BMW is dishonest and will not honour agreements. Instead of trying to win a customer for life, they have now lost me as a BMW customer. I will never purchase another BMW because of this dealership alone! We should have stuck with Mercedes Benz, at least they honest and stick to contractual agreements in place.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWaverley, Victoria
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Mel

MelQueensland

  • 8 reviews
  • 2 likes

Duped at point of sale

published

I was advised at point of sale that my new mini had run flat tyres. 5 years later I find that that is untrue and the car infact had come with non run flats, no spare (mini cooper s so no room for a spare) and no puncture kit which I understand is illegal. They really just don't care it has taken a week of phone calls and drama to find out the truth that I overpaid for my vehicle and have been country driving without a spare or run flat tyres. Never again would I deal with this dealership its disgusting.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBMW Kingsway Melbourne
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Joe K

Joe KSydney, NSW

Big thank you

published

After looking at cars for over 4 hrs today with my partner Donna and not having the best experiences with sale people we ended up at Trivett Classic at Parramatta.
Big thank you to Peter in BMW customer service who took the time to show us cars which best suited our needs. Peter was the most genuine and pleasant person we had met all day, nothing was problem and NO bull sales talk just realistic facts. He later introduced us to Patrick who was just as pleasant. We brought a 5 door Mini which my partner loved.
Great experience guys and thank you!!!!
Joe K.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTrivet Classic cars Parramatta
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Expert

ExpertSydney, NSW

  • 5 reviews
  • 5 likes

Used car BMW Rushcutters deceptive sales practices entire team

published

Negations on a model with price clearly displayed in the window. Getting a monthly payment all set with finance...Then oops we put the wrong price on the window of the car you wanted. Genius sales staff. I would steer clear of this BMW dealership and the brand.

*Trying to pay for that multi million dollar facility
anyway they can with fleecing customers .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRushcutters bay BMW
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Rahul B.

Rahul B.Sydney, NSW

Worst call back from a BMW Dealership

published

Got a call back from the North Sydney BMW and was surprisingly abrupt. I had gone in a couple of days back to sell my 1 year old BMW X1. After asking a couple of questions about the car, the person says okay I am not interested in buying your car and I was so surprised I had to almost beg him to tell me why. Certainly expect better quality of people interaction.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorth Sydney BMW
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Sean R.

Sean R.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Used car salesman were extremely pushy.

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Ken M.

Ken M.Hunter Region, NSW

  • 2 reviews
  • Verified

Worthingtons BMW Kariong NSW

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBMW Worthingtons
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karen h.

karen h.Greater Melbourne (Metropolitan), VIC

Melbourne BMW treated me so well

published

I purchased a second hand car from Melbourne BMW and I can’t praise them highly enough for their professionalism, fairness and for going above and beyond to make me happy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne BMW Kings Way South Melbourne
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Robbie Walker

Robbie WalkerSouth East Queensland, QLD

Coastline BMW is the worst dealer in Australia!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCoastline BMW, Currimundi (Sunshine Coast) QLD
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Cory C.

Cory C.Perth, WA

  • 2 reviews
  • 3 likes

Westcoast BMW is a dodgy authorised BMW dealership.

published

We bought a BMW from Andy Chew at Westcoast BMW with the contract explicitly stating that they would replace "Rear Brakes" authorised by Will Kopera. As soon as we picked up the vehicle, we then subsequently noticed the brakes had not been done the next day. Westcoast BMW now refuses to carry out the repairs as per the contract agreed in writing.

Very disappointing to get such dodgy treatment from an authorised BMW dealership.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWestcoast BMW
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Jeff J.

Jeff J.Launceston, TAS

BMW Launceston worst customer service I've encountered ever.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLaunceston BMW
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AUTOCLASSIC VERY HELPFUL

published

I took my car in for service a few weeks ago and the service was fantastic.
One small item that I asked for was missed which wasn’t a major issue, but I was given a call to take the car back and it would be taken care of.
Andy and Amy were very helpful and even though it was only a small issue that took about 10mins to sort out, It was done with great professionalism .
Thankyou again for all your assistance .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAutoclassic BMW Perth
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Michael

MichaelSydney, NSW

Excellent Customer Service

published

I have picked my new from Canterbury BMW
The sales experience I encountered was excellent. James Choi made the whole journey a seamless experience.
His customer service standard was beyond our expectations . At one stage of the journey he even bought to car over to our home at night as we were not able to get there. Thank you Canterbury BMW

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCanterbury BMW
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HausofB

HausofBSouth East Queensland, QLD

  • 11 reviews
  • 3 likes

Worst Customer Service

published

Have always heard BMW Fortitude Valley had one of the worse customer service. They proved all those people right. The way people talk to you there and the whole customer service experience was horrendous. Would not ever recommend anyone going there.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationFortitude Valley
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JUG

JUGGreater Melbourne (Metropolitan), VIC

  • 4 reviews

DONCASTER BMW MELBOURNE "DON'T CARE"

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDoncaster BMW Melbourne
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The Worst Experience Of My Life

published

Never dealt with a bigger bunch of harassing cowboys at Trivett Parramatta. Abusive threatening phone calls from the Head Used Car Floor Sales Manager, if I did not turn up to finalise car today he would pull the car apart. Lodged my complaint with the team and I am still waiting for the Head Management of this department to call to this day. Do not buy a vehicle from these cowboys who belittle and threaten women as they feel they have the power of you. Shame on you! You know who your are. And as for the Head Manager who still has not called, what's your problem, scared of strong women standing up for themselves, guess you must be.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTRIVETT CLASSIC PARRAMATTA
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Phuoc

PhuocVictoria

What a disaster!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBMW Melbourne, Kings Way
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Sally N

Sally NGreater Melbourne (Inner), VIC

Regretful experience.

published
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Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBMW Kings Way - Melbourne
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Mark P

Mark PSydney

  • 6 reviews
  • 3 likes

Not the Ultimate Driving Experience

published

If you think you paid enough for your M-Car and should be able to tailor it to your own preferences, forget it! BMW knows best so will not provide any service in relation to your vehicle settings. I have taken my M4 back to Trivett, Parramatta twice for services and both times were completely disappointing. I Will not be returning. I am going to have my vehicle serviced at an alternative location where I can actually get what I pay for. There are plenty around and they are considerably less expensive than the ridiculous prices charged buy the dealers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTrivett Parramatta
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Page 2 of 3
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Questions & Answers

John Mc

John Mcasked

Just tried to purchase a vehicle from a dealer in W.A. Salesman said there was no problem and did 25 to 30 a week. I agreed verbally to use their finance quoted at 5.6 %
Sent a holding deposit in view of this and expected no problems (had not signed anything).
Told next day by salesman that he didnt know what was involved.in interstate transport. My reaction..????
Rings me Monday and says I need an address in WA I can use. Why? He then said "otherwise car is sent without rego"
Then changes story later that day and says plates stay on car and will be shipped rather.than trucked.
Now.says plates have to come off before sending again.
I ask for holding deposit back.
Agrees but now says they only bank one day a week and I have to wait 6 days?
Does anyone else feel like this is.odd?
Is this right concerning rego (my friend bought a car from Perth and it arrived with plates and rego, he only had to get a blue slip and transfer ownership within 7 working days)
And can I expect my holding deposit back.
John.

1 answer
John Mc
John Mc

This is a used car from a BMW dealer.

Niro

Niroasked

Can somebody recommend a good place (none dealer) to get my 2016 X5 brake work done, around Melbourne

No answers
Angry contractor

Angry contractorasked

Need info on a former used car manager bmw kings way has anyone had any dealings with Luke waters?

No answers
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