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Boody
Made in China, not that ethical
The underwear was great, the shirt I got had fluff on it after washing it once and I can only use it as pyjamas. The main issue though is that everything is made in China. I’d probably prefer North Korea over China.
I don’t see how this aligns with their values.
- 2 reviews
- 1 like
- Verified
Beware the shipping fees when returning!
I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.
Hi Darren,
We're sorry to read your Boody experience wasn't as satisfactory as we'd had hoped....
Read more As stated in our Returns and Exchanges Policy 'The cost of returning the item(s) by post is at the expense of the customer, unless faulty'. ~Team BOODY- 2 reviews
- 1 like
Boody Bamboo Underwear
I cannot comment on other items as I have only purchased underwear and socks but have hardly worn the socks. I bought a pair of the classic bikini underwear which seemed to be quite good. I subsequently bought multiple more as they are very comfortable and a great, flattering design. However, after a few months, they have all started to deteriorate at the front. It is seemingly quite poor quality. If they change their manufacturing to reflect the cost to create better quality items, I would reconsider purchasing again but I will not be buying from this company in the near future.
Hi Kathy,
We're sorry to read about your experience with our products! This is not the feedback ideal for our products. Could you kindly reach out to us at support@boody.com.au with your order number...
Read more? We'd love the chance to smooth this over for you.- 8 reviews
- 3 likes
Unfortunately it Doesn't live up to
shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!
Hi Jimmy,
We're sorry to read about your BOODY experience! If you'd like to contact our support team on support@boody.com.au with your order number and size issue we'd love to see what we can do to h...
Read moreelp resolve this with you hoping to hear from you soon!Hi, I have contacted the team, before and they said if you have not opened the or tried the on? How the heck do you do that when you buy something online? I had the box's and the large box ready to se...
Read morend it back till they said that and now it's all gone. can wear the brief's but will never use the boxers 4 off .. to large way to large and it said on ur site fit exact so size. Really struggle to buy things online when you guys do this pity.Hey Jimmy,
Thanks for getting back to us! Our Returns and Exchange Policy (https://www.boody.com.au/pages/returns) does state that we can't accept back opened pairs of undies however unopened are fin...
Read moree. We suggest when buying multiple units only to start with opening one before opening the rest to ensure the sizing is right.Find out how Boody compares to other Underwear Shops & Brands
Know better, choose better.
- 2 reviews
Boody makes my thrush worst
I have a history of thrush, though I usually do not have thrush, I can get it quite easily if I am not careful, unfortunately boody underwear gives me thrush, I find they are too tight because they are so stretchy, it's like leggings material, though comfortable I would prefer the knickers to be less hugging. Also I did purchase the leggings they are comfortable and nice but very very thin so I'm still cold of I wear them under a dress or skirt which is what I usually do, they are alot thinner then most leggings.
Hi Sonja,
We're sorry to read about your experience with our products. Please note our BOODY products do revolve around harnessing the benefits of Bamboo which mostly have great positives for the skin and not to treat thrush....
Read more We understand fits around undies can be personal so apologies that our more form-fitting style wasn't to your liking. Do reach out if we can help any further though. ~Team BOODY- 9 reviews
- 8 likes
Really tried to like this brand
The nightdress is awful - every tiny bump and lump is on full display. I'm a 12-14 and I purchased large. It was clinging, with tummy, breast and nipples on very full display.
I also purchased one of the bras. I didn't pay enough attention to the fine print on the website. In fact, it is only 79% viscose. The rest of nylon and elastine. That was disappointing too.
I guess the take-home message is that there is only so much you can do with viscose. Back to cotton and linen for me.
Hey Linda,
Sorry to read your BOODY experience was only 2 stars. We have provided your feedback onto not only our Design Team but all here at BOODY to learn from - thank you....
Read more If we can assist any further please don't hesitate to reach out to us on support@boody.com.au with your order number. ~Team BOODYTerrible In All Ways.
I received my 3 Boody Bra's today and I was very disappointed. I ordered them based on their size chart. I have discovered there is no support and every time I raise my arms the bra rides up almost around my armpits and I am constantly pulling it down. I won't be purchasing a Boody bra again.
Hey Sally!
Oh no - this is not the feedback ideal for our products. Could you kindly reach out to us on support@boody.com.au with your order number? We'd love the chance to smooth this over for you....
Read more ~Team BoodySorry for the delay in getting back to you as my network has been down for some time. Theywere purchased through The Iconic and I have addressed the issue with them considering they were the merchant...
Read more. If you still require the order number I can hunt this down for you. Thanks for reaching out to me and I was so saddened that the bras just didn't fit. I have learnt a lesson on this and for something like this product one needs to get sized up properly.Disappointed
I was rather excited to finally find an Aussie made and owned company.... hoe wrong was I after doing my first order and have it arrive to only find they manufacture in China!!! I will not be purchasing from this company again!
Hi Lisa,
We are very proud to be an Australian owned company and design all our products in-house. We standby our production partners, all either based in China, Vietnam or India. Our General Manager...
Read more and Production team visit them at least twice each year to ensure that our high requirements for quality, environmental sustainability and social welfare are met.- 2 reviews
Misleading words on website.
Very disappointing, almost like false advertising on their website. I thought I was buying Australian made, it's made in China.
Misleading wording on website, all items I received made in China. So sad.
Hi Margaret,
Thank you for leaving your review for Boody. We're sorry about the misunderstanding and the disappointment this has caused....
Read more Our products are crafted in China, Vietnam or India. While we are very proud to be an Australian owned company, and design all our products in-house, it makes more sense to process and manufacture the raw bamboo materials closer to the origin source. Deforestation for raw textile product has a large eco-impact, and sourcing our bamboo from China allows us to minimise this impact. We hope that the majority of our customers agree our selection of processes and origin sources are beneficial to ensuring a sustainable, eco-friendly product. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. All our factories are WRAP Certified, meaning that all factory workers are treated ethically, have health care, annual leave and do not use child labour. We will happily take on board your review and look at how we are communicating this on our website. Many thanks, ~Team BoodyFind out how Boody compares to other Underwear Shops & Brands
Know better, choose better.
Questions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...
Read moreget more feedback - feel free to email support@boody.com.au with your order number and products affected. Thanks, ~Team BOODYWhat does are used to make underwear black?
Hi Annie,
Thanks for the question....
Read more We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :) ~BOODY TeamGet an answer from our members and Boody representatives
Details
Category | Online Shops and Underwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $80.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
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Hi Marion,
Thanks for popping in your experience - we're very sorry to only receive two stars from you about our products!...
Read moreCan you kindly reach out to our team on support@boody.com.au so we can see what we can do for you? We are very proud to be an Australian owned company and design all our products in-house. Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. ~Team BOODY