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Boody

Boody

3.8 from 161 reviews · View Statistics
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Reviews

2.5
4 reviews
5
(1)
4
(0)
3
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2
(2)
1
(1)
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Siouxie B.
Siouxie B.Metropolitan Adelaide, SA
  • 2 reviews

Love the undies, service is non-existent

published

Have been wearing the boyleg briefs for years. Purchased bikini briefs in same size but these are so much smaller.

Tried to return via website. Was offered a discount to exchange. This is complex to navigate and offers advertised were not added at checkout.

Reached out to customer service - return email has not answered my questions. Just stated the obvious that if exchanging for higher priced goods I would need to pay the difference..duh

Don’t buy online unless you’re happy dealing with dysfunctional robots.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
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Darren
DarrenGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
Boody
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Jimmy
JimmyNarara
  • 8 reviews
  • 3 likes

Unfortunately it Doesn't live up to

published

shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very large
  • Product Appearance Not as advertised
Boody
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Jimmy
Jimmy
Boody
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SaM
SaMGreater Melbourne (Metropolitan), VIC

Boody is the best

published

My issue with size was speedily rectified. Great customer service and these undies are the most comfortable I've ever owned. Totally recommend this product to anyone looking for comfy undies. Thanks Boody

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
Boody
Team BoodyBoodySend a private message
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Questions & Answers

Upset R.
Upset R.asked

I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?

1 answer
Boody
Team BoodyBoodySend a private message
Annie
Annieasked

What does are used to make underwear black?

1 answer
Boody
Team BoodyBoodySend a private message

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Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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