- Sign in
- Write a review
Boody
- 2 reviews
- 1 like
- Verified
Beware the shipping fees when returning!
I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.
- 8 reviews
- 3 likes
Unfortunately it Doesn't live up to
shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!
Hi Jimmy,
We're sorry to read about your BOODY experience! If you'd like to contact our support team on support@boody.com.au with your order number and size issue we'd love to see what we can do to h...
Read moreelp resolve this with you hoping to hear from you soon!
Hi, I have contacted the team, before and they said if you have not opened the or tried the on? How the heck do you do that when you buy something online? I had the box's and the large box ready to se...
Read morend it back till they said that and now it's all gone. can wear the brief's but will never use the boxers 4 off .. to large way to large and it said on ur site fit exact so size. Really struggle to buy things online when you guys do this pity.Hey Jimmy,
Thanks for getting back to us! Our Returns and Exchange Policy (https://www.boody.com.au/pages/returns) does state that we can't accept back opened pairs of undies however unopened are fin...
Read moree. We suggest when buying multiple units only to start with opening one before opening the rest to ensure the sizing is right.Questions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...
Read moreget more feedback - feel free to email support@boody.com.au with your order number and products affected. Thanks, ~Team BOODY
What does are used to make underwear black?
Hi Annie,
Thanks for the question....
Read more We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :) ~BOODY TeamGet an answer from our members and Boody representatives
Details
| Category | Online Shops and Underwear Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $80.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
Extra Information
Total 10 out 10
Customer Service is amazing
Super comfy and no more chafing
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Darren,
We're sorry to read your Boody experience wasn't as satisfactory as we'd had hoped....
Read more As stated in our Returns and Exchanges Policy 'The cost of returning the item(s) by post is at the expense of the customer, unless faulty'. ~Team BOODY