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Boody

Boody

3.8 from 119 reviews · View Statistics
See the Best Underwear Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Boody

Reviews

4.1
8 reviews
5
(6)
4
(0)
3
(0)
2
(1)
1
(1)
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Excellent quality products, communication and overall customer service!

published

I contacted the service team to discuss a possible fault in a product i just brought and they were very understandings and replaced my item and also sent a preganacy appropriate product for me to try. Very impressed with giving atitude!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Deanne
DeanneHunter Region, NSW

Amazing!!

published

Firstly, absolutely love BOODY products!!! The quality and comfort are exceptional. Their customer service is nothing short of amazing. Always happy to help and extremely efficient. Would highly recommend to anyone considering their first purchase. Once you have worn you will be hooked!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Boody
Team BoodyBoody
Darren
DarrenGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Boody
Team BoodyBoody
Robyn G.
Robyn G.Greater Melbourne (Metropolitan), VIC
  • 3 reviews

Great Customer Service

published

I've bought several Boody products and have been very happy with all my purchases. I recently purchased the long sleeve top. When it arrive the sleeve had not been properly sewn up. When I reported this to Boody they replied quickly and replaced the item.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Boody
Team BoodyBoody
Underwear Shops & Brands

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Jimmy
JimmyNarara
  • 8 reviews
  • 3 likes

Unfortunately it Doesn't live up to

published

shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very large
Product Appearance Not as advertised
Boody
Team BoodyBoody
Jimmy
Jimmy
Boody
Team BoodyBoody

Outstanding

published

You can’t help but love the Boody products. They are super comfortable , super soft and since I discovered them at least 5 years ago I haven’t worn any other brand off underwear. I also love their tshirts, same great quality and comfort.
So a big big thank you to the whole Boody team for your excellent work and outstanding customer service. Much appreciated. I will for sure order more products.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Boody
Team BoodyBoody

Excellent Customer Service and Products

published

These products are great quality and last for years. Recently had such an excellent experience with customer service: Australia Post delivered my order to the wrong house and were giving me a terrible run around. I phoned boody for help and they resent my whole order, no questions asked. Wasn't they're fault, but they were so helpful and kind and fixed it up right away. Couldn't recommend them more.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Boody
Team BoodyBoody
SaM
SaMGreater Melbourne (Metropolitan), VIC

Boody is the best

published

My issue with size was speedily rectified. Great customer service and these undies are the most comfortable I've ever owned. Totally recommend this product to anyone looking for comfy undies. Thanks Boody

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Boody
Team BoodyBoody

Questions & Answers

Annie
Annieasked

What does are used to make underwear black?

1 answer
Boody
Team BoodyBoody

Hi Annie,

Thanks for the question.

We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :)

~BOODY Team

Get an answer from our members and Boody representatives

Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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