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BOC

BOC

1.7 from 17 reviews · View Statistics

Reviews

1.0

5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(5)
  • Product Quality
    1.7 (3)
  • Return Claim MadeYes · No (5)
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Graeme R.

Graeme R.

  • 2 reviews

Ripped off

published

Have been ripped of for years by this company . D size cylinders half full on pickup . BOC would not except that, even had ecetylene cylinder with pin hole leak that had been painted over many times .Testing of cylinders ? Do not bother with this company.

Return Claim MadeNo
Owen Breakwell

Owen BreakwellHunter Region, NSW

confused at every level

published

i am a basic tradesman who required acetylene and oxygene bottles went on the magical e plan at the newcastle branch in february this year , since then on the occasions i have returned for refills each time there was a different system in place for this plan. i gave up on them last friday afternoon when tried to swap the bottles over for my second set on this plan. the poor bugger behind the counter had to ring sydney as head office had more info than him. crazy. i have all paperwork etc to support my extra bottle supply . cancelled my account here and left thinking good luck to all who deal with them.

thanks Owen Breakwell

Product Quality
Return Claim MadeNo
peter murray

peter murrayGoldfields, WA

dont have to

published

rent for small bottle are stupid. it is called a service fee. $200 a year. i have had the bottle for 3 years because i use it little. $ 600 dollars for a service fee in three years for a bottle they have never serviced.

Product Quality
Return Claim MadeNo
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Hay L.

Hay L.

  • 2 reviews
  • 1 like

Ordered online but no update

published

Ordered masks online when there are stocks available.
Waiting for 10 days and not a single follow up provided.
Emailed them, turned out there are no stocks left.

Classsic example of a company who took your money for granted.
Zero service. Zero compassion.

Return Claim MadeNo
Valentine

Valentinegold coast

  • 3 reviews

Very poor customer service and training for delivery drivers

published
Product Quality
Return Claim MadeNo
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Questions & Answers

Fired Up

Fired Upasked

What did they advise when you contacted them directly?

1 answer
Ianlind
Ianlind

G'day Andy,
They just kept sending me invoices and didn't have a clue what they were doing. I used to spend hours on the phone trying to get the problem sorted. After a very long time, and reams of paperwork, they finally gave me a credit, and now I have nothing to do with them. Total dopes!
It was never like this when it was CIG, who I dealt with for over 30 years.
Ian.

Lincoln H

Lincoln Hasked

Why is BOC still charging rent on gas bottles when you can buy your own bottles and swap and go with no rent from other gas suppliers,and why do you charge a $35.00 late payment fee when the banks are not allowed to charge that anymore?

No answers

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