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Boody

Boody

3.8 from 164 reviews · View Statistics
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Reviews

3.1
12 reviews
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Siouxie B.
Siouxie B.Metropolitan Adelaide, SA
  • 2 reviews

Love the undies, service is non-existent

published

Have been wearing the boyleg briefs for years. Purchased bikini briefs in same size but these are so much smaller.

Tried to return via website. Was offered a discount to exchange. This is complex to navigate and offers advertised were not added at checkout.

Reached out to customer service - return email has not answered my questions. Just stated the obvious that if exchanging for higher priced goods I would need to pay the difference..duh

Don’t buy online unless you’re happy dealing with dysfunctional robots.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
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Marion S.
Marion S.Sydney, NSW

Made in China, not that ethical

published

The underwear was great, the shirt I got had fluff on it after washing it once and I can only use it as pyjamas. The main issue though is that everything is made in China. I’d probably prefer North Korea over China.
I don’t see how this aligns with their values.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance As advertised
Boody
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Darren
DarrenGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
Boody
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love the simple version

published

I first purchased a pair of plain grey boody mens briefs from a health food store in Brisbane I was delighted with them. They are confortable eco friendly and a clever design with the minium of seams. So I ordered 5 more pair on line they arived quickly and were packaged in a very handsome box which could be recycled to my surprise and sadness the briefs inside were festooned with not one but three annoying satin lables with information that could have been printed on or in the box. the discreet branding on the original pair I purchased made the goods look smart and seem to in the eco ethos The satin tags dont work for mens underwear get rid of them MikeB

  • Product Quality
  • Incentivised Review No
  • Sizing Slightly large
  • Product Appearance As advertised
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Geri
Geri
  • 2 reviews

Great product and excellent customer service

published

Boody underwear is a great quality product which I have found to be really comfortable - they also have excellent customer service

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance As advertised
Boody
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Questions & Answers

Upset R.
Upset R.asked

I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?

1 answer
Boody
Team BoodyBoodySend a private message
Annie
Annieasked

What does are used to make underwear black?

1 answer
Boody
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Get an answer from our members and Boody representatives

Details · 

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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Official Website

Nigel F.

Surpassed all expectations!! Amazing!!

by Nigel F. on 19 Aug 2022
Purchased one pair and within 60 minutes, purchased 7 more. Website excellent and quality excellent and the most comfortable trunks I have ever worn.... Read full review

BigTicket

Great customer service

by BigTicket on 19 Aug 2022
I purchased over 30 Step One last year for Christmas presents. I had a great experience dealing with the staff at step one. They are always happy to a... Read full review

Obsessed

Game changer

by Obsessed on 19 Aug 2022
Whoa… these are the softest, lightest and most comfortable underwear I’ve ever worn!!. I bought some cheap mens boxers before to help prevent chafing ... Read full review

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