Doesn't Work, Customer Service is appalling
I tried body trim only to put on weight. It is not a system that is easy to follow, it states taht it is but in fact its totally unrealistic. Customer service is terrible, i tried a few times to get through to use the body trim club after the code they gave me did not work.
I repeatedly got messages to say that someone would call me back, which no one ever did. When I called to get my money back they told me that I couldn;t because I was well out of my free trial period. Regardless of free trial, they have bad service, they're system d...oesn't work and they mislead you with their advertising. They just take your money and then don't follow through with their promisies. Oh and the Customer service manager told me that I should have cared a little more??? What the??? It cost me $200 of which i will probably never get back even though I am taking it up with the office of fair trading. Shame on you Body trim, punters Beware! didn't work despite promises, bad customer service
BodyTrim...failure to follow up several requests for contact
I am about to report Body Trim to the Consumer Affairs Complaints Dept/ Council. I was libelled on their website and despite numerous calls for them to contact me, no-one from this company has done so. I was named on their website, defamed and criticised; the comments were left there for considerable time with absolutely no redress from Body Trim. My professional name was besmirched. I continue to write emails asking that someone from the company contact me...silence! Reading the other comments here, it would appear I am not in isolation in this company's failure to follow up with concerns/criticisms/complaints.
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